MERCURY Complaints

TWO OR THREE TIMES IN THE LAST DAY OR TWO THE ENGINE HAS LOST POWER/DIED & CAR WOULD HAVE TO BE STEERED TO SIDE OF ROAD & PUT IN PARK TO BE RESTARTED! ON AT LEAST ONE OF THESE OCCASIONS THE CAR WAS IN TRAFFIC AT HIGHWAY SPEED & COULD HAVE REALLY BEEN A PROBLEM, WIFE WAS DRIVING & HAD GRAND DAUGHTER & GREAT GRAND DAUGHTER IN THE CAR WITH HER, FROM WHAT I CAN READ & FIND OUT FORD MOTOR CO KNOWS OF THE PROBLEM, BUT HAS YET NOT ADDRESSED IT, IT APPEARS TO BE A PROBLEM WITH A CIRCUIT BOARD ON THE THROTTLE BODY. THIS COULD POTENTIALLY BE A REAL BAD SITUATION! I THINK SOME ONES ATTENTION NEEDS TO BE DIRECTED TO THIS PROBLEM! WHY HAS THIS NOT BEEN A RECALL BEFORE SOME ONE REALLY GETS HURT? *TR

FIRST INCIDENT CAR KILLED TWICE AT STOP SIGNS. SINCE THEN IT HAS STALLED AT LEAST 7 TIMES, THE LAST TIME ON THE FREEWAY AT 65 MILES PER HOUR DURING RUSH HOUR. IT WAS ONLY WITH THE HELP OF TWO HIGHWAY HELPERS WHO BLOCKED LANES ON THE FREEWAY WAS I ABLE TO EXIT SAFELY. HAD THE CAR TOWED TO THE FORD DEALERSHIP, THEY RAN A DIAGNOSTIC AND NO CODES WERE FOUND. THEY WERE UNABLE TO IDENTIFY AND FIX THE PROBLEM SO SUGGESTED JUST TAKING THE CAR AND SEE IF IT HAPPENS AGAIN. IN OTHER WORDS, EVEN THOUGH THE CAR HAS STALLED AT LEAST 7 TIMES, TAKE IT OUT ON THE FREEWAY AGAIN AND HOPE FOR THE BEST. I ADVISED FORD THAT WAS NOT ACCEPTABLE AND REFERENCED THE NHTSA ACTION NUMBER PE13003. I HAVE REQUESTED THEY REPLACE THE ELECTRONIC THROTTLE BODY AS THE CAR IS NOT SAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING COLUMN AND THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,845. *TR

WHILE DRIVING DOWN THE HIGHWAY, IN MY 2011 MARINER IT SUDDENLY LOST THE POWER TO ACCELERATE (ENGINE STILL RUNNING). THE WRENCH LIGHT ILLUMINATED AT THIS TIME. PRESSING ON THE ACCELERATOR DID NOTHING. FORTUNATELY THERE WAS NOTHING BEHIND ME SO I COASTED ABOUT 1/4 MILE TO THE NEXT TURN OFF AND COASTED OFF THE HIGHWAY. THEN I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES AND RESTARTED IT. I DROVE ABOUT 20 MILES HOME WITH NO OTHER OCCURRENCE. THE NEXT DAY (AUGUST 14, 2013) I DROVE ABOUT 20 MILES TO WORK WITH NO PROBLEMS. THAT AFTERNOON I LEFT WORK AND DROVE ABOUT 2 MILES AT 25 MPH AND IT LOST ALL ACCELERATION POWER AGAIN (MOTOR STILL RUNNING). I TURNED IT OFF AND RESTARTED IT. I DROVE ANOTHER 2 MILES AT 25 MPH AND IT LOST ACCELERATION POWER AGAIN, BUT THIS TIME BOTH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON (ENGINE STILL RUNNING). I THEN DROVE DIRECTLY TO MY FORD/MERCURY DEALER (ABOUT 1 MILE) AND TOLD HIM THE SITUATION. IT IS CURRENTLY IN THEIR SHOP AND I HAVEN'T HEARD BACK FROM THEM YET. THEY GAVE ME A LOANER VEHICLE TO DRIVE WHILE THEY CHECK OUT MY MARINER. -- EXTREMELY SCARY SITUATION! IF THIS HAPPENS TO ME ON AN INTERSTATE IN A CENTER LANE WITH HEAVY TRAFFIC WILL BE LIFE THREATENING. I DON'T WANT TO BE AFRAID DRIVING MY VEHICLE AND THINK A RECALL SHOULD BE DONE ASAP!! TODAY I HAVE READ OTHER SIMILAR SITUATIONS PEOPLE HAVE EXPERIENCED WITH MARINERS AND ESCAPES. PLEASE CHECK INTO THIS ASAP BEFORE THERE IS A TRAGEDY IF THERE HASN'T ALREADY BEEN ONE GONE UNREPORTED!!! THANK YOU!! *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE AND STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

SUDDENLY LOST ALL POWER. CAR DID NOT STALL BUT HAD NO THROTTLE. THERE WAS NO SHOULDER ON BUSY ROUTE 46 IN NEW JERSEY. I WAS FORTUNATE TO BE ABLE TO COAST INTO A WENDY'S PARKING LOT TO AVOID A COLLISION FROM THE REAR. EMERGENCY REPAIR WAS PERFORMED BY A LOCAL MECHANIC. IDENTIFIED FAULT CODE AS P2112. CAR RESTARTED AND I WAS FORCED BY PERSONAL CIRCUMSTANCE TO DRIVE THE CAR HOME DESPITE THE INCIDENT. VERY SCARY SINCE I TRAVELED ON NJ TURNPIKE BY NEWARK AIRPORT...ELEVATED HIGHWAY, 3 LANES, NO SHOULDER, 65MPH, 18 WHEELERS. IF CAR HAD STALLED THERE, I WOULD HAVE BEEN KILLED!!!! I WANT MY GOVERNMENT TO TAKE ACTION TO FORCE FORD TO DO THE RIGHT THING AND FORCE A SAFETY RECALL FOR THE THROTTLE BODY ASSEMBLY.. *TR

VEHICLE WAS PURCHASED USED IN JUNE, 2011. WHILE BRAKING FOR A STOP LIGHT, VEHICLE SUDDENLY ACCELERATED. HAD TO FORCEFULLY PUMP BRAKES TO STOP VEHICLE FROM HITTING VEHICLE IN FRONT. CAR RETURNED TO NORMAL OPERATION AS SOON AS I GOT IT STOPPED. HAVE HAD SIMILAR INCIDENTS A COUPLE OF TIMES BEFORE, ALTHOUGH NOT AS BAD AS THIS ONE, HOWEVER, AT THAT TIME I THOUGHT MAYBE I HAD ACCIDENTALLY PRESSED THE ACCELERATOR WHILE BRAKING. I KNOW THAT WAS NOT THE CASE THIS TIME. *TR

RETURNING TO BALTIMORE FROM WORKING IN HARRISBURG PA AND DRIVING ON INTERSTATE 83 AT A RATE OF 65 MILES PER HOUR. I WAS DRIVING IN THE LEFT LANE AND THE SHOULDER WAS TO THE FAR RIGHT ON THIS PARTICULAR STRETCH OF ROAD. THE MERCURY MILAN THAT I HAD PURCHASED NO MORE THAN 2 TO 3 MONTHS PRIOR SIMPLY LOSS ALL POWER. TO FURTHER EXPLAIN THE LOSS OF POWER ( APPLYING PRESSURE TO THE GAS PEDAL DID NOTHING TO MAKE THE CAR GO FORWARD) THIS HAD ME IN A VERY DANGEROUS PLACE AS IN ORDER TO GET THE CAR SAFELY ONTO THE SHOULDER I NEEDED TO DRIFT UPHILL AND ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC. FORTUNATELY I WAS ABLE TO GET THE CAR OFF THE ROAD BUT FOUND LATER THAT THE ISSUE THAT CAUSED THIS WAS A THROTTLE BODY PIECE THAT FORD KNEW HAD PROBLEMS. I HAVE THREE CHILDREN IN THE CAR WITH ME AND MY FIANCE AT THE TIME AND ALL OF OUR LIVES WERE ENDANGERED BY A PART THAT A BILLION DOLLAR COMPANY PUT INTO ITS MID- LEVEL WORKING CLASS CONSUMER VEHICLE. I HAVE NOT FELT SO DISRESPECTED AND THAT MY LIFE AND THAT OF MY FAMILY MEANT SO LITTLE TO SOMEONE AS I DID WHEN I FOUND THAT THIS IS A KNOWN ISSUE. THIS CANNOT BE SIMPLY A BUY THE PIECE AND REPLACE IT TYPE OF DEAL AS I NO LONGER TRUST THE INTEGRITY OF THE VEHICLE AS A WHOLE . AND FURTHERMORE HOW DARE FORD THINK THAT I SHOULD PAY FOR THEIR POOR CRAFTSMANSHIP IN USING A FAULTY PART. THIS PART NEEDS TO BE RECALLED AND FORD NEEDS TO BE FINED BIG TIME FOR ENDANGERING THE LIVES OF ANYONE WHO DRIVES OR RIDES IN VEHICLES WITH THIS LIMP HOME TYPE OF CONSTRUCTION. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE UPON ACTIVATION. AFTER SEVERAL MILES WERE DRIVEN, THE HEADLIGHTS BEGAN TO OPERATE BUT THE MALFUNCTION RECURRED WHENEVER THE HEADLIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON. *LN