MERCURY Complaints

TAKATA RECALL. RECALL HAS BEEN IN PLACED SINCE JUNE 2016 AND WHEN CALLING TO SCHEDULE SERVICE I AM TOLD THE PARTS ARE NOT AVAILABLE.

WE RECIEVED A RECALL NOTICE ABOUT A YEAR AGO. WHEN DO WE GET THE AIRBAGS REPAIRED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TALLAHASSEE LINCOLN FORD MERCURY IN TALLAHASSEE, FL, 850-878-4855) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS- I HAVE CONTACTED ADVANTAGE FORD ON SEVERAL OCCASIONS SINCE RECEIVING A RECALL NOTICE IN JULY 2016. EACH TIME I HAVE BEEN TOLD THAT REPLACEMENT PARTS ARE NOT AVAILABLE. LAST WEEK I WAS TOLD THAT I COULD CALL FORD HEADQUARTERS OR MERCURY HEADQUARTERS BUT THEY DIDN'T IT WOULD HELP. THIS CAR IS NOW MORE THAN 10 YEARS OLD AND IS SITUATED IN FLORIDA WITH HOT WEATHER YEAR ROUND. I AM SCARED EACH TIME I DRIVE IT THAT I OR MY PASSENGER WILL BE INJURED BY THIS UNSAFE AIRBAG SITUATION. IT SEEMS THAT SOMEONE SHOULD BE ABLE TO APPLY PRESSURE ON TAKATA TO PROVIDE REPLACEMENT PARTS OR AT THE VERY LEAST HAVE THE CAR MANUFACTURERS PRODUCE THE REPLACEMENT PARTS AND GO AFTER TAKATA FOR EXPENSES.

RECALL WAS SENT JUNE 2016 AND HAVE FOLLOWED UP WITH FORD DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE AIR BAG TO REPLACE THE DEFECTIVE ONE. MY WIFE A CANCER SURVIVOR AND HAS A PILLOW THAT SHE PLACES IN THE FRONT OF HER BODY WHEN I DRIVE TO PROTECT THE SURGERIES SHE HAS DONE SO THAT THERE IS NOT SEVERE INJURIES IF IN AN ACCIDENT OR THE AIR BAG DEPLOYS ON ITS OWN

I GOT A AIRBAG RECALL LETTER IN JULY-2016. SINCE THAN I HAD CONTACTED THE DEALERS (NORTH PARK LINCOLN, RED MCCOMBS FORD, MAC HAIK'S SOUTHWAY FORD ) SEVERAL TIMES BUT ALL THE TIME I HEAR THAT "PARTS ARE NOT AVAILABLE". IT HAS MORE THAN A YEAR AND STILL NOT SURE WHEN MY CAR'S AIRBAG WILL BE FIXED.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HINE PARK LINCOLN AT 734-619-6272 AND THEY CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS HE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MAC HAIK FORD LINCOLN, 7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78628 (512) 930-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT STATED THAT HE RECENTLY RECEIVED A POSTCARD FROM TK HOLDING ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVED RECALL LETTER JUNE 2016...PARTS STILL NOT AVAILABLE OCTOBER 2017

I RECEIVED A LETTER IN 2016, 1 YEAR AGO. I WENT TO FORD DEALER TO SEE IF THEY HAVE COME IN (THE NEW ONES) THEY SAID NO ON BACK ORDER FOREVER. THE NOTICE WAS IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. RECALL NOTICE 16S26. NO ONE HAS W EVER CALLED ME, THIS CAUSES NERVOUSNESS, PANIC ATTACKS AND MORE . WHAT ARE YOU GOING TO DO?