MERCURY Complaints

I BOUGHT THIS CAR ABOUT TWO MONTHS AGO DROVE IT TO ROME GA.FROM CENTRE AL ON WAY BACK THE TIRES ON BACK WAS EAT DOWN TO WIRE BELTS

AT 71,000 MILES VEHICLE DEVELOPED FAILURE OF ELECTRONIC THROTTLE BODY. THIS LEAD TO CAR ENTERING "LIMP HOME" MODE. OCCURRED IN BUSY TRAFFIC EXPOSING PASSENGERS TO POTENTIAL RISK - NO INJURY OCCURRED. FORD HAS ACKNOWLEDGED ETB DEFECTS IN 2010 MILAN VIA THEIR CUSTOMER SATISFACTION PROGRAM 13NO3. HOWEVER THIS PROGRAM DOES NOT APPLY TO HYBRIDS. EVENT BEING REPORTED TO LEND CREDENCE TO POTENTIAL THAT ISSUE ALSO EXTENDS TO HYBRID MODEL(S).

ABS LIGHT AND REGEN BRAKES DISABLED LIGHT HAVE BEEN COMING ON WHILE DRIVING. WHILE THESE LIGHTS ARE ON, BRAKES ARE SQUISHY AND IS HARDER TO STOP CAR. THIS IS HAPPENING MORE FREQUENTLY AND AT VARYING SPEEDS. LIGHTS MAY COME ON WHEN THE CAR IS FIRST STARTED OR WHILE DRIVING AT VARYING SPEEDS.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BRONDES FORD DEALER WAS CONTACTED AT 1-877-826-9025 AND STATED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/07/17*LJ *CN

INVESTIGATION PE16017 EXTENDED BRAKING DISTANCE. I WAS TRAVELING ON A BUSY FOUR LANE ROAD FOLLOWING A SUV. A TRAFFIC LIGHT WAS COMING UP AND WHAT SHOULD HAVE BEEN MORE THAN PLENTY OF BRAKING ROOM WAS NOT. WHEN I APPLIED MY BRAKES THEY FELT SOFT WHEN I KNEW I WASN'T STOPPING I YANKED INTO THE OTHER LANE CUTTING OFF ANOTHER CAR GOING THE SAME DIRECTION. MY BRAKES FINALLY STOPPED MY CAR JUST SHORT OF GOING INTO THE INTERSECTION INTO ONCOMING TRAFFIC. I AVOIDED NOT HITTING THE SUV BECAUSE OF MY QUICK THINKING AND REFLEXES; HOWEVER, I WAS FEET FROM A POSSIBLE LIFE THREATENING ACCIDENT.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING ABOUT 45 MPH ON A CITY STREET, WHEN THE CAR JUST SHUT DOWN. I TRIED TO GIVE IT GAS, NOTHING HAPPENED. STEERING WHEEL LOCKED UP. I STILL HAD POWER TO THE RADIO AND LIGHTS BUT THE CAR WENT LIMP. I WAS BARLEY ABLE TO TURN IT INTO A PARKING LOT FOR SAFETY BECAUSE THE STEERING WHEEL LOCKED UP. I TURNED OFF THE CAR WAITED A FEW MINUTES AND STARTED IT BACK UP WITH NO PROBLEMS. I AM LUCKY I WASN'T IN TRAFFIC, BECAUSE THIS WOULD HAVE CAUSED AN ACCIDENT, IT WENT FROM 45 MPH TO NOTHING IN SECONDS.

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHARES THE SAME INNER SHEET METAL AS THE FORD ESCAPE AND THERE HAVE BEEN MANY COMPLAINTS OF THIS HAPPENING TO ESCAPES. MY VEHICLE WAS STUDIED AT A FORD INVESTIGATION ABOUT 4 YEARS AGO FOR THIS PROBLEM. I WAS TOLD THEY WERE WORKING ON A SOLUTION AND NOTHING EVER HAPPENED. THE EMPLOYEE TOLD ME THAT THE UNDERCOATING THEY USED OF THESE YEARS OF ESCAPE/MARINERS WAS FAULTY AND BROKE DOWN PREMATURELY CAUSING THE INNER FENDER EXPOSED TO THE ELEMENTS. THIS IS ALSO HAPPENING ON THE DRIVER'S SIDE WHERE THE UNDERCOATING IS START TO BREAK DOWN. THIS IS NOT A CASE OF MISUSE BY THE OWNER BUT AN ACTUAL DESIGN FLAW AND A BIG SAFETY ISSUE AS THIS COULD CAUSE A LOT OF HARM. LUCKILY I HEARD THE LOUD KNOCKING FROM THE REAR END AND STOPPED DRIVING IT.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE VEHICLE TO FAIL THE STATE INSPECTION. THE VEHICLE WAS TAKEN TO ALLEN TIRE INCORPORATED (4110 WEST HUNDERE ROAD CHESTER, A 23131 PHONE (804-748-6471) WHERE A FAILURE CODE WAS LOCATED AT THE SEAT BELT PRETENSIONER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NOT A RECALL FOR THE FAILURE AND THE VEHICLE WARRANTY HAD EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000....UPDATED 08/31/17 *BF *CN

THE LIGHT FOR THE AIR BAG BLINKS AND WILL NOT STOP AS LONG AS THE SWITCH IS ON, THE MANUALIN THE CAR IS NO HELP OR IF IT HAS A FIX BUT SAYS IT IS DANGEROUS IN CASE OF AN ACCIDENT IT MAY NOT WORK.