MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MERCURY MILAN
    - IOWA CITY, IA

    DRIVER'S SIDE BRAKE LIGHT STAYS ILLUMINATED ALL THE TIME WHILE VEHICLE IS ON AND WHILE DRIVING, INSTEAD OF ONLY TURNING ON WHEN BRAKE IS PRESSED DOWN. IN NOVEMBER I NOTICED THE DRIVER'S SIDE BRAKE LIGHT BEGIN TO FLICKER WHILE PARKED. SINCE IT IS A MALFUNCTION WITH THE LED LIGHTS, THE ENTIRE BRAKE LIGHT HOUSING WOULD HAVE TO BE REPLACED, A ROUGHLY $410 REPAIR. FOR AS OFTEN AS I HAVE SEEN OTHER 2011 MERCURY MILAN OWNERS COMPLAIN ABOUT THIS, YOU WOULD THINK THIS WOULD HAVE BEEN RECALLED ALREADY. I HAVE BEEN TOLD THE BRAKE LIGHT CONSTANTLY STAYING ON IS DISTRACTING AND VERY BRIGHT TO OTHER DRIVERS BEHIND ME.

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - CHEVERLY, MD

    MALFUNCTIONING HEADLIGHTS ON VEHICLE. UNEXPECTEDLY WITHOUT WARNING THE HEADLIGHTS FAILED MAKING FOR A DANGEROUS, SCARY DRIVE HOME. MANUALLY HAD TO HOLD DOWN THE HIGHBEAM LEVER TOWARDS ME TO DRIVE THE HOUR AND HALF HOME ON THE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2001 MERCURY GRAND MARQUIS
    - RIDGEWOOD, NY

    1 PASSENGER SEAT BELT NOT FUNCTIONING PROPERLY 2 SPEED CONTROL NOT WORKING 3 PASSENGER SIDE HEADLIGHT NOT WORKING IN LOW BEAM ONLY HIGH BEAM

    Source: NHTSA WEB SITE
  • 2011 MERCURY MILAN
    - MIDDLESEX, NJ

    TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND WHEN THE KEY WAS TURNED OVER, THERE WAS A WARNING INDICATOR FOR THE POWER STEERING. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS AT THE DEALERS FOR LONGER THAN THREE WEEKS AS THE CONTACT WAS WAITING FOR A PERMANENT REPAIR REMEDY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,905. UPDATED 03/18/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/29/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1994 MERCURY GRAND MARQUIS
    - OKLAHOMA CITY, OK

    TL* THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, ALL THE EXTERIOR LIGHTING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT SWITCH ASSEMBLY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY GRAND MARQUIS
    - NAHUNTA, GA

    THE INSTRUMENT PANEL, RADIO, A/C, ETC., ALL INTERIOR LIGHTS FLICKER RANDOMLY. I NOTICE THIS WHEN I AM DRIVING AT NIGHT MOSTLY. IT DOES IT DURING THE DAY, BUT IS NOT AS NOTICEABLE. I HAVE ALREADY CHANGED THE MODULE ONE TIME, AND IT IS DOING IT AGAIN. HAS BEEN OCCURRING FOR TWO YEARS.

    Source: NHTSA WEB SITE
  • 2009 MERCURY SABLE
    - MILWAUKEE, WI

    THE TRUNK DOOR HYDRAULICS FAILED. THIS OCCURRED 1 WEEK AFTER THE CAR WAS A YEAR OLD IN 2010. WHEN OPENING TRUNK IT COMES DOWN ON YOUR HEAD. MANUFACTURER WOULD NOT REPLACE NOR WOULD DEALER THE HYDRAULIC LIFTS ON THE TRUNK.

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - CLEVELAND, OH

    I WAS TRAVELING ON NORTHFIELD ROAD IN BEDFORD HEIGHTS OHIO AND TURNED RIGHT ON TO THE DRIVE WAY THAT LEADS TO WALMART. THE STEERING WHEEL SNAPPED COMPLETELY LOOSE SPINNING AROUND. I LOST CONTROL OF THE STEERING AND THE CAR CRASHED INTO A CURB BEFORE I COULD APPLY THE BRAKES. THIS OCCURRED APPROXIMATELY AN HOUR AFTER I PICKED UP MY CAR FROM LIBERTY FORD DEALERSHIP FOR REPAIRS DONE IN RESPONSE TO RECALL NUMBER 13S08 - STEERING COLUMN SHAFT AND CUSTOMER SATISFACTION PROGRAM NUMBER - 14N01. (LIGHTING CONTROL MODULE).

    Source: NHTSA WEB SITE
  • 2006 MERCURY GRAND MARQUIS
    - KEY LARGO, FL

    A FEW MINUTES AFTER STARTING MY MERC GR MAR 2006 I GET A 5 PINGLING SINGNALS THAT CONTINUES FOR ABOUT 4 MINUTES, THEN STOPS, THE AIRBAG LIGHTS SHOWS ON THE DASHBOARD AFTER TURNING OFF MY CAR AND RESTARTING IT THE SAME PINGLING SOUNDS COMES ON AGAINI HAVE TAKING MY CAR TO THE FORD DEALER AND COULD GET NO REAL HELP, TOLD IT DID NOT EFFECT MY DRIVING THE CAR, BUT WOULD HAVE TO SPEND ALMOST 1,000 FOR A DIAGNOSTIC TEST, WHY ITS NOT MY FAULT, THIS STARED ALREADY LATE 2013,, HAD NOT USED THE CAR FOR 4 MONTHS WHEN THIS OCCURRED, PLEASE HELP, MANUFACTURER HAS TO BE RESPONSIBLE TO CORRECT THIS, VERY ANNOYINGSOUND

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - EASTON, MD

    DRIVING AT NIGHT, HEADLIGHTS TURN OFF SUDDENLY, WILL COME BACK ON IF LIGHTS ARE TURNED OFF AND TURNED BACK ON - HAPPENED 4 TIMES IN A 7 MILE DRIVE. DEALER REPLACED MODULE - LIGHTS STILL TURNING OFF - NO HELP FROM DEALER OR FORD MOTOR.

    Source: NHTSA WEB SITE