2010 MERCURY MILAN Complaints

DRIVING DOWN HWY AT NORMAL SPEED AND THE FRONT PASSENGER TIRE FLEW OFF. 3 OF THE WHEEL STUDS ARE MISSING NOW AND I HAVE NO CLUE WHERE THE TIRER ROLLED TO. MY CAR SLIDE IN SOME BUSHES. NO REAL DAMAGE THAT I SAW (INCIDENT HAPPENED AT NIGHT). *TR

WHEN TURNING ON THE HEADLIGHTS, THE LEFT AND RIGHT REAR TAIL LIGHT ILLUMINATE AS IF YOU ARE BRAKING. THEY REMAIN ON WITH NO DISCERNIBLE DIFFERENCE BETWEEN NON BRAKING AND BRAKING ACTIONS. THIS CAN LEAD TO A POTENTIAL SAFETY HAZARD AND THE POTENTIAL TO BE REAR ENDED. THE TAIL LIGHT ASSEMBLY IN THESE MODELS IS FAULTY AND NEEDS TO BE ADDRESSED. FORD DOES NOT SEEM WILLING TO HELP WITH THIS MATTER. *TR

AT APPROXIMATELY 9:00PM I WAS PULLED OVER BY A POLICE OFFICER WHO ADVISED ME THAT MY PASSENGER SIDE BRAKE LIGHT WAS NOT WORKING AND IN FACT WAS STAYING ON ALL THE TIME. AFTER RESEARCHING THIS PROBLEM I HAVE FOUND THAT MANY, MANY OWNERS HAVE THIS SAME ISSUE YET FORD/MERCURY HAS NOT RECALLED THE AFFECTED PART. OBVIOUSLY THIS IS A POTENTIAL HAZARD AS DRIVERS BEHIND ME MAY BE CONFUSED WHEN LOOKING AT MY BRAKE LIGHTS BUT NOT SEEING A CHANGE. ALSO, I ASSUME THAT THIS WILL AFFECT MY VEHICLE PASSING INSPECTION IN MY STATE. APPARENTLY THIS PART COSTS OVER $400.00 TO REPLACE AND MANY PEOPLE CANNOT AFFORD THIS EXPENDITURE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT THE PLASTIC ENGINE COVER RUBBED A HOLE THROUGH THE HIGH VOLTAGE WIRING. THE VEHICLE WAS TAKEN TO A DEALER FOR AN UNRELATED ISSUE. THE TECHNICIAN MADE THE CONTACT AWARE OF THE EXPOSED HIGH VOLTAGE WIRING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING APPROXIMATELY 40 MPH, THE DASHBOARD SHOWED A MESSAGE THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED AND THE POWER STEERING SUDDENLY STOPPED WORKING MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. *TR

I DROVE DOWN MY DRIVEWAY, TURNED LEFT TO PULL INTO MY GARAGE. AS I APPROACHED THE DOOR OPENING, TURNING, SLOWING, WITH MY FOOT ON THE BREAK AND BEFORE STRAIGHTENING THE WHEEL, IT SEEMED LIKE THE CAR HAD A MIND OF ITS OWN. I COULD NOT STOP IT. MY FOOT WAS FIRMLY ON THE BREAK PRESSING WITH ALL MY STRENGTH. THE CAR DID NOT STOP UNTIL IT HIT THE SIDE OF THE GARAGE DOOR OPENING.

DRIVER SIDE TAIL LAMP ASSEMBLY IS NOT FUNCTIONAL SEEMS THE LED PORTION OF THE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $400-500 FROM THE DEALER. THIS IS THE SECOND TAILLIGHT IN THE 2 YEARS OF OWNERSHIP THAT IT HAS HAD TO BE REPLACED. VERY POOR DESIGN AND SAFETY CONCERN OF MINE SINCE THIS IS NO LONGER A $2.00 BULB REPLACEMENT BUT AN ENTIRE TAILLIGHT ASSEMBLY. *TR

WAS ALERTED THAT MY LEFT REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN HYBRID WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT CHANGE ILLUMINATION LEVEL. TOOK CAR TO DEALERSHIP AND WAS INFORMED THAT ENTIRE ASSEMBLY WAS FAULTY AND WOULD NEED TO BE REPLACED FOR $600. I HAVE AN EXTENDED WARRANTY, PREMIUMCARE ECP, AND WAS TOLD THAT THIS WAS NOT A WARRANTY ELIGIBLE ITEM AND IS INSTEAD CONSIDERED CONSUMABLE BECAUSE THERE ARE LEDS INVOLVED. THERE ARE NO BULBS BURNED OUT, THEY ARE HIGHLY ILLUMINATED ALL THE TIME DUE TO A MANUFACTURING DEFECT. THIS IS A SAFETY ISSUE, NOT A CONVENIENCE ISSUE. *TR

SOMEONE NOTICED MY REAR PASSENGER TAIL LIGHT ON MY 2010 MERCURY MILAN WAS ABNORMALLY BRIGHT AND THAT BRAKE LIGHT DID NOT WORK. SO I INVESTIGATE AND FIND THAT I HAVE TO REPLACE THE WHOLE ASSEMBLY INSTEAD OF JUST A BULB. OMG. I HAVE BEEN A LOYAL FORD OWNER SINCE 1985. THE COST TO REPLACE IS OVER $600? UNBELIEVABLE. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. *TR

I HAVE HAD TO REPLACE BOTH BRAKE LIGHTS ON MY 2010 MILAN. NOW THAT THEY ARE LED WITH A COMPUTER THE COST IS $400 A PIECE. NOT A GOOD THING. *TR