MERCURY Complaints

WAS DRIVING HOME ON THE EXPRESSWAY WHERE THE SPEED LIMIT IS 65 AND VEHICLE WOULDN'T GO OVER 55 WITH RPM'S AT 3000. ALL THE WHILE HAVING THE WRENCH IDIOT LIGHT ON. HOPING THERE IS RECALL BECAUSE I CAN'T AFFORD A NEW VEHICLE OR EVEN FOR IT TO BE FIXED. *TR

UPDATE: AFTER READING THE HEADLIGHT ISSUES ON THIS SITE, HAVING HAD THE SAME PROBLEM MYSELF, I TOOK MY MERCURY TO MECHANICS AND EXPLAINED WHAT I'VE BEEN READING. THEY SAID THE LIGHTING CONTROL MODULE WAS ON A LENGTHY BACK-ORDER. HOWEVER, THEY WERE ABLE TO FIND A BROKEN SOLDER JOINT ON THE LCM, WHICH THEY REPAIRED FOR $170. THIS REPAIR LASTED 3 MONTHS AND, AS OF 1/17/2015, HEADLIGHTS RANDOMLY SHUT OFF, AGAIN WITH ONLY THE 'FLASH TO PASS' STICK PULLED IN TO ILLUMINATE THE HIGH BEAMS. *TR

VEHICLE WAS PARKED AND IT WAS A VERY COLD (28 DEGREES) AND REAR HATCH GLASS JUST SHATTERED. *TR

DRIVING ON FREEWAY, CAR NEXT TO ME CAME INTO MY LANE TOWARDS MY CAR, I HIT MY BRAKES RESULTING IN MY VEHICLE SWERVING AND HITTING THE MEDIAN HEAD ON AT HIGH SPEED, AIR BAGS DID NOT DEPLOY UPON IMPACT. *TR

TL- THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE CAUSED THE CONTACT TO USE EXCESSIVE FORCE TO MANEUVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,810. DJR

STARTED VEHICLE. DASH MESSAGE READ "POWER STEERING ASSIST FAILURE." NO POWER STEERING. AFTER DOING ONLINE RESEARCH (IT DIDN'T TAKE LONG TO FIND SIMILAR TO IDENTICAL COMPLAINTS), I FOUND THAT THERE WAS A STEERING RELATED RECALL PERTAINING TO THE VEHICLE (7/2014). TOOK VEHICLE TO LINCOLN-MERCURY DEALERSHIP FROM WHICH IT WAS PURCHASED NEW. THE DEALER SERVICE DEPARTMENT INFORMED ME THAT THE RECALL WORK HAD BEEN DONE THE LAST TIME WE HAD OUR OIL CHANGED OVER THE SUMMER, AND THAT THE RECALL HAD BEEN "CLOSED OUT".... WE WEREN'T INFORMED OF EITHER THE FACT THAT THERE WAS A RECALL IN THE FIRST PLACE, OR THAT THEY HAD "TAKEN CARE" OF IT. THE RECALL WORK WAS APPARENTLY TO "REPROGRAM" SOME "MODULE" TO SIMPLY MAKE THE DRIVER AWARE THAT SOMETHING HAS GONE AWRY WITH THE POWER STEERING (NO KIDDING). THE ULTIMATE DIAGNOSIS: THE VEHICLE NEEDS A NEW STEERING COLUMN AT A COST OF NEARLY $1,300.00 AS THE "TORQUE SENSOR" HAS FAILED. IT IS APPARENT TO ME AND MANY OTHERS THAT THE RECALL HAD NOTHING TO DO WITH REPAIR OF THE FAILED COMPONENT, WHICH IS NOT SUCH AN "UNLIKELY EVENT"....ALSO, THE FAILURE OF THE COMPONENT IS NOT A MATTER OF IMPROPER MAINTENANCE AS COULD BE THE CASE WITH TYPICAL POWER STEERING SYSTEMS...IT JUST FAILS. THE FAILURE OF THE COMPONENT(S) IS HOWEVER A PRETTY SERIOUS SAFETY ISSUE I WOULD THINK. I WILL MAKE THE DEALER SERVICE DEPARTMENT AWARE OF THIS, AND CONTINUE TO FIND OUT WHY THESE REPAIRS SHOULD NOT BE THE RESPONSIBILITY OF THE MANUFACTURER. BY THE WAY, MILEAGE WAS 87,810 WHEN THIS HAPPENED. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE BECAME FLAT WITHOUT WARNING. THE CONTACT DID NOT SPECIFY WHICH TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING POWER I HAD TO SWERVE ONTO A SHOULDER TO AVOID COLLIDING WITH THE CAR IN FRONT OF ME AS MY CAR GRADUALLY SLOWED DOWN. I ENDED UP IN A TURN LANE WHICH THANKFULLY WAS CLEAR AT THE TIME. I WOULD ESTIMATE THAT MY CAR REQUIRED AND EXTRA 5 TO 6 VEHICLE LENGTHS TO STOP. HAD THE TURNING LANE BEEN OCCUPIED A SIGNIFICANT COLLISION WOULD HAD ENSUED. VERY FRIGHTENING ESPECIALLY WITH MY SON IN THE CAR! I AM VERY UPSET TO SEE THAT THERE EXISTS A TECHNICAL SERVICE BULLETIN ON THE DEFECTIVE AND DANGEROUS HYDRAULIC CONTROL UNIT. THERE NEEDS TO BE A RECALL TO FIX THIS. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN RESET THE STEERING CODE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING MY 2010 MERCURY MARINER PREMIUM FWD TO MY MOTHERS FOR CHRISTMAS '14 WHEN THE ENGINE LIGHT WRENCH CAME ON AND I FELT A LOSS IN POWER. LUCKILY I WAS NEAR A REST STOP AND I SHUT OFF ENGINE AND LET IT SIT AFTER RUNNING A VEHICLE HEALTH REPORT. REPORT SAID: URGENT POWER TRAIN MALFUNCTION / REDUCED POWER. AFTER RESTARTING THE VEHICLE, IT SEEMED FINE. THIS WAS WHEN I STILL HAD ABOUT THREE HOURS LEFT OF DRIVING IN MY EIGHT HOUR DRIVE. WHEN I WAS ABOUT AN HOUR AWAY AGAIN THE LIGHT CAME ON AND THE SAME POWER REDUCTION OCCURRED. I TOOK IT TO BE LOOKED AT TO THE LOCAL FORD DEALER NEAR MY MOTHERS AND WAS TOLD THE VALVE BODY NEEDED TO BE REPLACED. THIS WAS AT 74,000 MILES. SO I DID. I HAD THIS HAPPEN ONCE BEFORE (I HAD 58,000 MILES ON IT) WHEN DRIVING TO A SHOPPING CENTER AFTER DRIVING 45 MINUTES ON THE HIGHWAY FROM HOME. ONLY HAPPENED WHEN DRIVING LONG DISTANCE. WHEN I GOT OFF THE EXIT, IT JERKED AND QUICKLY STOPPED AND I HAD TO PULL OVER. IF A CAR WAS BEHIND ME IT COULD HAVE CAUSED AN ACCIDENT.. I DROVE IT TO THE DEALERSHIP AND WAS TOLD THAT I HAD A COUPLE RECALLS (COMPUTER UPDATES) AND A SERVICE EXTENSION FOR THE THROTTLE BODY. SHOULD FIX THE ISSUE SO IT WON'T HAPPEN AGAIN SAID THE MECHANIC. TRANSMISSION FLUID WAS FLUSHED CAUSE IT WAS BURNT ALSO. HAD NO ISSUES AFTERWARDS UNTIL MY CHRISTMAS TRIP. I FEEL I COULD HAVE BEEN IN AN ACCIDENT AND SERIOUSLY HURT IF IT HAD JERKED WHILE CHANGING GEARS ON A BUSY ROAD. I WOULD LIKE TO KNOW WHY THERE IS A THROTTLE BODY RECALL BUT NOT A VALVE BODY RECALL? IF THESE ISSUES CAN CAUSE A QUICK JERK OR LOST POWER CAUSING A QUICK SLOW-DOWN, SEEMS LIKE THERE SHOULD BE A RECALL FOR BOTH. IT APPEARS I AM NOT THE ONLY ONE WITH THESE TYPES OF ISSUES AFTER GOOGLING THE ISSUE. SEEMS LIKE ITS TIME TO GET THESE TRANSMISSIONS FIXED CORRECTLY BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED! PLEASE RECALL NOW B4 IT'S TOO LATE! *TR