MERCURY Complaints

TAKATA RECALL - I CALLED THE DEALERSHIP TO GET MY CAR SERVICED FOR THE AIRBAG RECALL REPLACEMENT AND THEY STATED THEY RECEIVED A LETTER INFORMING THEM THERE ARE NO AIRBAG PARTS TO REPLACE THE RECALLED EQUIPMENT DUE TO TAKATA FILING FOR BANKRUPTCY. THE DEADLINE FOR FILING PROOF OF CLAIM IS 12/27/2017 BUT NO PARTS WILL BE AVAILABLE UNTIL SPRING 2018, ACCORDING TO THE LETTER THE DEALERSHIP RECEIVED. I DID SUBMIT A CLAIM FORM ON THE TKRESTRUCTURING.COM/PPIC PAGE AS WELL.

TL-CONTACT OWNS A 2007 MERCURY MILAN ---- CONTACT HAD VEHICLE IN SHOP TO GET AIRBAGS FIXED --- CONTACT HAD CALLED LOCAL LINCOLN/MERCURY DEALERSHIP AND FORD HAD SENT CONTACT A LETTER STATING FOR PASSENGER SEAT TO NOT BE USED ---- CONTACT HAD STATED SHE HAS A FAMILY OF FIVE AND NEEDS THE CAR... CONTACT HAD INQUIRED ABOUT DISCONNECTING THE AIRBAG AND LINOLN MERCURY STATED AIRBAG CANNOT BE DISCONNECTED --- 1RECALLSASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. CONTACT GIVEN NUMBER TO FTC ... CB

EVERY TIME THE ANTI LOCK BRAKES ENGAGE, THE BRAKES GO SOFT AND TO THE FLOOR. IT IS CURRENTLY IN THE SHOP ( CURRENTLY 10 DAYS) AND THEY CAN'T SEEM TO FIX THE ISSUE. THIS LAST TIME I WAS DRIVING ABOUT 35 MPH AND WENT TO STOP AT A STOP LIGHT AND DID NOT STOP BEFORE IT AND WENT INTO THE INTERSECTION. THE BRAKES NEVER REGAINED HARDNESS.

TAKATA RECALL I GOT A NOTICE FROM FORD IN JULY 2016 AND ANOTHER NOTCIE FROM FORD IN DECEMBER 2017. I CALLED DEALERS FOR THE LAST YEAR AND NO ONE CAN FIX THE ISSUE BECAUSE THE PARTS ARE NOT IN YET.

TAKATA RECALL FORD HAS NOW WARNED US BY MAIL THAT WE SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT OF THIS VEHICLE. THEY HAVE ALSO ADVISED THAT REPAIRS WILL NOT BE AVAILABLE UNTIL SPRING 2018 AND THAT THOSE REPAIRS WILL BE MADE IN A PRIORITY ORDER DETERMINED BY THE NHTSA. THIS IS TOTALLY UNACCEPTABLE. SINCE THE REMEDY PARTS HAVE ALREADY BEEN DELAYED ONCE, IT IS POSSIBLE THAT THIS CAR COULD BE UNSAFE FOR A FRONT SEAT PASSENGER FOR A VERY LONG TIME. SINCE THIS IS THE SECOND OF OUR CARS NOW CONSIDERED UNSAFE FOR FRONT SEAT PASSENGERS, WE ARE VERY UPSET. SOMETHING MORE HAS TO BE DONE TO GET THESE REPAIRS COMPLETED IN A MORE TIMELY MANNER. ALSO, WE PLANNED TO SELL THIS CAR IN THE NEXT YEAR. NO ONE WILL WANT TO PURCHASE A VEHICLE WITH AN UNUSABLE FRONT PASSENGER SEAT, SO WE NOW HAVE A VEHICLE WITH NO RESALE VALUE. WHO IS GOING TO REIMBURSE US FOR THAT?

"TAKATA RECALL" JULY 2016 FORD SENT ME A LETTER THAT THE PASSENGER AIRBAG INFLATOR IS DEFECTIVE AND THEY WILL BE LETTING ME KNOW WHEN TO TAKE IT IN TO GET IT REPLACED. RECEIVED A LETTER TODAY ( 1 AND 1/2 YEARS LATER) FROM FORD THAT THEY ARE STILL WORKING ON THE PROBLEM AND WHEN AND IF THEY COME UP WITH A FIX THEY WILL LET ME KNOW WHEN TO GET IT FIXED. THEY ALSO STRESS THAT NO ONE SHOULD RIDE IN THE FRONT PASSENGER SEAT AS THEY CAN BE INJURED OR KILLED BY THE AIRBAG IF IN AN ACCIDENT. THE ONLY THING THEY FORGOT TO MENTION IS THE TRADE IN VALUE OF THE VEHICLE IS NONE. IT IS AN UNSAFE VEHICLE SO THE DEALERS CAN NOT RESELL IT SO THEY DON'T WANT IT AS A TRADE. FORD SHOULD BE MADE TO EITHER BUY BACK THE VEHICLE OR TELL THEIR DEALERS TO GIVE A SPECIAL TRADE VALUE. I AM STUCK WITH A CAR THAT I CAN NOT TRADE IN AND I CAN NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. EVER TRY GOING ON A DATE AND SHE HAS TO SIT IN THE BACK SEAT? I GUESS FORD IS TELLING US NOT TO ALLOW ANYONE IN THE FRONT SEAT SO WHEN SOMEONE GETS KILLED THEY CAN SAY THEY TOLD US NOT TO SIT THERE. VW GOT THE ROYAL SCREWING BECAUSE OF THE DIESEL RIGGING AND THEY WERE MADE TO BUY BACK THE VEHICLES OR GIVE THE OWNERS MONEY. NOBODY DIED FROM THAT SCREW UP. FORD IS GETTING AWAY WITH MURDER.

NO BRAKES AFTER ABS COMES ON DURING DRIVING ON SLIPPERY ROADS OR WET ROADS. PEDAL GOES TO THE FLOOR. WILL NOT RESET. ALL OF THE BRAKES AND CALIPERS HAVE BEEN CHANGED OR CHECKED. HAVE TO PUMP TO HAVE BRAKES TO GET PEDAL TO BE ABLE TO STOP.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRONDES FORD LINCOLN MAUMEE IN MAUMEE, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

COOPER CS4 TOURING TIRES CONTINUED LOSS OF AIR PRESSURE ON ALL 4 TIRES. THESE TIRES HAVE BEEN DISMOUNTED AND REMOUNTED AT LEAST 3 TIMES TO RESEAL THE BEADS BUT AFTER A FEW MONTHS WILL START TO LEAK AIR. AIR LOSS IS APPROXIMATELY 3 PSI PER DAY. SIDE WALLS AND TREAD AREAS HAVE EXCESSIVE SURFACE CRACKING. ONE YEAR EARLIER ONE OF THE TIRES BLEW OUT AND WAS REPLACED WITH A COOPER CS5 TIRE BECAUSE THE CS4 WAS DISCONTINUED. THAT TIRE HOLDS AIR PERFECTLY. THIS IS A DANGEROUS PROBLEM AND HAS ALREADY LEAD TO A BLOW OUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MARYSVILLE FORD, 15900 SMOKEY POINT BLVD, MARYSVILLE, WA 98271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.