MERCURY Complaints

WHEN I PULLED OUT INTO TRAFFIC ON MY WAY TO MEIJER THE VEHICLE BEGAN TO STALL LIKE IT WAS IN NEUTRAL. I WAS ABLE TO DRIVE IT TO A STOP LIGHT WHERE I PUT IT INTO PARK. WHEN I TOOK OFF FROM THE TRAFFIC LIGHT EVERYTHING WAS OK, WENT TO MEIJER AND TURNED THE VEHICLE OFF. WENT SHOPPING & WHEN I STARTED THE VEHICLE AGAIN EVEYTHING SEEMED NORMAL. WITHIN A MILE OF LEAVING MEIJER THE VEHICLE BEGAN THE SAME SYMPTOMS "ACTING LIKE IT WAS GOING TO STALL." WHEN I TRIED TO INCREASE THE SPEED TO GET THE VEHICLE HOME IT WOULD NOT GO OVER 15 MPH. IT WAS LIKE IT WAS CONFUSED ABOUT WHAT GEAR IT WAS IN. I PUT THE VEHICLE IN REVERSE TO PULL INTO A PARKING SPACE AND THE VEHICLE DID NOTHING. I TURNED IT OFF AND RESTARTED IT THEN PUT IT IN DRIVE AND PULLED INTO A PARKING SPACE.

TAMARA RECALL. ON 5/26/15 THE MAN I BOUGHT MY 04 MERCURY MONTEREY VAN 4.2L HAD PROBLEMS WITH IT SURGING WHEN STOPPING OR BARELY MOVING. FOUND BAD TRANS,HAD IT REBUILT, FOUND MOTOR MOUNT, TRANS RANGE SENSOR BAD ALSO TORQUE CONVERTER AND OVER HAUL KIT,3 SHIFT SOL AND REVERSE BOOST VALVE. 6 MONTHS LATER I BOUGHT IT.ON DEC7,2016 MY VAN DIDN'T SEEM RIGHT TO ME I COULD TELL IT HAD A SKIP AND SEEMED SLUGESHED WHEN IT WOULD SHIFT. MY CHECK ENGINE,AND TRANSAXLE LIGHT CAME ON AS LONG AS I KEEP IT IN 1,3OR DRIVE IT DON'T COME ON OR BLINK SO I LOOKED IN THE OWNERS GUIDE TO SEE IF I COULD FIND SOMETHING. SEEN WHERE IT HAS TO DO WITH THE TRANSMISSION, TRANSAXLE, AND ALOT MORE. SO I GOT ON THE FORDS WEBSITE SEEN A LIST OF RECALLS SO I PUT MY VIN# IN AND SURE ENOUGH THERE I WAS.I HAVE ALMOST GOT HIT WHEN I WAS TRYING TO GET BACK HOME. IF MY VAN HAD COMPLETELY WENT OUT AND STARTED DO ALL OF THAT WHEN I WAS GETTING ON OR OFF THE HIGHWAY OR INTERSTATE,ON A TRAIN TRACK IT COULD OF BEEN BAD IT. IT COULD OF KILLED US.AND IT SEEMS LIKE WHAT IS GOING ON NOW SO I WILL SAY TRANSAXLE, POWER TRAIN, TOQUE CONVERTER AND OVER HAUL KIT,3SHIFT SOL, AND BOOST VALVE IF I WAS A GUESSING ALL I KNOW IS I WANT MY VAN AGAIN BACK RUNNING RIGHT AGAIN. RT

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE DRIFTED FROM ONE LANE TO ANOTHER. THE CONTACT WAS UNABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

THROTTLE BODY FAILURE__ ENGINE GOES TO DEAD IDLE AT HIGHWAY SPEEDS, LEAVING THE DRIVER AND PASSENGERS HELPLESS TO EXIT ONTO THE BREAKDOWN LANE OR SHOULDER IF YOU ARE NOT IN THE RIGHT HAND LANE WHEN IT HAPPENS, IE IF YOU ARE ON A 70 MPH INTERSTATE IN THE CENTER LANE WITH VEHICLES PASSING YOU ON BOTH SIDES WHILE YOU ARE HELPLESSLY COASTING TO A STOP UNABLE TO REMOVE YOURSELF FROM THE CENTER LANE, YOU WOULD BE SUBJECT TO CAUSE A CHAIN REACTION ACCIDENT. FORD REFUSED TO FIX THIS VEHICLE AT THEIR EXPENSE, AND WANTED TO CHARGE ME $189 DOLLAR FEE TO ANALYSE THE PROBLEM, WHEN THEY ALREADY KNEW WHAT WAS WRONG,(ACCORDING TO THE TECH PERSON I SPOKE WITH WHO SAID THEY HAVE REPLACED HUNDREDS OF THESE DEFECTIVE PARTS) THE PART COST $543 DOLLARS NOT INCLUDING LABOR ON A VEHICLE WITH 71 THOUSAND MILES ON IT. THIS IS AN EXTREMELY DANGEROUS SITUATION AND SHOULD BE RECALLED ASAP

WHILE EXITING HIGHWAY LOST TRANSMISSION. TAKEN TO DEALERSHIP FOR REPAIR. REPAIR ATTEMPT DID NOT SOLVE PROBLEM. WAS TOLD IT WAS TORQUE CONVERTER.

ON 02-09-2017 I WAS ON MY WAY HOME FROM WORK AND WHEN I WAS SLOWING DOWN TO STOP AT A RED LIGHT TO TURN RIGHT ON A TWO LANE RURAL HIGHWAY THAT HAS THE MAX SPEED OF 55 IS WHEN THE BRAKE PEDAL STARTED TO FEEL LIKE IT WAS PULSATING AND SPONGY AND THEN IT WENT TO THE FLOOR AND I HAD TO PUSH THE PEDAL HARDER TO KEEP IT FROM GOING INTO THE INTERSECTION. I TRIED PUMPING IT TO SEE IF IT WOULD BRING THE PEDAL BAKE UP BUT IT NEVER DID. AND THE BRAKE PEDAL STAYED THAT WAY UNTIL I GOT IT HOME. THERE ARE NO LEAKS OF ANY KIND FROM THE BRAKE SYSTEM AND I WAS TOLD AT THE DEALERSHIP THAT IT SOUNDED LIKE IT WAS THE HYDRAULIC CONTROL UNIT BECAUSE THEY HAVE HAD PEOPLE COME IN BEFORE WITH THE SAME PROBLEM.

AFTER A SHORT 30 MINUTE VISIT TO OUR VET, MY WIFE STARTED THE VEHICLE AND HAD NO POWER STEERING AT ALL. RESTART OF THE VEHICLE DID NOT RESOLVE THE ISSUE, SO SHE CAREFULLY DROVE THE VEHICLE HOME 10 MILES. LUCKILY IT FAILED WHILE THE VEHICLE WAS NOT IN MOTION. DEALER DIAGNOSIS INDICATED A B3377 FAULT CODE (EPS MOTOR MALFUNCTION), AND TOLD ME THE STEERING RACK NEEDED REPLACEMENT ($2200).

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING AND A POTHOLE IS STRUCK, BRAKES GO OUT COMPLETELY FOR A FEW SECONDS. AS A WHOLE, THE BRAKES NOW OPERATE AT ONLY APPROX. 25% EFFECTIVENESS. THE ISSUE WAS CONFIRMED TO BE RELATED TO THE HYDRAULIC CONTROL UNIT (HCU) BY ALLSTATE INSURANCE CO., WOLTZ AND WIND FORD (LOCAL DEALER), AND APEX AUTOBODY (LOCAL AUTOBODY).

I HAVE BEEN TO THE FORD DEALER IN OCALA FL YESTERDAY @ THEY WOULD NOT TALK TO ME @ THIS MATTER NEEDS FIXED WHAT GIVES THE FORD MOTOR COMPANY WAYS TO PUSH ME AWAY AS THEY DON'T CARE I'M UPSET ABOUT THE RECALL MATTER WITH MY VEHICLE I JUST WANT TO KNOW I'M DRIVING A SAFE CAR TODAY SO NOW I WANT U ALL TO GIVE ME SOME ANSWERS TO ALL OF THIS@NOW