MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 MERCURY MILAN
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING 45 MPH, THE VEHICLE SHOOK, JERKED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MILAN
    - RICE LAKE, WI

    WELL WE WERE DRIVING THROUGH THE APPALACHIAN MOUNTAINS ON THE HIGHWAY, WE WENT TO PASS A CAR THAT WAS SLOW. WE STEPPED ON THE ACCELERATOR AND IT TRIED TO SHIFT INTO OVERDRIVE (BECAUSE EVERYONE IF FLYING THROUGH THERE). BUT, AS THAT HAPPENED THE TRANSMISSION SLIPPED AND SENT THE RPMS TO A REALLY SCARY AREA WHERE WE THOUGHT IT WAS GOING TO BLOW UP. LUCKILY, THEY CAME BACK DOWN BUT AS WE WOULD DRIVE UNTIL IT STOPPED. A COUPLE MONTHS LATER WE FIGURED OUT IF WHEN THAT HAPPENED IF WE PULLED OVER TURNED THE CAR OFF LET IT SIT FOR A MINUTE THEN TURN IT BACK ON AND IT WOULD WORK FINE FOR A WHILE THEN. SO, TO ME IT ALMOST SEEMS LIKE ITS A COMPUTER ISSUE BUT ITS NOT BECAUSE WE WENT TO AN AS-E CERTIFIED SHOP AND HAD THE COMPUTERS FLASHED THEN REPROGRAMMED AND IT STILL DOES IT WHILE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2006 MERCURY GRAND MARQUIS
    - SEAFORD, DE

    AIR BAG LIGHT STARTED BLINKING, SAME SEQUENCE REPEATED FIVE TIMES AFTER WARDS IT STAYED ON. AFTER A MINUTE OR SO A WARNING BEEP SOUNDED. THE BEEPS WERE IN A SEQUENCE OF 5 BEEPS WHICH REPEATED FIVE TIMES THEN REPEATED AGAIN EVERY HALF HOUR WHILE DRIVING.. MECHANIC REPLACED THE WHOLE DRIVERS SIDE SEAT BELT ASSEMBLY - $800.00. A YEAR LATER - SAME PROBLEM. FORD SHOULD HAVE A RECALL FOR THIS PROBLEM. I REFUSE TO PAY ANOTHER $800. I TOOK OUT THE FUSE THAT SOUNDED THE BEEP ALARM AS IT WAS DRIVING ME CRAZY. *TR

    Source: NHTSA WEB SITE
  • 1995 MERCURY GRAND MARQUIS
    - KIRKLAND, WA

    MERGING ONTO HIGHWAY SUDDEN LOSS OF CONTROL /STEERING AIRBAGS DEPLOYED CAUSING INJURIES INCLUDING CHEMICAL BURNS

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - HANOVERTON, OH

    AS I WAS DRIVING 55 MPH ON A US ROUTE (NO OVERPASSES IN THE AREA), I HEARD WHAT SOUNDED LIKE A GUN SHOT AND THEN THE GLASS OF MY SUNROOF SHATTERING. THE INTERIOR SHADE WAS CLOSED SO I COULD NOT SEE THE DAMAGE IMMEDIATELY. WHEN I PULLED OFF THE ROAD THERE WAS A LARGE HOLE IN THE CENTER OF THE SUNROOF GLASS AND THE GLASS WAS RAISED UPWARDS AS THOUGH IT HAD BEEN IMPACTED FROM AN OBJECT THROWN FROM INSIDE THE VEHICLE. THERE WAS NO EVIDENCE OF ANY OBJECT THAT MIGHT HAVE IMPACTED IT FROM THE OUTSIDE. *TR

    Source: NHTSA WEB SITE
  • 2006 MERCURY GRAND MARQUIS
    - ANNISTON, AL

    WHILE DRIVING THE AIR BAG WARNING LIGHT CAME ON. MECHANIC DETERMINED THAT THE PASSENGER SEAT BELT PRETENSIONER WAS BAD. REPLACED PRETENSIONER AT 68527 MILES ON THE ODOMETER. FIXED PROBLEM. AT 68669 MILES THE AIR BAG WARNING LIGHT AGAIN CAME ON. MECHANIC NOW SAYS THE DRIVER SIDE PRETENSIONER IS BAD. THIS AUTOMOBILE HAS NEVER BEEN IN AN ACCIDENT. FIRST INCIDENT 9/16/16. SECOND INCIDENT 10/27/16. *TR

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - CANAL WINCHESTER, OH

    TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ALSO, WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MARINER
    - GREGORY, MI

    INTERMITTENTLY LOOSING POWER, INTERMITTENT WRENCH LIGHT. POWER LOSS HAPPENS WHEN GOING UP HILL FROM A STOP OR EVEN WHEN AT A RATE OF SPEED ON THE FREEWAY. GOES COMPLETELY LIMP, BUT DOES NOT SHUT OFF. ALMOST REAR ENDED BY A SEMI YESTERDAY MORNING. THE WRENCH LIGHT GOES OFF AND STAYS OFF FOR A BIT ONCE YOU SHUT THE CAR OFF, MAKING DIAGNOSES VERY HARD. WHAT ONCE WAS SO INTERMITTENT IT WAS THOUGHT TO BE A FLUKE, IS HAPPENING WITH MORE REGULARITY. AND I SEE OTHER COMPLAINTS BUT NO RECALL FOR THIS ISSUE, SO I KNOW I AM NOT THE ONLY ONE HAVING THIS EXTREMELY DANGEROUS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2011 MERCURY MARINER
    - PITTSBURGH, PA

    I WAS DRIVING ABOUT 60 MILES AN HOUR ON AN EXPRESSWAY WHEN THE THROTTLE CONTROL/POWERTRAIN INDICATOR LIGHT CAME ON AND I COULD NO LONGER ACCELERATE THE VEHICLE. AS I PULLED OVER TO STOP, THE VEHICLE LURCHED FORWARD MULTIPLE TIMES BEFORE I WAS ABLE TO SHUT THE ENGINE OFF. *TR

    Source: NHTSA WEB SITE
  • 2009 MERCURY MARINER HYBRID
    - OVIEDO, FL

    THE ABS SYSTEM TURN OFF, TOOK TO SHOP THEY COULD NOT FINE TROUBLE IT HAD RESET. TODAY SAME THING ABS TURN OFF. WILL TAKE IT IN IF IT DOES NOT RESET. BOTH TIMES THAT IT TURN OFF CAR WAS PARKED AND I WAS JUST STARTING IT TO LEAVE..*I WOULD SEE A WARNING THAT SAYS 'REGEN BRAKE FAILURE.' *THE ABS JUST WENT OUT ONE DAY WHILE COMING HOME FROM THE STORE, AND WOULD RESET WHEN THE CAR SAT FOR A WHILE. AND SYRE WAS NOT FUN TO DRIVE, BUT UNLESS IT STAYED OFF THERE WAS NOT MUCH THEY COULD DO AT FORD TO FINE OUT WHAT WAS GOING ON. IT WENT OFF AND STAYED OFF AND THEN FORD FIXED IT, REPLACED THE ABS MODULE IT HAS BEEN O.K. SINCE THEN. I DID NOT LIKE THE PRICE OF THE REPAIR AT $1933.03. I DO NOT THINK A WOMEN WOULD BE ABLE TO STOP HER CAR IF THIS HAPPEN TO HER WHILE DRIVING YOU NEED TOO MUCH PUSH ON THE BRAKE TO STOP EVEN WHEN GOING SLOW, AND IF GOING THE SPEED POSTED TWO FEET MAYBE*SMCH

    Source: NHTSA WEB SITE