MERCURY Complaints

TAKATA RECALL I TRIED CALLING SEVERAL LINCOLN DEALERSHIPS TO HAVE THE AIRBAG INFLATORS REPAIRED BUT NONE OF THE DEALERSHIPS HAVE RECEIVED THE PARTS NEEDED AND HAVE BEEN WAITING SINCE JUNE 2016. I CAN'T SELL THE VEHICLE WHICH ONLY HAS 29,000 MILES ON IT BECAUSE OF THEIR FAILURE TO SUPPLY THE REPAIR PARTS NEEDED. I CAN'T DRIVE THE CAR BECAUSE I'M AFRAID TO!

UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.

TAKATA RECALL, WAS NOTIFIED BY FORD MOTOR COMPANY IN 2016 THAT TAKATA AIR BAGS WERE DEFECTIVE AND IN THE EVENT OF AN ACCIDENT, METAL OBJECTS COULD BE EJECTED FROM AIR BAG POSSIBLY INJURING OR KILLING THE PASSENGER. WAS TOLD BY LOCAL FORD DEALER THAT PROBLEM MOST LIKELY WOULD NOT BE FIXED AND TO BE HAPPY THAT I DID NOT OWN A MUSTANG AS THEY ARE ON A 10 YEAR WAITING LIST TO BE FIXED.

DAVID MCDAVID PLANO SAID NO REPLACEMENT AIR BAGS ARE AVAILABLE AND NONCHALANTLY SAID ITS ONLY LAWYERS DRUMMING UP BUSINESS.

THIS IS THE 3RD TIME THIS PROBLEM HAPPENED DURING THE LAST YEAR. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A CITY STREET, APPROACHING A STOP LIGHT OR REQUIRING TO "HARD" STOP WITH TRAFFIC, MY BRAKE PEDAL WENT DOWN COMPLETELY TO THE FLOOR, AND IN A SOMEWHAT SLOW DOWN, TAKING ABOUT 2-3 CAR LENGTHS TO COME TO A STOP, IT WOULD COME TO A STOP. I PUMPED MY BRAKES TO TRY AND MAKE IT STOP SOONER, AND GET A LITTLE RESISTANCE. ON 2 OCCASIONS, I KNOW I WAS TRAVELING OVER A MANHOLE COVER "WHILE THE BRAKE WAS ON" AND THEN NO BRAKES. I TOOK IT, ON 3 OCCASIONS, TO AUTO REPAIR AND THEY FIND NOTHING. NO LIGHTS COME ON, NO SIGNALS ON THE DASHBOARD. THIS IS VERY DISTURBING BECAUSE THEY HAVE GIVEN MY CAR A "CLEAR" BILL OF HEALTH. MY VEHICLE IS EQUIPPED WITH AN ABS BRAKE SYSTEM. YOU CAN FEEL SORT OF SHAKE AS SOON AS IT STARTS. RECEIPTS ARE ATTACHED FROM EACH INCIDENT. I HAVE NOTICED THIS IS AN "EXTENDED BREAKING DISTANCE" IN AN OPEN INVESTIGATION ON THIS SITE. PLEASE...THIS IS VERY DANGEROUS. THE DEALERS SHOULD HAVE A RECALL. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE SHE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (AL PACKER FORD ROYAL PALM BEACH (10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 33411, (888) 764-0252) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE. WHEN WILL I BE ABLE TO HAVE THIS PROBLEM FIXED?

MY FAMILY AND I WERE DRIVING ON HIGHWAY ONE IN CALIFORNIA, MAJOR TURNS, TWISTY ROAD WHEN SUDDENLY AND WITHOUT WARNING, THE POWER STEERING WENT OUT. I HAVE HAD NO WARNINGS LEADING UP TO THIS EVENT. THE WRENCH ICON CAME ON AND AN ERROR MESSAGE CAME ON IN THE DASH STATING TO HAVE THE POWER STEERING SERVICED. THIS WAS EXTREMELY DANGEROUS AS HIGHWAY ONE HAS MANY TIGHT TURNS. I HAVE CONTACTED FORD AND THEY ARE SAYING THAT THIS IS NOT PART OF A RECALL. EVERYTHING I HAVE READ STATES THAT THIS IS A COMMON PROBLEM SPECIFICALLY IN THE HYBRID VEHICLES FORD MANUFACTURES. THERE HAVE BEEN RECALLS FOR THE SAME ISSUE FOR 2008 AND NEWER MODEL VEHICLES, BUT NOT THIS ONE. IT IS MY BELIEF THAT THIS ISSUE SHOULD BE INVESTIGATED DUE TO THE DANGEROUS CONDITION CAUSED BY THE POWER STEERING GOING COMPLETELY OUT ON THE CAR WHILE DRIVING. I AM MALE 200 LBS. AND COULD BARELY CONTROL THE VEHICLE. CALLED NON FORD MECHANIC AND WAS TOLD TO TAKE VEHICLE TO DEALERSHIP AS THE POWER STEERING MODULE IS PROPRIETARY AND NEEDS TO BE PROGRAMED BY DEALERSHIP. HAVE NOT TALKEN VEHICLES TO DEALERSHIP AS YET FOR REPAIRS. PLACED CODE READER ON VEHICLE AND CODES C2792 AND B2277 CAME UP.

WHILE DRIVING DOWN THE ROAD, THE SEAT WILL SUDDENLY MOVE BACKWARDS TO THE "OPEN DOOR" POSITION, AS THOUGH THE KEY HAD BEEN PULLED OUT OF THE IGNITION. THIS CREATES A VERY DANGEROUS SITUATION, ESPECIALLY FOR PEOPLE WITH SHORT LEGS, AS ONE CAN NO LONGER REACH THE GAS PEDAL OR BRAKE. SLIGHTLY "WIGGLING" THE KEY OR IGNITION SWITCH WILL USUALLY GET THE SEAT TO MOVE BACK TO THE PRESET DRIVING POSITION. WHEN THIS HAPPENS, THE INTERIOR LIGHTS ALSO GO ON, AND TURN OFF WHEN THE SEAT MOVES BACK INTO POSITION. THIS SEEMS TO HAPPEN AT ALL DIFFERENT SPEEDS, AND IT SEEMS MOST EVENTS HAPPEN AFTER THE CAR HITS A BUMP, BUT NOT ALWAYS. THERE HAVE BEEN TIMES WHEN IT JUST SEEMS TO HAPPEN WITHOUT ANYTHING TO SET IT OFF. IT ALSO CAN HAPPEN WHEN THE VEHICLE IS FIRST STARTED UP, OR JUST AS YOU START TO SHUT THE VEHICLE OFF. IT IS ABSOLUTELY RIDICULOUS THAT REPAIR OF THIS CONDITION IS NOT A RECALL ITEM. THE DATE SHOWN FOR WHEN IT HAPPENED IS THE LATEST DATE - I HAVE NOT DRIVEN THE VEHICLE SINCE THEN - BUT IT HAS BEEN OCCURRING FOR AT LEAST THE LAST 10 MONTHS.

TAKATA RECALL WAS RECEIVED FROM FORD MOTOR COMPANY IN JULY 2016. CALLED LAST WEEK REGARDING PARTS FOR REPAIR AND THEY HAVE NO IDEA WHEN THIS WILL BE AVAILABLE. I FEEL THIS IS VERY UNSATISFACTORY CONSIDERING THE AGE OF THE CAR AND THE POSSIBLE DEVASTING NATURE OF INJURIES IF THE AIRBAGS WOULD EXPLODE AND THE FACT THATTAKATA HAS FILED FOR BANCRUPTCY. WILL THEY EVER GET FIXED OR WILL FORD COMPENSATE US?