MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MERCURY MILAN
    - DUBLIN, VA

    "TAKATA RECALL" I HAVE RECIEVED THE RECALL IN JULY OF THIS YEAR BUT STILL HAVENT RECIEVED NOTICE TO FIX WITH NEW PART. WOULD LIKE TO GET FIXED ASAP HOPING I DONT HAVE A ACCIDENT BEFORE IT GETS FIXED

    Source: NHTSA WEB SITE
  • 2006 MERCURY MILAN
    - JEFFERSON, IA

    THROTTLE DEFECT -LOSS OF POWER/ACCELERATION - AND - TAKATA AIRBAG RECALL. VEHICLE HAD NOT BEEN DRIVEN MORE THAN 1-2 MILES, AND HAS BEEN PARKED SINCE MAY DUE TO PREVIOUS AIRBAG WARNING AND SUBSEQUENT RECALL. UPON STARTING THE VEHICLE ON 10/23/16 TO MOVE IT TO WASH IT, THE VEHICLE EXHIBITED EXTREMELY LIMITED ACCELERATION AND LOSS OF POWER REGARDING ACCELERATION, & THEN SUDDEN ACCELERATION. CAR WAS PARKED ALONG THE CURB, AND WHEN STARTED, THE ORANGE WRENCH LIGHT CAME ON. UPON ATTEMPTING TO DRIVE IT, THE VEHICLE EXPERIENCED EXTREMELY LIMITED POWER/ACCELERATION. IT TOOK A CONSIDERABLE DISTANCE TO REACH 30 MPH. UPON REACHING THIS SPEED ON THE HIGHWAY, THE VEHICLE ACCELERATED VERY RAPIDLY. RETURNED VEHICLE HOME AND PARKED IT IMMEDIATELY. ADDITIONALLY, WE RECEIVED THE TAKATA AIRBAG RECALL LETTER NEARLY 5 MONTHS AGO, AND THERE ARE STILL NO PARTS AVAILABLE. VEHICLE HAS LESS THAN 91, 000 MILES.

    Source: NHTSA WEB SITE
  • 2008 MERCURY MOUNTAINEER
    - FORNEY, TX

    TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SEAT AUTOMATICALLY RETRACTED BACKWARDS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON ITS OWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY SABLE
    - ADA, OK

    YES I HAVE A USED CAR AND THE DASH FROM THE HEAT HAS ROSE OFF OR HAS BUCKELED UP AND I HAVE CONTACTED THE COMPANY WELL APPARENTLY IT IS OBSOLETE AND IT IS HARD TO COME BY SO I CANT DRIVE WITHOUT A DASH AND I CANT GET ONE EITHER

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - MOUNDSVILLE, WV

    WHEN INTERING TO TUNNEL MY CAR SUDDENLY SPEED UP IT FELT LIKE I HAD THE GAS PEDLE DOWN TO THE FLOOR. EVEN WHILE HOLDING THE BRAKE ALL THE WAY DOWN, THIS DID NOT SLOW THE CAR DOWN MUCH. THERE WERE NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ON THEN OR NOW

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - CANDLER, NC

    TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - FORT MORGAN, CO

    SAFETY RECALL RECEIVED JANUARY 2016. DEFECTIVE LIGHTING MODULE. MY HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. FORD MOTOR COMPANY INFORMS MY FORD DEALER THERE ARE NO PARTS AVAILABLE. THE SAME HAS HAPPENED TO MY SON'S 2005 CROWN VICTORIA WHO ALSO RECEIVED SAFETY RECALL IN JANUARY 2016 AND HIS FORD DEALER WAS TOLD SAME THING. *TR

    Source: NHTSA WEB SITE
  • 2011 MERCURY MILAN
    - WESTLAND, MI

    TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE "POWER STEERING ASSIST LOST" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MERCURY MONTEREY
    - ROUND LAKE BEACH, IL

    WAS DRIVING DOWN MAIN STREET IN MONROE WIS WHEN CAR JUST WENT IN TO NEUTRAL AND WE JUST COST. LUCKILY HAD ENOUGH SPEED TO GET IN A PARKING LOT. LEFT 2 86 YEAR OLDS AND 1 92 YEAR OLD SITTING IN THE VAN AT 10:30 AT NIGHT LUCKILY A RELATIVE COULD GET US. TOWED VAN TO DEALER WAS TOLD TORQUE CONVERTER HAD STRIPPED THE OUT PUT SHAFT SPLINES THAT THIS WAS A RECALL ON THE YEAR BEFORE. *TR

    Source: NHTSA WEB SITE
  • 1999 MERCURY GRAND MARQUIS
    - LOS ANGELES, CA

    AT NIGHT WHILE DRIVING HEADLIGHTS AND DASHBOARD LIGHTS WENT OUT ON FREEWAY AND COULD NOT BE TURNED ON AGAIN. HAS HAPPENED ON TWO OCCASIONS AND VEHICLE CANNOT BE DRIVEN AND UNSAFE. *TR

    Source: NHTSA WEB SITE