MERCURY Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FAMILY FORD, NETCONG, NJ, 973-347-3000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE LOST POWER STEERING WHILE DRIVING. THE STEERING HAS NOT RETURNED AFTER SEVERAL ATTEMPTS TO DRIVE THE VEHICLE.

TAKATA RECALL THE PASSENGER FRONTAL AIRBAG INFLATOR WAS RECALLED ON JUNE 1, 2016. I HAVE ASKED MY DEALER, TED BRITT FORD OF FAIRFAX, VA (QUICK LANE, 11200 JAMES SWART CIRCLE, FAIRFAX, VA 22030, 703-659-8431) EVER SINCE IF THEY CAN REPLACE THE PART AND THEY SAY THEY HAVE NOT RECEIVED IT YET. EACH TIME I NEED TO DRIVE MY NEPHEW SOMEWHERE, HE MUST SIT IN THE BACK BEHIND ME BECAUSE OF THIS. HE SAID TO ME THE OTHER DAY, "AUNT [XXX], THEY ARE WAITING FOR YOU OR THE CAR TO DIE SO THEY DON'T HAVE TO DO IT." THIS IS SO TRUE AND IT IS UNACCEPTABLE. PLEASE LOOK INTO THIS LAGGARDLY PERFORMANCE AND SEE IF THE BOTTLENECK CAN BE CLEARED. THANK YOU, [XXX] (VEHICLE IS LISTED UNDER MY HUSBAND,[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"TAKATA RECALL" WAS ISSUED IN JUNE OF 2016. I RECENTLY CONTACTED A FORD DEALER AND WAS TOLD THERE ARE NO PARTS AVAILABLE TO PERFORM THE RECALL. I FEEL THE CAR IS UNSAFE TO DRIVE.

TAKATA RECALL - IT'S BEEN A YEAR AND A HALF AND STILL NO REPLACEMENT PARTS HAVE BEEN MADE AVAILABLE. IT'S A LONG TIME TO HAVE TO SUBJECT ONESELF TO SUCH A HIGH-RISK SITUATION.

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V38400 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION LINCOLN CLEARWATER IN CLEARWATER, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER SUGGESTED THAT THE DRIVER'S AIR BAG COULD BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/21/18*JB

TAKATA RECALL - 2ND REQUEST FOR REPAIR. STILL NO UPDATE ON WHEN THE REPAIR PART WILL BE AVAILABLE FOR AIR BAG. MANY NEWER CARS ARE BEING REPAIRED AND OLDER ONES ARE NOT AND THIS IS NOT ACCEPTABLE.

"TAKATA RECALL" IN THE LAST 1 1/2 YEAR I HAVE SPENT $1500 IN BRAKE ISSUES. BRAKE PEDAL JUST GOES SOFT. THIS IS WITHIN THE LAST 7000 MILES THAT I HAVE OWED THE CAR. CURRENT MILES 68,000.

TAKATA RECALL - I GOT A LETTER JULY 2016 ABOUT THIS RECALL. APPARENTLY FORD IS SLOW ON FIXING THIS PROBLEM. THEY CLAIM THEY DON'T HAVE THE PARTS. IT HAS BEEN A YEAR, WHAT IS TAKING SO LONG?