2010 MERCURY MILAN Complaints

WAS DRIVING DOWN THE INTERSTATE AT 65 MPH, VEHICLE SUDDENLY LOST ACCELERATION AND ENGINE AND THROTTLE/POWER TRAIN INDICATOR LIGHTS ILLUMINATED ON THE DASH. HAD TO PULL OFF ON THE SIDE OF THE HIGHWAY. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON, I WAS ABLE TO DRIVE THE VEHICLE HOME AT 40 MPH, BUT THE INDICATOR LIGHTS REMAINED ON.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE DRIVING AT 50 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION. IN ADDITION, THE CHECK ENGINE AND MAINTENANCE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

I WAS DRIVING DOWN THE HIGHWAY AND THEN MY GAS PEDAL WENT TO THE FLOOR AND HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD AND WHEN I LIFTED THE HOOD THE WHOLE ENGINE WAS SHAKING. I SHUT OFF THE CAR. LET IT SIT FOR A COUPLE OF MINUTES AND IT STARTED UP SLOWLY. RAN FOR ABOUT 10 MILES AND DID IT AGAIN AT 35 MPH. PULLED OVER SHUT OFF CAR AND WAITED(AS A POLICE OFFICER PULLED UP TO MY CAR). STARTED THE CAR AGAIN AND MADE IT TO OUR CAMPSITE. WE WERE 3 HOURS FROM HOME. I WENT ONLINE AND FOUND ALL OF THESE PROBLEMS WITH THIS CAR. I ENDED UP AT O REILLY AUTO PARTS AND FIXED THE THROTTLE BODY IN THE PARKING LOT. HAS BEEN RUNNING SLIGHTLY ROUGH SINCE THIS HAPPENED. THEN THIS MORNING(3 WEEKS LATER) I STARTED THE CAR AND THE RADIO AND INFO ON IT DOES NOT WORK. STILL WORKING ON THIS PROBLEM. ANY THOUGHT WOULD BE HELPFUL. I THINK IT IS TIME TO GET RID OF THE MERCURY AND GO BACK TO CHEVY.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE WAS NO PRIOR WARNING OR PROBLEM WITH THE CAR AT ALL. I JUST STARTED THE CAR FOR WORK AND IMMEDIATELY THERE WAS NO POWER STEERING. A WARNING MESSAGE APPEARED "POWER STEERING ASSIST" AND ADVANCTRAC. I TURNED THE CAR OFF AND RESTARTED AFTER A MINUTE WITH NO CHANGE. I REPEATED THIS SEVERAL MORE TIMES LENGTHENING THE TIME INTERVAL WITH NO CHANGE. I TRIED THE NEXT MORNING AND THE PROBLEM STILL PERSISTED. I HAD THE VEHICLE TOWED INTO THE DEALERSHIP AND AFTER THEIR EVALUATION THEY STATED THE PROBLEM WAS THE POWER STEERING GEAR AND WOULD NEED A TOTAL REPLACEMENT AT A COST OF $2200.00. IN 40 YEARS OF DRIVING I HAVE NEVER HAD A POWER STEERING ISSUE, PERIOD. THERE IS A RECALL FOR THIS VERY PROBLEM ON SIMILAR VEHICLES BUT NOT MINE. I AM WRITING TO REPORT THAT THE CURRENT FORD RECALL DOES NOT ENCOMPASS ALL AFFECTED VEHICLES.

I WAS PULLING OUT OF A PARKING SPACE A GAS STATION AND THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" SERVICE LIGHTS CAME ON. THE STEERING WHEEL BECAME VERY TIGHT AND UNDRIVEABLE. AFTER TWO CALLS WITH FORD AND RESEARCH ONLINE I FOUND THAT THE 2011 MILAN HAS A RECALL BUT NOT MY 2010 MILAN. THE CAR IS UNSAFE TO DRIVE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT 40 MPH, SERVICE ADVANCED TRAC WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

WHILE DRIVING, POWER STEERING WENT OUT. AFTER RESEARCHING TO SEE IF IT WOULD BE UNDER A RECALL, IT WAS DISCOVERED, MANY, MANY FORD CARS WITH THE SAME STEERING WHEEL/POWER STEERING STEP-UP HAS BEEN RECALLED. BECAUSE OUR CAR IS A HYBRID, APPARENTLY THEY, FORD, HAVEN'T GOTTEN AROUND TO RECALLING THEM. FORD NEEDS TO STEP AND RECALL HYBRIDS TOO.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE AND THE SERVICE ADVANCE TRAK WARNING MESSAGE APPEARED WHILE MAKING A RIGHT TURN. THE CONTACT MENTIONED THAT THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DRIVING DOWN THE CAR STALLED AND SPUTTERED PULLED OVER AND IT RESTARTED FINE DRINK HALF MILE AND DID IT AGAIN ALMOST GO HIT BY A CAR THIS TIM I HAPPEN 5 MONTHS AGO AND I WAS ALMOST REAR ENDED WAS TOLD MY FORD DEALERSHIP THAT IS THE THROTTLE BODY FORD ISSUED A EXTENDED WARRANTY BUT WILL NOT REPLACE IT UNLESS THE CAR FAILS WHICH I THINK IS BS IF MY FAMILY IS HURT I'LL BE FILING SUIT AGAINST FORD AND THE DEALERSHIP.