MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MERCURY MILAN- GLENWOOD, NM
THE AIR BAG ON THE PASSENGER SIDE SHOWS SIGH OF A RAISE IN THE FRONT PART OF THE ENCLOSURE TOP. IT SHOWS WHITHER THE VEHICLE IS MOVING OR STOPPED.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- PLANO, TX
RECALL HAS BEEN UNDER EFFECT FOR OVER A YEAR AND YET, THEY CANNOT REPLACE MY AIRBAG. MY SON IS UNABLE TO SIT IN THE FRONT BECAUSE OF THIS. IT IS TAKING TOO LONG.
Source: NHTSA WEB SITE -
2008 MERCURY MARINER- BALTIMORE, MD
I WAS DOING 45 MILES AN HOUR ON PULASKI HIGHWAY WHEN MY POWER STEERING WENT OUT AND I ALMOST HIT ANOTHER CAR BUT WHEN I TALKED TO THE CAR DEALER THEY KEEP SAYING THEY WORRYING ABOUT GETTING THEIR CAR PAYMENT SO HOW DO I GET THIS FIXED IT WAS ON THE RECALL LIST BUT THEY SAID SINCE IT WASN'T MADE IN KANSAS IT DON'T COVER HERE I'VE BEEN TAKING IT TO DIFFERENT SHOPS AND EVERYBODY TALKING ABOUT LIKE A THOUSAND TO $2,000 I'VE BEEN PUTTING MONEY IN THIS FRONT END FOR THE LAST COUPLE MONTHS FIRST IT WAS THE TO U-JOINT TO CONNECT THE POWER STEERING THEN IT WAS THE CALIPERS OVERHEATING NOW IS NO STEERING AT ALL
Source: NHTSA WEB SITE -
2009 MERCURY MARINER- COLUMBUS, NJ
MERCURY MARINER (2009) V6 4WD. HAS STALLED TWICE. 1. WHILE DRIVING AT 35 MPH. IT STALLED AND WAS ABLE TO RESTART ONCE THE VEHICLE STOPPED ON THE SIDE OF THE ROAD. WE TOOK IT TO A FORD DEALER AND THE THROTTLE BODY WAS REPLACED. 2. STALLED WHEN SLOWING TO A STOP. THIS WAS AFTER THE THROTTLE BODY WAS REPLACED ON 10/13/2017. ONLY DRIVEN ABOUT 500 MILES. BOTH TIMES VEHICLE WAS GOING DOWN A COUNTRY ROAD.
Source: NHTSA WEB SITE -
2010 MERCURY MILAN- LAKE CITY, FL
TAKATA RECALL FIRST RECEIVED RECALL NOTICE JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. CALLED ROUNTREE MOORE FORD IN LAKE CITY, FLORIDA. THEY DID NOT HAVE REPLACEMENT AIRBAGS. ROUNTREE MOORE TOLD ME TO CALL FORD TO GET STATUS OF AIRBAG AVAILABILITY. FORD TOLD ME PARTS ARE NOT AVAILABLE RIGHT NOW AND I WILL GET A SECOND NOTICE WHEN THE PARTS ARE AVIALABLE. STILL WAITING ON THAT SECOND NOTICE. IT'S BEEN OVER A YEAR NOW.
Source: NHTSA WEB SITE -
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2007 MERCURY MILAN- EDGEWATER, FL
"TAKATA RECALL" RECEIVED RECALL NOTICE JUNE 2016 FOR PASSENGER AIRBAG. AS OF OCTOBER 2017, NOT FIXED AND ACCORDING TO THE LOCAL DEALER IT IS UNKNOWN WHEN AND IF IT WILL EVER BE FIXED. THEY HAVE NO REPLACEMENT PARTS. THEY CLAIM IS IS OK TO USE THE VEHICLE, BUT ONE OF THE PERSONNEL AT THE DEALERSHIP SUGGESTED NO ONE RIDE IN THE PASSENGER FRONT SEAT. IF YOU HAVE A PASSENGER, HAVE THEM RIDE ON THE BACK. ALSO STATED IF IT DOES GO OFF IT MIGHT INJURE THE DRIVER BECAUSE THE METAL PARTS FLY ALL OVER THE VEHICLE. THE RECALL HAS LOWERED THE RESALE VALUE OF THE VEHICLE BECAUSE DEALER CAN NOT RESELL IT WITH THE RECALL NOT FIXED. (SELLING UNSAFE VEHICLE)
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- HOLIDAY, FL
AIR BAG PASSENGER SIDE LITE COMES ON...SLIGHT BUCKLE ON DASHBOARD WHERE AIR BAG DEPLOYS
Source: NHTSA WEB SITE -
2007 MERCURY MILAN- ANDERSON, IN
TAKATA RECALL: IT HAS BEEN MORE THAN A YEAR SINCE THEY FIRST ANNOUNCED THE AIRBAG RECALL BUT THERE IS STILL NO SOLUTION AVAILABLE TO FIX IT. IT STARTED ON JUNE 1, 2016 AND IT STILL SAYS "REMEDY NOT YET AVAILABLE".
Source: NHTSA WEB SITE -
2007 MERCURY GRAND MARQUIS- FREEPORT, FL
THE CAR HAS TOXIC FUMES COMMING INSIDE. WE USED A CARBON MONOXIDE TESTER AND IT WENT OFF WHEN WE DROVE IT.
Source: NHTSA WEB SITE -
2006 MERCURY MILAN- INDIANAPOLIS, IN
TAKATA RECALL I CALLED FORD AND WAS BASICALLY TOLD THERE WERE NO PARTS AVAIL AND HAD NO ESTIMATED TIME ON REPLACEMENT PARTS. THIS IS MY 6TH ATTEMPT TO GET A REPLACEMENT SINCE THE RECALL WAS ISSUED.
Source: NHTSA WEB SITE