MERCURY Complaints

WHEN DRIVING AND TRYING TO BRAKE, THE PEDDLE GOES ALL THE WAY TO FLOOR & THE CAR DOES NOT STOP. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. HAVE ALMOST HIT CARS & PEDESTRIANS. THIS IS VERY DANGEROUS AND I DO NOT FEEL SAFE AT ALL WHEN THIS HAPPENS

TAKATA RECALL WAS RECEIVED IN JULY 2016 AND I AM STILL NOT ABLE TO HAVE IT FIXED. THE DEALERSHIPS ARE TELLING ME THAT THE PARTS ARE NOT AVAILABLE AND THIS IS VERY DANGEROUS!!!

TAKATA RECALL: I HAVE RCVD NUMEROUS RECALL WARNINGS HOWEVER WHEN I TOOK MY CAR TO MY LOCAL DEALERSHIP THEY SAID THEY HADN'T YET RECEIVED REPLACEMENT AIRBAGS! NOW I'M RECEIVING A NOTICE THAT TAKATA HAS FILED FOR BANKRUPTCY SO I SHOULD TAKE ACTION! HOW AM I SUPPOSED TO TAKE ACTION? WHY AREN'T THESE AIRBAGS AVAILABLE SO THEY CAN BE REPLACED BEFORE A PROBLEM?

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDWOOD FORD AT (707) 468-0091 (1170 S STATE ST, UKIAH, CA 95482) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL HAD BEEN TIGHT AND EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE FAILURE WAS PROGRESSING TO WORST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSIS, WHO STATED THAT THERE WAS A MANUFACTURER RECALL TO ADDRESS THE STEERING AND TO TAKE THE VEHICLE TO A DEALER. THE DEALER (WHALING CITY FORD LINCOLN MAZDA, 475 BROAD ST, NEW LONDON, CT 06320, (844) 489-4929) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL. WHEN CALLING DEALERSHIPS THAT ARE BOOKING FOR REPLACEMENT OF TAKATA AIR BAGS, I AM TOLD THE PARTS ARE NOT IN FOR THE MERCURY MILAN AND THEY DO NOT KNOW WHEN THEY WILL BE IN. HOW LONG WILL I HAVE TO WAIT? I AM AFRAID TO DRIVE THE CAR.

TAKATA RECALL NOTIFIED BY MAIL MY VEHICLE WAS UNDER AN AIRBAG RECALL IN MID-2016. VEHICLE MANUFACTURER STILL DOES NOT HAVE PARTS TO FIX. VERIFIED WITH MANUFACTURER 11/20/17.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HAD BEEN PROTRUDING OUT OF POSITION FOR MONTHS. MONTHS LATER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (HARDEE FORD, 1305 W DANVILLE ST, SOUTH HILL, VA 23970, (434) 447-3133) STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UNDER MY HOOD STARTED SMOKING, I POPPED MY HOOD TO FIND FLAMES UNDER IT. I HAD TO GET MY KIDS OUT THE TRUCK AND PUT THE FLAMES OUT WITH AND EXTINGUISHER. THAT'S WHEN I NOTICED THAT MY BRAKE FLUID RESERVOIR WAS MELTED AND SO WERE THE WIRES THAT CONNECT TO THE CRUISE CONTROL SWITCH. NOT I AM WITHOUT A VEHICLE TO GET TO WORK AND GET MY CHILDREN TO SCHOOL.

1. THE HOOD CLOSES APPARENTLY FINE, IT DOES NOT OPEN IF I TRY TO, HOWEVER KEEPS OPENING EVERY 20 MINUTES AFTER DRIVING. I COULD NOT FIND THE CAUSE. 2. VERY STRONG SMELL OF GAS KEEPS OCURRING, NO SIGNS OR DROPS OR VIISUAL LEAK PUDDLE.