MERCURY Complaints

MY 2006 MERCURY MOUNTAINEER WAS LEAKING COOLANT DUE TO A CRACK IN THE RADIATOR. AFTER SEARCHING ONLINE FORUMS, I HAVE LEARNED THAT HAS BEEN A LONG STANDING ISSUE WITH MANY OF THIS VEHICLES OWNERS. UNFORTUNATELY FOR OWNERS, FORD ISSUED A TBS IN 2009 JUST IN TIME FOR MOST OF THE AFFECTED VEHICLES' WARRANTIES TO EXPIRE. SOME OWNERS ARE ON THEIR 3RD OR MORE RADIATOR REPLACEMENT, I AM ONLY ON MY FIRST. I PETITION THAT FORD RECALLS THIS ISSUE BEFORE MYSELF AND OTHERS HAVE TO REPEATEDLY PAY FOR THIS CLEAR DESIGN PROBLEM WITH THEIR HARD OWNED MONEY. THIS PROBLEM ALSO POSES SAFETY RISK TO THE PASSENGERS OPERATING THESE VEHICLES AND TO ANY ANIMALS ATTRACTED TO THE SWEET SMELL OF THE COOLANT FROM AFFECTED VEHICLES WHOSE OWNERS WHO MAY NOT YET KNOW THIS ISSUE OR CANNOT AFFORD TO FIX IT.

SHORTLY AFTER PURCHASING MY MOUNTAINEER THE ELECTRIC RUNNING BOARD ON THE DRIVER SIDE BEGAN TO MAKE A GRINDING SOUND. BOUGHT FROM A DEALER IN WA STATE AND MOVED TO WI STATE WHERE THE DRIVER SIDE STOPPED AND THE PASSENGER SIDE STOPPED EXTENDING/RETRACTING. MOVED TO NJ AND WE HAD PURCHASED THE VEHICLE EXTENDED WARRANTY. BEGAN TO SOUND LIKE A KNOCKING SOUND WITH LITTLE POWER AND HAD TOWED TO DEALER. THERE THEY FOUND ALL 8 SPARK PLUGS FOULED, DRIVER SIDE HAD 3 EXHAUST MANIFOLD BOLTS LOOSE. PASSENGER SIDE HAD SAME 3 LOOSE, BUT ALSO HAD 2 BROKEN OFF IN EXHAUST MANIFOLD PLUS THE MANIFOLD ITSELF HAD A HAIRLINE CRACK. IN THE END, I PAID ALMOST $2,000 TO HAVE DRIVER AND PASSENGER RUNNING BOARD AND MOTORS REPLACED. THE REAR WINDSHIELD WIPER MOTOR HAD GONE BAD AND WAS REPLACED, THE SPARK PLUGS AND ALL MANIFOLD BOLTS (ALONG WITH BROKEN) WERE ALL REMOVED AND REPLACED.

MOUNTAINEER PREMIER AWD WITH JUST OVER 150,000 MILES. WENT TO RAISE REAR (THIRD ROW) ELECTRICAL SEAT ON DRIVER/LEFT SIDE. MAKES A SLIGHT CLICKING SOUND AND WILL RAISE UP ABOUT 1 INCH, THEN JUST STOPS GOING UP WITH SOUNDS STILL HEARD. FURTHER INVESTIGATION SHOWS A MOTOR IN THE CENTER ALONG A GEAR SHAFT WHICH MUST RAISE THE SEAT. THE MOTOR IS WHIRRING LIKE IT IS FUNCTIONING BUT THE SHAFT DOESN'T MOVE. THERE IS NO WAY TO MANUALLY FULLY RAISE THE SEAT.

BOUGHT USED IN WA STATE AND LIVE IN NJ NOW. AFTER PURCHASSE IT RAINED ONE NIGHT AND NEXT MORNING ENTIRE CENTER CONSOLE, OVERHEAD LIGHTS WERE ALL WET INSIDE. UPON FURTHER INVESTIGATION DETERMINED LEAK WAS SUNROOF. NOTIFIED DEALER AND THEY HAD A GLASS SPECIALIST REMOVE THE ENTIRE ASSEMBLY AND THOROUGHLY CLEAN. REPLACED SEAL WITH NEW ONE AND CLAIMED NO MORE LEAKAGE. A FEW DAYS LATER IT RAINED AGAIN (WA WELL KNOWN FOR ALWAYS RAINING) AND AGAIN THE LEAK WAS PRESENT. THE DEALER'S RESPONSE WAS NOW 'PARK YOUR VEHICLE WITH THE FRONT END DOWNHILL. THERE ARE TINY SLOTS THAT DIRECT THE WATER DOWN THE CORNER PILLARS AND APPARENTLY CLOG EASILY. SO PARKING WITH FRONT END DOWNHILL WILL RELIEVE THE WATER BEFORE IT CAN POOL UP TO LEAK.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHEN THE VEHICLE WAS STARTED, THE STEERING ABILITY WAS LOST. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED REPLACEMENT ALONG WITH THE POWER STEERING CONTROL MODULE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE SAME FAILURE ON SEPTEMBER 15, 2015. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,833.

NO ACCIDENT, BUT THE SEAT BELT ON THE DRIVER'S SIDE HAS STARTED "LATCHING" ONLY ON SPORADIC OCCASIONS. IT DOESN'T LATCH MORE TIMES THAN IT DOES LATCH. THE ARE TIMES WHEN YOU HAVE SUCCESSFULLY LATCHED THE SEATBELT, IT WILL COME UNLATCH END WHILE THE CAR IS MOVING. THIS HAS NOW BEEN OCCURRING FOR ABOUT A MONTH.

(ACCIDENTALLY FILLED THIS OUT ALREADY ON THE VEHICLE COMPLAINT PAGE, SORRY) I BROUGHT MY VEHICLE IN FOR ITS 90,000 MILE SERVICE AND THE TECHNICIAN TOLD ME BOTH REAR TIRES HAD CRACKS BETWEEN THE TREAD AND THE SHELL OF THE TIRE. THE NEXT DAY I TOOK THE CAR BACK TO THE INSTALLING TIRE SHOP FOR EVALUATION. IT TURNS OUT ALL FOUR TIRES HAD THE SAME PROBLEM AND WERE REPLACED ON A PRORATED BASIS. THIS COULD HAVE BEEN A DISASTER FOR MY SON OR DAUGHTER AT HIGHWAY SPEEDS! THE TIRES HAD ONLY 20,200 MILES AND WERE 2.67 YEARS OLD. I EXPECTED MORE LIKE 60,000 MILES AND NO DEFECTS. YOKOHAMA AVID TOURING S, 205/60 R 16

MY VEHICLE WAS UNDERGOING ITS 90,000 MILE SERVICE AND THE TECHNICIAN NOTED THAT THE REAR TWO TIRES WERE CRACKED AT THE TREAD-TO-TIRE INTERFACE. THE NEXT DAY, I TOOK THE CAR TO THE TIRE SHOP THAT INSTALLED THE TIRES FOR AN EVALUATION. THEY DETERMINED THAT ALL FOUR TIRES HAD THIS SAFETY CONDITION AND WERE REPLACED ON A PRORATED COST. IT WAS AS IF THE TIRE TREAD COULD BECOME SEPARATED FROM THE SHELL OF THE TIRE AT ANY TIME. THE TIRES ARE YOKOHAMA AVID TOURING S MODEL. HAD ONLY 20,200 MILES ON THEM AND ONLY 2.67 YEARS OLD. THIS COULD HAVE BEEN A DISASTER AT HIGH SPEED FOR MY SON OR DAUGHTER HAD THIS NOT BEEN NOTICED. THE TIRES HAVE NOT BEEN ABUSED AND WERE ROTATED AT 10,000 MILE INTERVALS. I WAS EXPECTING THESE TIRES TO LAST 60,000 MILES.

YESTERDAY WAS A WET, RAINY DAY. I BRAKED COMING TO A STOP LIGHT, BUT HIT A POTHOLE JUST AFTER TOUCHING THE BRAKE. MY BRAKE PEDAL SUDDENLY BECAME "SOFT", MEANING THAT I HAD TO DEPRESS THE PEDAL TO THE FLOOR IN ORDER TO STOP SAFELY. I'VE READ SIMILAR COMPLAINTS FROM OTHER PEOPLE.

BRAKES FAIL FOLLOWING AN ABS EVENT. BRAKE PEDAL BECOMES SOFT AND SINKS TO THE FLOOR. IF BRAKES ARE PUMPED REPEATEDLY THEY CAN BE RETURNED TO NORMAL - BUT THEN FAIL AGAIN UPON A SUBSEQUENT ABS EVENT. TRIED HAVING BRAKE FLUID FLUSHED AND REBLED -TEMPORARY SOLUTION UNTIL NEXT ABS EVENT. THIS FAILURE IS LIFE ENDANGERING - THIS CAR IS UNSAFE. GOOGLE THE WEB THIS CAR AND THE FUSION HAVE REPEATED COMPLAINTS OF THIS TYPE OF FAILURE.