MERCURY Complaints

started losing power ,did not want to go pas 30 miles per hr ,then it ramed up and came to a stop with no acceleration ,i shut it off then start it again and was able to get home at a low rate of speed while continuing to have these problems, another day while far away from home the engine rammed up again minimizing my speed as the transmission was slipping and not go fast then my O/D over drive went on flashing a light ,while the engine kept steady at 20-30 miles per hour while accelerating increasing no speed ,now my SUV will not run wright, it will kick into gear at times constantly and cause problems driving safely ,this is a common problem I'm hearing and reading in the internet with the ford/ mercury mountaineer the manufactory does not want to accept responsibility with this problem ..... this is clear a RECALL ISSUE that needs to be addressed before someone gets killed on the highway by getting rammed by a semi-truck which it almost happened to me !!!! a multi-million dollar law suit is in order if they do not acknowledge and fix this problem

The contact owns a 2006 Mercury Milan. The contact stated while his 16-year-old daughter was driving in traffic and was making a complete stop while she was depressing on the brake pedal, the vehicle failed to stop. The contact stated that his daughter desperately depressed on the brake pedal and felt the brake pedal travel the floorboard but failed to respond causing her to strike the hitch of the vehicle in front of her causing front damage to the vehicle. No major injuries were reported and no police report was filed. The vehicle was towed to the dealer and the contact explained to the dealer that the vehicle experienced the same failure as recall NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic), the dealer stated that the VIN was not included in the recall and that there was no failure with the brakes. The manufacturer was not notified of the failure. The failure was approximate 150.000.

For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. You See that Is The Matter of Fact- If My Headlights Failed; I Would Not See The Turn Possibly A Fatal Fact.

In March 2021 I received important safety recall from Ford advising me that the Airbag inflator might explode in the event of a crash and may cause injury or death to the driver or passengers. My daughter still drives this car, why have they not followed up and replaced this part?

?yrs.ago While backing out of parking space at Calaveras Lumber, after shifting into reverse, & removing my foot from the brake; the engine appeared to receive a huge burst of fuel which shot me backward like a rocket slamming my vehicle into and wedging it under the frame of a pickup truck parked in the same lot. I am glad I was parked and had my foot on the brake prior to this unit or system malfunction otherwise the injuries could easily have been fatal on the highway. I think this defect may be a contributing factor to the car dying recently while on my way to a Wedding Reception in Roseville, which left me stranded after dark for 41/2hrs and 71/2hrs. 2days later. I have not been able to start vehicle since and mechanics unable to diagnose why the engine is fuel starved when system parts tested appear to be in good working order. Something seems to be shutting off power or preventing power to the fuel pump and it is not the inertia switch, relays, fuses etc.. Components have been previously inspected by numerous others including dealer. No Recognizable Alert/Warning Prior to Incidents!

Oct 2019 I went to My dealer to have a tire pressure sensor replaced due to a warning message. The sensor was replaced but the warning message remained. The mechanic did further checking and said I needed a smart junction box which can affect many things such as lights turn signals heat seat belts etc. Ford said they could not repair my car because they could not get this part. I recently inquired if it was available and there is still no ETA for this part. I had to pay them up front even though none are available. Is there a way that you can get this part expedited at Ford or issue a recall as it affects warnings and safety components. This part has to be programmed by the dealer so I do not think a salvage yard part is feasible not really sure.

Passenger seat belt pre-tensioner has malfunctioned. Air bag check light flashing code 34. My mechanic informs me the entire SRS will not function in a crash. He was informed by Ford that a replacement part is no longer available. The vehicle mileage is around 43,000. No rust and no collision damage. With the numerous complaints about this same problem why hasn't a safety recall be issued? Why hasn't Ford been required to stock replacement parts for a longer time?

My power steering assist is not functioning this is part of a current recall that apparently my car is not included in even though it was a recall for mercury mariners 06-10 and I drive an 09.

I received a recall notice in March 2021 that the driver airbag needs replacement, but the part is not yet available. It still is not available! I consider this dangerous and should be fixed.

I received a recall notice in March 2021 that the driver airbag needs replacement, but the part is not yet available. It still is not available! I consider this dangerous and should be fixed.