MERCURY Complaints

AFTER HAVING MY OIL CHANGED AND TIRES ROTATED, MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT. AFTER A FEW DAYS, THE (SERVICE POWER STEERING NOW) INDICATOR CAME ON, AND AFTER TURNING THE CAR OFF AND BACK ON, THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS. FEELS LIKE DISCRIMINATION. ON A FIXED INCOME, DON'T KNOW HOW I AM GOING TO PAY FOR REPAIRS. PLEASE FORD, 2010 MERCURY MILAN OWNERS NEED YOU.

THERE WERE 355,000 RECALLS #14V704000, 13V385000 FOR 205-2011 MERCURY GRAND MARQUISE BUT DOES NOT INCLUDE 2004 MARQUISE, HOWEVER, MY MARQUISE ACCORDING TO MY MECHANIC SAYS THE ISSUE WITH MY CAR IS THE SAME. THERE ARE OVER 50 COMPLAINTS PERTAINING TO 2004 GRAND MARQUISE. FORD SAYS MY CAR DOES NOT APPEAR TO BE ON RECALL LIST HOWEVER IT SHOULD BE BECAUSE MY 2004 MERCURY GRAND MARQUISE HAS THE SAME EXACT ISSUE AS THE 2005-2011S. THIS IS A SAFETY ISSUE AND IT SHOULD IMMEDIATELY BE ADDRESSED, FORD HAS NOT IDENTIFIED MY VEHICLE EVEN THOUGH 2004'S WAS THE YEAR THESE CARS WERE BUILT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE DEALER (WEST-HERR FORD, 5025 CAMP RD, HAMBURG, NY 14075) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUMMIT FORD LINCOLN (305 GRANT AVENUE, AUBURN, NEW YORK 13021, (315) 252-7255) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED PREMIER FORD INC AT (888) 381-4515 (LOCATED AT 5001 GLENWOOD RD, BROOKLYN, NY 11234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CAR AND APPLYING THE BRAKES CAR HITS A BUMP IN THE ROAD, BRAKE PEDAL IMMEDIATELY DROPS TO FLOOR LOSING BRAKE PRESSURE BRAKE PRESSURE DOES NOT COME BACK UNTIL THE CAR IS PUT IN PARK AND BRAKE PEDAL PUMPED REPEATEDLY. THE BRAKE DOES WORK DURING BUT EXCESSIVE FORCE NEEDED TO STOP VEHICLE IT HAS HAPPENED AT LEAST 10 TIMES

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DAVIDSON FORD, 18621 US-11, WATERTOWN, MY 13601, 315-873-3388) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED ROMEO FORD OF KINGSTON AT 845-251-4077 (LOCATED AT 128 NY-28, KINGSTON, NY 12401) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD (5001 GLENWOOD ROAD, BROOKLYN, NY 11234, (888) 381-4515) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED AS OF OCTOBER 1ST, 2018 - FORD PRIMERE IS REPORTING THE AIR BAGS HAVE NO BEEN RECEIVED AT THEIR FACILITY. THEY ARE STILL WAITING FOR PART. I PRAY I DO NOT GET AN ACCIDENT WHILE WAITING TO HAVE THIS MALFUNCTION IN THE AIRBAG FIXED. UPDATED 10/26/18*JB