MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MERCURY SABLE
    - CLINTON, IN

    TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT CRASHED INTO A GUARD RAIL. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT 90,000

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCURY MILAN
    - PLANO, TX

    I WAS TRAVELING 70 MPH WHEN MY CAR STALLED OUT, THE WRENCH LIGHT CAME ON AND I HAD TO COAST TO SAFETY. THIS HAPPENED AGAIN THE NEXT MORNING GOING APPROXIMATELY 10 MPH. CAR WAS TOWED TO DEALERSHIP AND IT WAS DIAGNOSED AS THE THROTTLE BODY CONTROL. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - NEW ORLEANS, LA

    ELECTRONIC THROTTLE BODY FAILED AS I WAS DRIVING ON THE INTERSTATE. CAR LOST ALL THROTTLE CONTROL, IDLED DOWN TO 1000 RPM, AND RAPIDLY DECELERATED IN HEAVY INTERSTATE TRAFFIC. HAD TO PULL OVER IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - LIVE OAK, FL

    I WAS ON FL TURNPIKE AT 70 MPH,TRAFFIC VERY HEAVY .I LOST POWER AND HAD TO COAST TO THE SHOULDER FROM LEFT LANE . ALMOST GOT RAN OVER ,BUT THANK GOD I DIDN'T .I CUT THE MOTOR OFF.RESTARTED IT .I GOT MY SPEED UP TO 70MPH .IT SURGED A FEW TIMES .RAN OK TOO HOME . THIS COULD BE A LIFE OR DEATH THING . I WONDER IF ANYONE HAS BEEN HURT BECAUSE OF THIS . I WILL CALL FORD TODAY AND GET IT FIXED . *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - EAST HAMPTON, NY

    THROTTLE BODY DEFECT -- THE PROBLEM BEGAN JULY 14 AND HAPPENED SEVERAL TIMES. IT WAS FINALLY FIXED BY JULY 31. THE VEHICLE BEGAN TO LOSE POWER, MOSTLY AFTER STOPPING AT AN INTERSECTION AND MAKING A TURN TO THE RIGHT OR LEFT. IT HAPPENED ONCE WHILE DRIVING STRAIGHT AND SLOWING DOWN FOR A SCHOOL ZONE. IN MOST CASES, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE CAR, AND RESTART. THE WRENCH LIGHT CAME ON IN EACH INCIDENT. THANKFULLY, I DID NOT HAVE TO GO ONTO A HIGHWAY BEFORE I WAS ABLE TO GET THE CAR TO THE DEALER FOR REPAIR. AFTER THEY FIGURED OUT WHAT WAS WRONG, IT TOOK ABOUT 2 WEEKS TO GET THE PART. IT WAS VERY FRIGHTENING FOR THE CAR TO STOP IN THE MIDDLE OF AN INTERSECTION, ESPECIALLY WHEN TURNING LEFT! THIS IS A POTENTIALLY VERY DANGEROUS DEFECT, AND THESE CARS SHOULD BE RECALLED SO THAT THE COMPANY IS RESPONSIBLE FOR THE REPAIR. MOST OF MY DRIVING IS DONE AT VILLAGE SPEED LIMITS OF 25 TO 30 MPH. EVEN AT THOSE SPEEDS, IT IS VERY FRIGHTENING FOR THE CAR TO SUDDENLY STOP IN THE MIDDLE OF AN INTERSECTION. I AM STILL VERY HESITANT TO TAKE THE CAR OUT ON THE HIGHWAY. EVEN AFTER REPAIR, IT SOMETIMES FEELS LIKE IT HESITATES AND MIGHT LOSE POWER. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - ROCKY MOUNT , NC

    I WAS PASSING ANOTHER CAR. I BEGAN TO INCREASE MY SPEED. THE READING OF MY SPEEDOMETER BEGAN TO DECREASE & MY CAR BEGAN TO STOP PULLING, AS IF IT HAD LOST ITS ENERGY. I PULLED OVER TO SIDE OF ROAD. PRESSED ON THE GAS PEDAL TO IDLE UP CAR. NOTHING HAPPENED. TURNED CAR OFF & BACK ON. CAR BEGAN TO DRIVE NORMAL FOR ABOUT 5 DAYS. THEN IT HAPPENED TWO MORE TIMES IN ONE DAY. NEXT, I TOOK IT TO A FORD DEALERSHIP. THEY STATED IT WOULD TAKE ABOUT $520 TO REPAIR. I THOUGHT MY PLATINUM WARRANTY WOULD COVER THIS BUT, UNFORTUNATELY I WAS TOLD IT WOULDN'T. I JUST PURCHASE THIS CAR IN FEB 2013. TODAY'S DATE IS AUGUST 16,2013. ...NOT A HAPPY CUSTOMER!!!! *TR

    Source: NHTSA WEB SITE
  • 1999 MERCURY VILLAGER
    - YOUNGSTOWN, OH

    TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MARINER
    - BELVIDERE, IL

    LOST POWER WHILE MAKING A LEFT TURN VEHICLE STALLED RESTARTED BUT CONTINUED TO STALL TOWED TO REPAIR SHOP REPLACED THE THROTTLE BODY ASSEMBLY. *TR

    Source: NHTSA WEB SITE
  • 2011 MERCURY MARINER
    - JAMESTOWN, NY

    I WAS DRIVING ALONG WITH A FULL CAR OF SOCCER PLAYERS AND LOST MOMENTUM. HAD TO NAVIGATE TO THE SIDE OF ROAD .. THE VEHICLE THREW AN ORANGE WRENCH LIGHT WHICH IS MY MANUAL SAID IT WAS A POWER TRAIN PROBLEM. I WAS HAPPY TO BE SAFE AND OK WITH THE FACT THAT IT WOULD BE COVERED ON POWER TRAIN(MY ASSUMPTION). LATER FOUND OUT IT WAS THE THROTTLE BODY AND BECAUSE I AM OUTSIDE MILEAGE WARRANTY ON BUMPER TO BUMPER (BUT INSIDE THE YEARS) IT IS GOING TO COST ME $485.20. I AM ANIMATE AND WILL GET THIS REIMBURSED BY FORD MOTOR COMPANY. *TR

    Source: NHTSA WEB SITE
  • 2011 MERCURY MARINER
    - COLUMBUS, OH

    ON JUNE 6TH, IS AS GOING APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR WENT INTO IDLE MODE. I PULLED TO THE SIDE OF THE ROAD AND THE CAR RESTARTED AFTER CRANKING IT SEVERAL TIMES. THE PROBLEM CONTINUED BUT ONLY WHEN TRAVELING AT LOWER SPEEDS. I MADE POINT OF TRAVELING THE BACK ROADS WHEN POSSIBLE. ON THE 13TH OF AUGUST, I WAS ON THE FREEWAY WHEN IT HAPPENED. I WAS ONLY ABLE TO TRAVEL A FEW 100 FEET AND IT CONTINUED THIS WAY TILL I GOT HOME GOING THE BACK ROADS AGAIN. THE CAR HAS SAT THERE EVER SINCE. MY HUSBAND HAS BEEN OUT OF TOWN FOR THREE MONTHS AND RETURNED THAT NIGHT. HE HAD THE CODES CHECKED AND THEY READ P2111 AND P2112. HE DID RESEARCH THE PROBLEM AND CAME UP WITH MANY COMPLAINTS OF DEFECTIVE THROTTLE BODY. *TR

    Source: NHTSA WEB SITE