MERCURY Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, FUCCILLO FORD (10409 US-11, ADAMS, NY 13605. 800-235-8037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: CAS-16199902. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

(TAKATA RECALL). THEY RECOMMEND YOU DO NOT HAVE PASSENGERS IN THE FRONT SEAT OF THIS VEHICLE DUE TO ACTIVE RECALL OF THE FRONT PASSENGER SIDE AIRBAG. THIS RECALL WAS IN 2017. IT IS UNACCEPTABLE THAT THEY HAVE NOT FIXED THIS ISSUE AS OF TODAY. IT IS NOT REASONABLE FOR ONE TO NOT BE ABLE TO HAVE A A PASSENGER IN THE FRONT OF A VEHICLE FOR OVER A YEAR. THEY HAVE NOT MET THE DUTY OR STANDARD OF CARE OWED TO THEIR VEHICLE OWNERS. THEY HAVE NOT PREFORMED HOW A REASONABLE PERSON WOULD AND MAY BE NEGLIGENT IN THEIR DUTIES WHETHER UNINTENTIONAL OR NOT. THEIR IS AN IMPLIED DANGER THAT HAS BEEN CREATED AND NEEDED TO BE FIXED. I AM AWARE OF THE CLASS ACTION LAWSUIT, BUT THIS IS ONLY FOR SOMEONE WHO HAS TAKEN THEIR VEHICLE AND HAD IT FIXED. WHAT ABOUT THOSE WHO ARE AT RISK FOR INJURY DUE TO THIS DEFECT AND THE RECALL THEY HAVE OFFERED NO FIX FOR FOR.TO DATE.

TAKATA RECALL: SINCE THE AIRBAG RECALL I HAVE CONTINUED CONTACT MY LOCAL DEALER REGARDING THE AVAILABILITY OF REPLACEMENT AIRBAGS. IT HAS BEEN RECENTLY BROUGHT TO MY ATTENTION THAT TAKATA CONTINUES TO DELIVER AIRBAGS TO ALL LARGER DEALERSHIPS NATIONWIDE. THE DEALERSHIP IN MY AREA HAVE PLACED THE ORDER TWICE FOR A REPLACEMENT BUT THE MANUFACTURES CONTINUE TO DECLINE THE ORDER. MY LAST CHECK WITH THE DEALERSHIP WAS OCTOBER 8, 2018 AND I WAS ASKED TO PLEASE CONTINUE CHECKING. AT MY LAST CONTACT I WAS INFORMED TO PLEASE CHECK AGAIN IN NOVEMBER WHICH IS DRAWING CLOSER TO THE END OF THE MONTH. MY DUE DILIGENCE IS RUNNING OUT AND I HAVE NO COMPLAINT WITH MY DEALERSHIP AND UNDERSTAND THAT TAKATA HAS MUCH WORK LEFT TO COMPLETE. ALL LIVES MATTER WHEN IT COMES TO REMAINING SAFE ON THE ROAD DURING TRAVELS. THE WAIT PERIOD NEEDS TO COME TO AN END AS IT HAS BEEN FAR TO LONG TO HAVE ISSUES CORRECTED. WHEN I RECEIVED THE FIRST RECALL NOTICE I DID NOT HESITATE TO CONTACT TO DEALER. IT SEEMS THAT THE RECALL ISSUE NEEDS TO BE HANDLED IN A MORE EFFICIENT AND EFFECTIVE MANNER. SAFETY IS ALWAYS A CONCERN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES. *DL

TAKATA RECALL - DEALERS STATE THAT THE RECALL PARTS STILL AREN'T AVAILABLE. YET THEY SEEM TO STILL MAKE HUNDREDS OF THOUSANDS OF AIRBAGS A YEAR, THEY HAVEN'T GOTTEN TO THEIR RESPONSIBILITIES.

LAST MONTH, IN SEPTEMBER 2018 I WAS PARKING MY CAR, AND BRAKING TO DO SO. I WENT OVER A SMALL POT HOLE IN THE ROAD. LATER WHEN I WENT TO DRIVE IT THE BRAKES WERE SQUISHY AND WENT TO THE FLOOR TO STOP. THIS PROBLEM SEEMED TO GET BETTER, BUT THEN LAST WEEK I HAD ANOTHER DRIVER PULL IN FRONT OF ME AND HAD TO DRIVE OFF THE ROAD TO AVOID A COLLISION AS THE BRAKES DID NOT ENGAGE PROPERLY. NOW THEY GO ALL THE WAY TO THE FLOOR TO BRAKE. I BOUGHT THIS CAR USED BACK IN JUNE, ASKED THE DEALER REPRESENTATIVE ABOUT THE BRAKE ISSUES WHEN MY AIRBAG WAS FIXED, AND HE SAID HE KNEW NOTHING ABOUT IT. THE VEHICLE HAS 33,000 MILES ON IT AS THE PREVIOUS OWNER WAS AN ELDERLY WOMAN. I KNOW THIS IS AN ABS ISSUE. MY MECHANIC TOLD ME THERE IS AN INVESTIGATION BUT RIGHT NOW THIS WOULD COST LIKE 1000$. - AND FROM WHAT I AM READING IT COULD JUST HAPPEN AGAIN. PLEASE DO SOMETHING. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM UNDERSTANDING MY AIRBAGS TAKATA ARE DEFECTIVE AND UNDER RECALL I HAVE NEVER BEEN NOTIFIED. MY AIRBAGS IN FRONT ARE PROTRUDING FROM MY DASHBOARD AND I'M CONCERNED IF MY CAR GETS HIT OR ANYTHING TO JAR THEM IT WILL DEPLOY. PLEASE ADVISE

RECALL WAS ISSUED JANUARY 2018 FOR TAKATA AIRBAGS. FORD IS STILL UNABLE TO FIX THE ISSUE AND DOES NOT HAVE THE PARTS TO REPAIR IT AS OF OCTOBER 28, 2018. CANNOT USE THE FRONT PASSENGER SEAT!

TAMARA RECALL HAS NOT BEEN COMPLETED ON MY CAR. I RECEIVED MY FIRST NOTIFICATION IN 2016. PLEASE LET ME KNOW WHEN I CAN GET IT FIXED.

TAKATA RECALL - IT'S BEEN NEARLY 2 YEARS SINCE MY VEHICLE WAS RECALLED AND I STILL DON'T HAVE A REPLACEMENT PART FOR MY VEHICLE. FORD DOESN'T SEEM TO BE TAKING THIS SAFETY RECALL VERY SERIOUSLY.