2010 MERCURY MILAN Complaints

DRIVER SIDE REAR BRAKE LIGHT STAYING ILLUMINATED CONSTANTLY AS IF THE BRAKE IS PRESSED AND NEARLY CAUSED CRASH (I HAD TWO SMALL CHILDREN SITTING IN THE BACK OF MY MILAN), HAD THE VEHICLE BEHIND ME NOT WENT INTO THE DITCH A COLLISION WOULD HAVE BEEN INEVITABLE. PLEASE LOOK INTO THIS PROBLEM AS IT HAS THE POTENTIAL TO CAUSE BODILY HARM AND INJURY TO THE OCCUPANTS. I HAD NO IDEA THERE WAS A PROBLEM WITH CONSTANT ILLUMINATION UNTIL THIS POINT. UPON SCHEDULING AN APPOINTMENT AT THE FORD DEALERSHIP AND DOING A LITTLE RESEARCH I SEE THIS IS A FREQUENTLY REPORTED PROBLEM BUT NO RECALL HAS YET BEEN ISSUED NOR AN INVESTIGATION. ALSO SINCE LEARNING OF THIS PROBLEM THIS MORNING AND OBSERVING THE VEHICLE BRAKE LIGHTS THERE IS ALSO A FLICKER OF LIGHTS EVERY SO OFTEN. *TR

WHEN I WENT TO HAVE MY CAR INSPECTED, I WAS TOLD THAT WHEN THE LIGHTS ARE ON EITHER DURING THE DAY TIME OR NIGHT TIME, THEY ARE ALWAYS "BRAKE LIGHT" LIT. THEY ARE NEVER LIT LIKE REGULAR TAIL LIGHTS AND IT ALWAYS LOOKS LIKE MY BRAKES ARE ON. WHEN I TOOK THEM TO MY MECHANIC, I WAS TOLD I NEEDED BOTH TAIL LIGHT ASSEMBLIES. THE PLACE I GOT THE TAIL LIGHTS CHARGED ME $279.63 PER LIGHT, I HAD TO HAVE BOTH TAIL LIGHTS REPLACED, TOTAL COST TO ME, $559.26. THIS PROBLEM HAS BEEN SINCE 2012 AND I WAS NOT AWARE OF IT SINCE I AM NOT BEHIND THE CAR AND JUST NEEDED TO HAVE THE CAR INSPECTED. I NOTICED THAT THE DRIVER'S SIDE TAIL LIGHT ALWAYS LOOKED BRIGHTER, BUT I THOUGHT THAT BECAUSE IT WAS AN LED LIGHT, THAT WAS THE REASON FOR THE BRIGHTNESS. I COULD HAVE HAD A REAR-END COLLISION DUE TO THIS ISSUE. BECAUSE MY CAR IS NOT UNDER WARRANTY, I NEEDED TO HAVE THIS REPAIRED AT MY EXPENSE AND SINCE THE CAR IS ONLY 4 YEARS OLD, I DO NOT THINK IT SHOULD BE MY EXPENSE. PLUS TRYING TO GET THESE LIGHTS WAS VERY TIME CONSUMING EVEN FOR MY MECHANIC. THIS HAS BEEN A VERY FRUSTRATING SITUATION, ESPECIALLY SINCE THE CAR IS ONLY 4 YEARS OLD. *TR

I HAVE A 2010 MERCURY MILAN. THIS HAS BEEN AN INTERMITTENT PROBLEM: SOMETIMES THE CAR FEELS LIKE IT DOES A HARD GEAR SHIFT--THE WRENCH LIGHT COMES ON AND THE CAR LOSES POWER. I STILL HAVE POWER STEERING AND POWER BRAKES BUT PRESSING ON THE GAS DOES NOTHING. IF I TURN OFF THE ENGINE AND RESTART, IT IS FINE--SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR A FEW MONTHS. *TR

RIGHT REAR BRAKE LIGHT STAYS ENGAGED CONSTANT, 100% LUMINOUS WHEN HEADLIGHTS ARE ON. DEALER REPLACED COMPLETE TAIL LAMP ASSEMBLY JANUARY 1, SERVICED FEBRUARY 2012 UNDER WARRANTY. MILEAGE 32141. NOW A SECOND TIME SAME PROBLEM WITH SAME RIGHT LAMP. NOT SURE HOW LONG IT HAS BEEN THAT WAY. I WAS NOTIFIED BY FAMILY MEMBER WHEN THEY WERE FOLLOWING ME HOME ONE EVENING. 70000 MILES. THESE LED LAMPS ARE EXPENSIVE, SEEMS AS IF LIGHTING HAS FAULTY PARTS ASSEMBLY MALFUNCTION INSTEAD OF A ROUTINE LIGHT REPLACEMENT. MULTIPLE COMPLAINTS LISTED HERE FOR SAME ISSUE. IS THERE A RECALL? I HAVE NOT RECEIVED ANYTHING FOR A RECALL. NOW HAS BECOME A SAFETY CONCERN. *TR

REAR LEFT BRAKE LIGHT IS MALFUNCTIONING -- LOCAL SHOP SAID IT IS NOT THE BULB, RATHER THE WHOLE REAR (LEFT) LIGHT ASSEMBLY AND THE SENSOR ATTACHED TO THE BRAKE PEDAL. THIS CAR ONLY HAS 18,000 MILES ON IT -- THIS SHOULD NOT BE FAILING AT THIS POINT -- COST TO REPAIR IS APPROX. $1000 (FOR PARTS, LABOR) -- OTHERS ALSO BELIEVE THIS TO BE A MANUFACTURER DEFECT -- A 'RECALL' SHOULD BE DONE -- THE BRAKES ARE A SAFETY ISSUE -- IF THE DRIVER BEHIND YOU DOESN'T SEE THE BRAKE LIGHTS COME ON, THE MILAN CAN GET READ-ENDED. *TR

THE ENGINE SUDDENLY LOST POWER. A ENGINE AND WRENCH ICON SHOWED UP ON THE DASH LIGHTS. I HAD TO COAST TO THE SIDE OF THE ROAD ON 4 OCCASIONS. WHEN I SHUT OFF THE ENGINE AND STARTED IT UP AGAIN, IT RAN FINE AGAIN. THIS WOULD BE AN EXTREMELY DANGEROUS SITUATION IF THIS OCCURRED WHEN I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC. I TOOK MY VEHICLE INTO O'MEARA FORD AT 7:00 A.M. ON OCTOBER 13, 2014. THEY INDICATED THEY WERE LOOKING AT THE THROTTLE BODY AND WOULD NEED TO KEEP MY VEHICLE OVERNIGHT. *TR

INITIALLY IT BEGAN AS REDUCED POWER TO THE ENGINE AND THE WRENCH/CHECK ENGINE LIGHT ILLUMINATING. HOWEVER, AFTER THAT, I WOULD GET SURGES OF POWER TO THE ENGINE AND THE CAR WOULD JUMP FORWARD. THE CAR REMAINED DRIVABLE, BUT CLEARLY UNSAFE. I COULD NOT WITH ANY CONFIDENCE CONTINUE TO DRIVE THE CAR ESPECIALLY ON THE HIGHWAY WHICH I DO DAILY. *TR

MY POWER STEERING WENT OUT. WAS TOLD BY FORD DEALER ENTIRE SYSTEM MUST BE REPLACED. *TR

THIS IS ANOTHER DOCUMENTATION OF MANY OTHER OWNERS WHOSE BRAKE LIGHTS ON A 2010 MERCURY MILAN WERE NOT FUNCTIONAL WITHOUT ANY KNOWLEDGE OF THE OWNER OR DRIVER, CAUSING POTENTIAL FOR ACCIDENTS. DURING DAYLIGHT HOURS OR WHEN THE HEADLIGHTS DO NOT COME ON AUTOMATICALLY, THE LEFT BRAKE LIGHT WORKS NORMALLY AND THE RIGHT BRAKE LIGHT IS SPORADIC, NOT WORKING ABUT 70+% OF THE TIME. WHEN THE HEADLIGHTS ARE ON THE LEFT BRAKE LIGHT IS BRIGHTER AS IF THE BRAKE WAS ON AND THE BRAKE LIGHT DOES NOT CHANGE INTENSITY. THE RIGHT BRAKE LIGHT DOES NOT GO ON BUT THE REAR LIGHT WORKS. THE CENTER BRAKE LIGHT ALWAYS WORKS REGARDLESS OF WHETHER THE HEADLIGHTS ARE ON OR NOT. THERE IS NO INDICATION ON THE DASHBOARD THAT ANY LIGHT IS MALFUNCTIONING. I ONLY DISCOVERED THIS BY FOLLOWING MY WIFE HOME AFTER WE HAD OUR DAUGHTER'S CAR IN FOR SERVICE. I SINCE FOLLOWED HER FOR ABOUT 20 MILES ON ANOTHER DAY TO CONFIRM THIS SITUATION. WE TOOK THE CAR TO THE DEALER WHO QUICKLY DIAGNOSED THE PROBLEM, FAULTY BRAKE LIGHT ASSEMBLIES AND TWO DAYS LATER, AND $847 PAYMENT THE PROBLEM WAS FIXED, FOR NOW. *TR

POWER STEERING RECALL: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. I CALLED FORD MOTOR COMPANY REGARDING MY VEHICLE 2010 MERCURY MILAN PREMIER BECAUSE I HAD TO HAVE MY POWER STEERING REPLACED ON MY VEHICLE. THE DEALERSHIP STATED THAT I WOULD HAVE TO CALL FORD AND INFORM THEM THAT MY CAR SHOULD BE LISTED IN THE RECALL. WHEN I CALLED I WAS TRANSFERRED TO CUSTOMER RELATIONS. THE WOMAN WAS VERY RUDE AND KEPT REPEATING THE SAME THING OVER AND OVER. I EXPLAINED TO HER I UNDERSTAND THE PROTOCOL I JUST WANT TO MAKE SURE THAT INFORMATION REGARDING THE CALL WILL BE SUBMITTED ABOUT MY VEHICLE POWER STEERING WAS SERVICED ON MY MILAN AND IF THERE WAS ANYTHING FURTHER THAT I COULD DO REGARDING MY VEHICLE POSSIBLY BEING IN THE RECALL. HER TONE OF VOICE WAS VERY RUDE AND SHE DIDN'T SEEM TO CARE ABOUT MY CONCERN. I AM CONSIDERING PURCHASING A HONDA VEHICLE. WHEN MY POWER STEERING WENT OUT IT WAS FOUR OCCURRENCES 3 TIMES ON THE FREEWAY AND ONCE LEAVING FROM WORK. NOT ONLY WAS MY LIFE AND DANGER BUT THE OTHER DRIVERS AND MY FAMILY MEMBERS WHO WERE IN THE VEHICLE WITH ME. SO TO SPEAK WITH SOMEONE WHO DOES NOT CARE ABOUT MY CONCERN IS VERY UPSETTING AND I DO NOT WANT TO DRIVE ANYMORE FORD/MERCURY VEHICLES. *TR