MERCURY Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON MULTIPLE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A GRINDING NOISE IN THE STEERING WHEEL. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUTRO FORD (132 S 5TH ST, ZANESVILLE, OH 43701, (740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

RECALL ON MARINER. TOOK IT IN TO HAVE RECALL REVIEWED AND THEY DID THE SOFTWARE UPDATE AND THEN MY POWER STEERING FAILED WITHIN A MONTH. THE RECALL STATES THERE ARE 3 FIXES AND FORD IS CHOOSING TO DO THE SOFTWARE UPDATE SO THEN THE SOFTWARE CAN'T COMMUNICATE WITH THE POWER STEERING SO IT IS FAILING. MY LOCAL DEALER TRIED TO CONTACT FORD TO HAVE WHAT THEY DID AMENDED SO THEY CAN FIX IT. THEY RAN ANOTHER TEST ON IT AND IT THREW ANOTHER POWER STEERING CODE. WENT TO LEAVE MY DEALER AND MY POWER STEERING WAS COMPLETELY OUT AT THAT POINT. FORD IS NOT DOING THE PROPER FIXES. THE SOFTWARE UPDATE IS CAUSING THE POWER STEERING TO FAIL WITHIN A FEW WEEKS TO A MONTH OR TWO. THIS RECALL NEEDS TO BE REOPENED.

LOST POWER STEERING. LIGHT IS ON FOR THE ELECTRIC POWER STEERING ASSIST. HAPPENED WHILE DRIVING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL HAD TO BE PUMPED BECAUSE THE BRAKE SYSTEM FAILED TO ENGAGE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE SLID FORWARD AND THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE RECALLS OR NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE LIGHTING CONTROL MODULE CONCERNING NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE DEALER (AUTONATION FORD JACKSONVILLE, 10720 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 242-6499) WAS CONTACTED, BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO FUNCTION, WHICH CAUSED THE CONTACT TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 MERCURY MILAN, CONSUMER WRITES IN REGARDS TO AIR BAG INFLATOR SAFETY RECALL. *LD *JS

I HAVE FOUND 3 RECALLS FOR MY CAR, THEY ARE ALL THE EXACT PROBLEMS I AM HAVING, BUT WHEN I SEARCHED FOR OPEN RECALLS IT SAID NONE ARE OPEN FOR MY CAR. I NEED MY CAR REPAIRED AND THE RECALLS COMPLETED.

PANEL LIGHT CAME ON,"SERVICE POWER STEERING NOW" WHILE DRIVING,HAD TOWED,RESET, DID THE SAME THE NEXT DAY WHILE DRIVING. REPLACED GEAR AND PINION, NEXT DAY THE SAME PROBLEM OCCURRED, ALMOST HAD A WRECK. CAR HAS 117,000 MILES.NO THE TRACTION LIGHT COME ON. HAD RESET ,SAME PROBLEM. ADVANCE AUTO HAD CODES C1277,C1963,P1450,P0456

I WAS DRIVING DOWN THE ROAD, JUST NORMAL DRIVING, POSTED SPEED OR BELOW,. HAD GAS PEDAL DOWN AND SUDDENLY THE VEHICLE HAS NO POWER. HAD TO PUSH TO THE SIDE. CAN MOVE GEAR SHIFT, BUT CAR DOESN'T GO INTO ANY DIRECTION, FORWARD OR BACKWARD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUTONATION LINCOLN CLEARWATER, 2085 GULF TO BAY BOULEVARD, CLEARWATER, FL 33765) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.