MERCURY Complaints

TAKATA AIRBAG RECALL. RECALL WAS MADE IN JULY 2016. JUST RECEIVE ANOTHER LETTER THAT REPLACEMENT AIRBAG WILL NOT BE AVAILABLE UNTIL SPRING 2018. WHY THE LONG DELAY?

LOST POWER STEERING AS I WAS DRIVING THROUGH A PARKING LOT. SAW THE MESSAGE ON THE DASH "POWER STEERING ASSIST FAULT". CALLED FORD DEALERSHIP TO GET MY VEHICLE LOOKED AT BUT THEY ARE BOOKED 2 WEEKS FULL. ASKED ABOUT RECALL 14S05 BUT THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL. I CONTACTED FORD AND THEY GAVE ME THE SAME INFORMATION. CAN NOT DRIVE VEHICLE AS IT IS TOO DANGEROUS IN WINTER. THIS ISSUE SEEMS TO BE VERY COMMON WITH THE 2008 MERCURY MARINER AND ESPECIALLY ONES THAT WERE NOT PART OF THE RECALL FOR THE SAME EXACT ISSUE.

PULLING OUT OF DRIVEWAY TO ENTER STREET STEERING LOCKED COULDNT TURN CAR LIGHT CAME ON AND IT READ POWER STEERING ASSIT.DEFAULT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FRED BEANS FORD OF WEST CHESTER AT (610) 696-4700 (1155 WEST CHESTER PIKE, WEST CHESTER, PA 19382) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING TO WORK THIS MORNING ON THE HIGHWAY. THE POWER STEERING ASSIST AND THE ADVANCED TRACTION CONTROL FUNCTIONS BOTH ALARMED AND STOPPED WORKING. I WAS ABLE TO GET TO WORK, BUT NOW I CANNOT STEER AT ALL. BOTH WARNING LIGHTS ARE ILLUMINATED AND BOTH FUNCTIONS CONTINUE TO NOT WORK.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCCAFFERTY FORD, 1939 E LINCOLN HWY, LANGHORNE, PA 19047) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF .. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GOSCH FORD HEMET AT (951) 396-7250 (436 CARRIAGE CIR, HEMET, CA 92545) AND RACEWAY FORD AT (800) 286-9861 (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CA 92507) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL-CONTACT OWNS A 2010 MERCURY MILAN - --- CONTACT STATED POWER STEERING THAT WENT OUT - A FEW WEEKS AGO AGO - GOING 35 MPH WHEN STEERING FAILED ---CONTACT HAD CALLED FORD/MERCURY DEALERSHIP AND DEALERSHIP STATED 0 RECALLS ON VEHICLE .... 0 RECALLS ASSOCIATED WITH THIS VIN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MARK MCLARTY FORD LINCOLN, 4400 LANDERS ROAD, NORTH LITTLE ROCK, AR 72117) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT PARTS WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIRBAG HAVE A PROBLEM 2016. LIGHT ON NOW. I HAVE TWO LETTERS AND YOU GUYS TOLD WAIT UNTIL NOW. I HAVE A CHANGE ADDRESS SO I PUTTING DOWN MY NEW ADDRESS 6100 NW 106TH STREET #16. JOHNSTON IA 50131.