MERCURY Complaints

A RECALL NOTICE WAS RECEIVED FROM FORD MOTOR COMPANY IN JULY 2016 ADVISING OF SAFETY RECALL 16S26. IT STATED THAT THAT WHEN THE PARTS BECAME AVAILABLE I WOULD BE NOTIFIED. TO DATE WE HAVE NOT RECEIVED NOTIFICATION OF THE PARTS BEING AVAILABLE. AFTER RECEIVING NOTIFICATION OF TAKATA'S BANKRUPTCY, A CALL WAS MADE TO HOLMAN LINCOLN, MAPLE SHADE, NJ WHERE THE CAR WAS PURCHASED. THEIR SERVICE DEPARTMENT KNOWS NOTHING OF THIS RECALL.

TAKATA RECALL 16V384. A RECALL WAS ISSUED IN JUNE 2016 FOR MY VEHICLE REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR THAT COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OF DEATH. AS OF NOVEMBER 2017, NO REPAIR HAS BEEN MADE AVAILABLE, WHICH IS UNACCEPTABLE.

TAKATA RECALL-IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED. I'M TOLD THAT DRIVING MY CAR PUTS ME AND MY FAMILY AT RUSH, BUT FORD STILL HASN'T GOTTEN ANYTHING DONE.

TAKATA RECALL - RECALL ISSUED JUN 1, 2016. PARTS FOR REPAIR ARE STILL NOT AVAILABLE AS OF NOV 2017.

CAR WAS HAVING NO PROBLEMS UNTIL 30 SECONDS AFTER I PUT IT IN DRIVE, THE CAR STARTED BEEPING AND FLASHING THE WARNING SIGN 'SERVICE ADVANCETRAC'IN YELLOW LETTERS AND THEN A MINUTE LATER IT BEEPED AND SAID 'SERVICE POWER STEERING NOW' IN BOLD RED LETTERS. I PARKED MY CAR AT WORK AND THE STEERING WHEEL LOCKED UP AND I COULDN'T GET IT TO BUDGE. HAD TO HAVE MY CAR TOWED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MUZI FORD (557 HIGHLAND AVE, NEEDHAM, MA 02494, PHONE NUMBER: (800) 296-8360) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALEX KARRAS LINCOLN, 6760 14TH ST W, BRADENTON, FL 34207) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER STATED THAT THE CONTACT WOULD RECEIVE A SECOND RECALL LETTER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

"TAKATA RECALL" MY AIRBAG LIGHT FOR THE PASSENGER SIDE IS ON AND I HAVE CONTACTED KINDLE FORD SEVERAL TIMES TO SEE IF THE PART WAS IN AND THEY SAID NO. ITS ON BACK ORDER AND THEY PUT ME ON A WAIT LIST. I STILL HAVE NOT HEARD ANYTHING AND ITS BEEN OVER A YEAR.

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE VEHICLE WAS PARKED, IT CAUGHT ON FIRE IN THE DASHBOARD AREA WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY NEIGHBORS. THE AIR BAGS DID NOT DEPLOY, THERE WAS NO POLICE REPORT FILED, AND THERE WERE NO INJURIES DUE TO THE FIRE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL- MY DEALERSHIP FORD AUTONATION IN WHITE BEAR LAKE MN HAS TOLD ME MULTIPLE TIMES THEY WILL NOT FIX THE RECALL BECAUSE THEY DON'T HAVE THE PARTS. PLEASE LET ME KNOW HOW I CAN GET MY CAR FIXED!