MERCURY Complaints

RIGHT REAR FENDER WELL HAS RUSTED THROUGH AND SHOCK TOWER IS COMING APART. LOUD THUMP EVERY TIME VEHICLE IS DRIVEN AFRAID I COULD LOOSE CONTROL IF SHOCK TOWER RIPS AWAY ANYMORE. WHEN VEHICLE WAS PURCHASED NEW IT AS UNDER COATED.

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG LIGHT ILLUMINATED. *SMD THE DEALER INFORMED THE CONSUMER, THE AIR BAG MODULE NEEDED TO BE REPLACED. *JB

"POWER STEERING ASSIST FAULT" WOULD DISPLAY ON MY LCD SCREEN ON MY CAR. I WOULD NORMALLY TURN IT OFF MY VEHICLE AND TURN IT BACK ON AND IT WILL WORK FINE. NOW, THE WARNING COME OUT EVERYTIME I START MY CAR LEAVING MY UNABLE TO USE IT. I HAVE READ HUNDREDS OF COMPLAINTS ON DIFFERENT WEBSITES. I DON'T KNOW WHAT ELSE WE NEED TO DO TO HAVE FORD ISSUE A RECALL FOR THIS.

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS STOPPED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 218,000. THE VIN WAS NOT AVAILABLE.

APPROXIMATELY 39,000 MILES. NO RUST CAR. RUBBING NOISE AND ALL TIRES WITH HISTORY OF LOSING AIR. WHILE REPLACING ALL TIRES, WHEEL TECH NOTICED RIGHT REAR COIL SPRING WAS FRACTURED AND COMPLETELY WORE OFF INTERIOR TIRE RIDGE. PLACED DOUGHNUT TIRE ON AND ADVISED I TAKE TO MECHANIC TO HAVE ALL SPRINGS FULLY CHECKED. CAR CURRENTLYAT MECHANIC SHOP THIS EVENING. RIGHT REAR COIL SPRING DEFINITELY FRACTURED. SEEMS MANY REPORTS OF SAME NATURE ON THIS MODEL. WHY NO RECALL ON REAR COIL SPRINGS WITH SO MANY COMPLAINTS? RUBBING SOUND FROM BENEATH CAR HAS BEEN NOTED AND TIRES CONSTANTLY NEEDED AIR. OTHER ISSUE(S): 1) IGNITION EXTREMELY HARD TO TURN.2) ACCELERATOR SEEMS TO STICK UPON ATTEMPTING TO DECELERATE BY LETTING UP FOOT PRESSURE. I INHERITED THIS CAR FROM MY DECEASED FATHER. I WAS ALWAYS CONCERNED THAT HE ACCELERATED TOO QUICKLY FROM A STOPPED POSITION. FATHER TOOK DOWN A LARGE CONCRETE PLANTER DUE TO THIS TYPE OF CAR JERKING, YET I THOUGHT IT WAS DUE TO HIS PUTTING TOO MUCH PRESSURE UPON THE ACCELERATOR. NOW THAT I AM DRIVING THE CAR, I NOTE THAT CAR DOES NOT SLOW WHEN I LET UP ON THE ACCELERATOR, LEADING ME TO BELIEVE THAT THE ACCIDENT WAS NOT DUE TO FATHER'S DRIVING. THIS WAS NEVER A PROBLEM WITH HIS FORMER CAR. 3) DRIVER'S DOOR MAKES LOUD CLUNK UPON OPENING AND CLOSING. ARE THESE KNOWN PROBLEMS?

TAKATA RECALL: TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ABILITY, WHICH RANDOMLY PROGRESSED WITHOUT WARNING. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, THE CONTACT HAD TO APPLY FORCE TO PREVENT THE STEERING WHEEL FROM GOING STRAIGHT SEVERAL TIMES. IN ADDITION, THE AIR BAG WARNING LIGHT RANDOMLY FLASHED. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FUEL STRAPS WERE PARTIALLY DETACHED FROM THE VEHICLE.THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL STRAPS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 1/15/16 *CN *CN

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH SHIFTING THE SECOND AND FOURTH GEARS. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SERVO ROUTING COVER AND SERVO RING WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THIS FAILURE, THE STEERING COLUMN WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,834.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

IN OCT 2011, WHILE COMING TO A STOP ON AN UNEVEN SURFACE OF A SHOPPING CENTER, THE ABS KICKED IN, AND BRAKE PEDAL FELL TO THE FLOOR. EVENTUALLY THE CAR CAME TO A STOP, WHEN THE EMERGENCY BRAKE WAS PULLED. WITHIN A MINUTES THE BRAKE PEDAL RESUMED NORMAL FUNCTION. AS A PRECAUTION, AN INDEPENDENT REPAIR SHOP BLED THE BRAKES. 8 MONTHS LATER ABS ENGAGED FOR A HARD BRAKE WHILE TRAVELING 45. THE BRAKE PEDAL FELL TO THE FLOOR BOARD, AND THE CAR DID NOT STOP. (I RAN OVER THE ARMADILLO). THE NEXT DAY, THE PEDAL DID NOT RESUME NORMALLY, SO I TOOK IT TO THE DEALERSHIP. FORD DIAGNOSED A BAD ABS MODULE. HAD A NEW, GENUINE MODULE REPLACED. ABOUT ONE YEAR AFTER THE MODULE WAS REPLACED, RAN OVER RAILROAD TRACKS AND DEPRESSED THE BRAKE GOING LESS THAN 10 MPH AND THE PEDAL FELL TO THE FLOOR, BUT A FEW MINUTES LATER IT RETURNED TO NORMAL. MARCH OF 2015, THE PEDAL FELL TO THE FLOOR WHILE HITTING A POTHOLE AT LESS THAN 10MPH, AND COMING TO A STOP. PEDAL DID NOT RESUME NORMAL PRESSURE. WENT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED A BAD MASTER CYLINDER. AFTER THE PART WAS REPLACED, I DROVE AROUND THE PARKING LOT AND THE PROBLEM WAS NOT FIXED. (WHEN THE CAR IS IN PARK, I COULD SLOWLY PUMP THE BRAKE AND PRESSURE WOULD BUILD, BUT WHILE DRIVING, THE PEDAL WAS STILL SQUISHY.) REPAIR SHOP STATED IT WAS A BAD PART, AND REPLACED ANOTHER MASTER CYLINDER. THE SECOND PART STILL HAS NOT FIXED THE PROBLEM AND MY BRAKES CONTINUE TO BE SQUISHY. BECAUSE OF THIS ISSUE, MY BRAKES AND ROTORS ARE BEING WORN ABNORMALLY, WHICH IS GOING TO CAUSE MORE NEED FOR REPAIR. IT HAS BEEN SUGGESTED BY OTHERS WITH THIS SAME PROBLEM(THERE ARE A LOT!) THAT I BUY A NEW CAR BECAUSE THIS ONE IS UNSAFE. UNTIL I CAN AFFORD THAT, I HOPE OTHERS COME FORWARD WITH THEIR ISSUES. THIS SHOULD NOT BE HAPPENING, AND FORD IS RESPONSIBLE!