MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR PANEL WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE INTEGRITY OF THE REAR WINDOW WAS COMPROMISED DUE TO THE CRACKS. THE VEHICLE WAS TAKEN TO DICK SMITH FORD (9505 E STATE RTE 350, RAYTOWN, MO) WHERE THE CRACKS WERE CONFIRMED. THE DEALER DIAGNOSED THAT ADHESIVE MATERIAL NEEDED TO BE ADDED TO THE CRACKS TO REINFORCE THE PANEL. THE MANUFACTURER STATED THAT IF THE CONTACT WERE TO REPAIR THE FAILURE INDEPENDENTLY, SHE MAY BE REIMBURSED IF A RECALL WERE ISSUED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,354. *TT *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (FREEDOM FORD WV, 501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORGANTOWN, WV 26501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEWINS BAY SHORE FORD IN BAY SHORE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - TODAY ,JUNE 5TH, RECEIVED A FORD AIRBAG RECALL LETTER . 3RD ONE OVER LAST 3 YEARS . SO - I CALLED MY DEALER ( AGAIN ) ' NO PARTS . CALLED TO GET THE 'UP TO $ 30 / DAY RENTAL ( NO RENTALS ) ,,, WHEN ? ' WE DON'T KNOW ' . TRIED TO COMMUNICATE VIA THEIR RECALL WEBPAGE . CHAT DOESN'T WORK . NO AVENUE TO GIVE FEEDBACK . CONVENIENT FAQ'S DON'T COVER OBVIOUS QUESTIONS ABOUT WHEN , RENTAL CARS . DON'T ALLOW EMAIL INPUT UNLESS YOU FILL OUT A FORM '- ONLY TO BE ' TOLD ' THAT IT IS NOT OPERATING. DO YOU - DOT - EVER GO TO THEIR RECALL WEBSITE ( AS A ' CUSTOMER ') ? DO,YOU EVER REVIEW FORDS RECALL LETTERS TO US ( BIG CLAIMS , WEB REFERENCE , CARING WORDS ) ,,,, BUT, DOES NOT WORK ! NO PARTS , NO RENTAL CARS ,, NO REIMBURSEMENT .. WHEN MORE FORD OWNERS ( MINE IS A MERCURY MILAN ) GET HARMED ,, WE , THE CITIZENS WILL ORGANIZE ARTICLES , LAWSUITS ,, SITE DOT MANAGEMENT .. DO YOU REALLY CARE ABOUT TENS OF THOUSANDS OF FOLKS DRIVING AROUND IN UNSAFE VEHICLES . EVEN YOUR OWN FORM ASKS ABOUT CRASHES , MILES AT CRASH ,,,, ETC, , ,, THIS IS A DANGEROUS RECALL INPUT .. CC : MINNESOTA ATTORNEY GENERAL : WASHINGTON POST ; WALL STREET JOURNAL - MR. MCGURN ; EXEC MACRO .

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST HERR FORD LINCOLN OF AMHERST, 10 CAMPBELL BLVD, GETZVILLE, NY 14068) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I WAS NOTIFIED JULY THAT THE AIRBAG WAS DEFECTIVE, I BELIEVE 2 YEARS IS MORE THEN ENOUGH TIME TO REPLACE IT. NOW I ALSO MY CAR IS OLD AND WORTH AS MUCH AS AS SOME AS THEIR OTHER PRODUCTS BUT IT HAS VERY LOW MILEAGE AND I LOVE THE WAY IT RUN. BUY I DONT LIKE THE WAY I CANT PUT NO MORE THEN 4 PEOPLE IN 5 PERSON PASSENGER CAR EITHER THEY GET IT FIXED OR GIVE ME LONER UNTIL THEY DO

I HAD JUST GOTTEN OFF THE HIGHWAY AND MY WRENC SYMBOL ILLUMINATED AND THE CAR IMMEDIATELY WENT INTO LIMP MODE. I CRAWLED TO A SAFE SPOT. IT WAS A VERY DANGEROUS SITUATION. NO WARNING AT ALL

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

THE AIR CONDITION ON AND SPONTANEOUSLY HEAT COMES ON. THE DASHBOARD GETS EXTREMELY HOT AND CAN NOT STOP THE HEAT. UNABLE TO TURN OFF A/C OR ADJUSTING TEMPERATURE WILL OVER IDEA THE PROBLEM. WE FEAR THIS COULD BECOME A FIRE HAZARD SO WE'VE PARKED THE CAR WAITING TO HEAR FROM FORD MOTORS. THIS OCCURRED WHILE DRIVING

MY 90 YEAR OLD DAD (KOREAN WAR VET) WAS SOLD THIS PILE OF JUNK AT PALESTINE FORD. IT WAS RECALLED TWICE. ONCE FOR POWER STEERING , AND ONCE FOR A GAS TANK SENSOR. IT WAS SUPPOSEDLY FIXED. NOW THE SERVICE ADVANCE TRACK , AND SERVICE POWER STEERING WARNING COMES ON AND THERE IS NO POWER STEERING. AND NO ONE WANTS TO INSPECT IT. IN ADDITION TO THAT, THERE WAS A TAIL LIGHT DEFAULT ON THE VEHICLE. I SPENT $1,000 GETTING THAT FIXED LAST YEAR AT INSPECTION TIME. THE ASSEMBLY HAD TO BE REPLACED, SO $700 OF THAT WAS PARTS. DAD IS STILL MAKING PAYMENTS ON THIS PIECE OF JUNK! I HAVE DRIVEN FOR 42 YEARS. I'VE OWNED NUMEROUS NEW AND USED CARS, AND I HAVE NEVER HAD A WORSE EXPERIENCE WITH A VEHICLE. HOW THE HELL, IS THIS NOT CONSIDERED A LEMON UNDER TEXAS LEMON LAW? WHAT CAN I DO?