MERCURY Complaints

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. WHILE DRIVING AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED INJURIES TO THE HEAD, SHOULDER, AND CHEST. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE SECURITY LIGHT RANDOMLY FLASHED AND THE ALARM RANDOMLY SOUNDED WITHIN LESS THAN THAN TWO DAYS OF OWNING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT OR RIGHT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED INTERMITTENLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

WHILE THE VEHICLE IS IN MOTION, THE POWER DRIVERS SEAT MOVES SPONTANEOUSLY WHILE DRIVING WITH NO WARNING BACK INTO THE ENTRY/EXIT POSITION MAKING IT DIFFICULT TO REACH THE BRAKE/ACCELERATOR PEDALS.

WHEN DRIVING THE VEHICLE AT ANY SPEED THE SEAT MOVES ALL THE WAY BACK AND THE INTERIOR LIGHTS COME ON. THIS ALSO HAPPENS WHEN YOU BRAKE OR GO OVER A BUMP. THIS IS VERY DANGEROUS TO SOMEONE OF MY SIZE BECAUSE WHEN THE SEAT GOES ALL THE WAY BACK I CAN NO LONGER TOUCH THE PEDALS. THIS IS HAPPENING VERY OFTEN AND I HAVE GOOGLED IT AND I CAN SEE THAT A LOT OF OTHER PEOPLE WHO OWN THIS YEAR MAKE AND MODEL ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLE. I HAVE TAKEN IT TO SEVERAL MECHANICS AND FORD DEALERS AND NOBODY SEEMS TO BE ABLE TO FIGURE OUT WHAT IS WRONG WITH IT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLES LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE TO ACCELERATE OVER 15 MPH AND THE SERVICE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED TWICE THAT THE THROTTLE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 1995 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DECELERATING FROM DRIVING AT 70 MPH, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 95V063000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 77,000.

THE RETRACING RIGHT STEP BOARD WILL NOT RETURN TO CLOSED POSITION ON THE PASSENGER SIDE.

I WAS ON MY WAY HOME FROM WORK(APPROX 12 MILES) AND DECIDED I'D TRY OUT THE CRUISE CONTROL IN MY NEWLY ACQUIRED 2000 MOUNTAINEER 302 AWD. THE FIRST PART OF THE COMMUTE IS WHAT I WOULD CONSIDER HARMLESS AND A VERY SAFE STRETCH TO TEST OUT THIS FEATURE SO I PRESS THE CRUISE BUTTON TO SET MY SPEED AT THE POSTED SPEED LIMIT OF 55MPH. ALL WAS WELL UNTIL I APPROACHED A SHARP HAIR PIN CURVE ABOUT 4 MILES INTO THE TRIP. I GENTLY STARTED TO APPLY THE BRAKE TO CANCEL THE CRUISE BUT THE VEHICLE DIDN'T RESPOND TO MY ATTEMPT. IN A STATE OF PANIC, I FIRMLY APPLY THE BRAKE TO REDUCE SPEED AND WAS ONLY ABLE TO DROP APPROXIMATELY 6-7 MPH. STILL WELL ABOVE THE ADVISED LIMIT FOR THAT PARTICULAR CURVE. AFTER MAKING IT THOUGH THE CURVE, THE MOUNTAINEER TRANSMISSION DOWN SHIFTED AND I WAS OFF TO THE RACES. I PANICKED AND IN DOING SO, FAILED TO PROCESS AND THINK CLEARLY. MY INSTINCT WAS TO KEEP POUNDING ON THE BRAKES IN HOPE THAT THE CRUISE CABLE WITH BREAK OR POP FREE. AT 70MPH MY BRAKES WERE USELESS. IT ACCELERATED JUST PAST 80MPH AND FINALLY RIGHT BEFORE MY TURN OFF ONTO THE ROAD THAT I LIVE, MY HEAD CLEARED AND I TURNED THE IGNITION KEY TO THE OFF POSITION AND WAS ABLE TO COAST INTO MY NEIGHBORHOOD. AS I EXITED THE VEHICLE, EVERY OUNCE OF COOLANT WAS BEING SHOT OUT OF THE RADIATOR AND ALL FOUR BRAKE ROTORS WERE GLOWING CHERRY RED. I WAS SCARED THE THING WAS GOING TO CATCH FIRE. LIKE INCIDENT REPORT PRIOR TO MINE, MY CRUISE CABLE RETAINER HAD MALFUNCTIONED AND WAS NO LONGER ANCHORED TO ITS USUAL POSITION. FORD HAS A MAJOR FLAW IN THE WAY THIS SYSTEM WAS DESIGNED AND NEEDS TO TAKE ACTION SO SOMEONE DOESN'T GET KILLED. HANDS DOWN, THE ABSOLUTE SCARIEST SITUATION I'VE EVER EXPERIENCED.