MERCURY Complaints

VEHICLE WILL STALL WHEN AT A RED LIGHT TO LONG OR IF YOU SPEED UP TO PASS A VEHICLE THEN I HAVE TO WAIT 15 MINUTES OR LONGER TO MOVE AGAIN THEN ONLY I FEW FEET AT A TIME AND IT CUTS OFF AGAIN. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE ACCELERATOR PEDAL WAS ENGAGED WITHOUT ANY RESPONSE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE FAILURE RECURRED AT LEAST FOUR TO FIVE TIMES A DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND IT MADE A LOUD NOISE AND WAS HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,500.

BRAKE LIGHTS WILL NOT OPERATE WHEN HEAD LIGHTS ARE ON. THIS PROBLEM COULD HAVE BEEN DEFECTIVE WHEN CAR WAS PURCHASED. MY DAD IS 86 YEARS OLD AND BOUGHT THE CAR NEW AS DEALER DEMO IN 02/ 2013. HES WAS NOTIFIED THAT HIS BRAKES WERE NOT WORKING AND WHEN HE RETURNED THE VEHICLE FORD WOULD NOT HONOR THE PROBLEM, I HAVE INVESTIGATED THIS PROBLEM ON THE INTERNET AND THERE ARE NUMEROUS COMPLAINTS WITH THIS YEAR MODEL.MY DAD COULD HAVE BEEN SERIOUSLY HURT IF NOT NOTIFIED BYE A PERSON FOLLOWING HIM.THIS COST HIM APPROXOMITLY 1000.00 DOLLARS TO FIX I FEEL FORD SHOULD RECALL THESE DO TO THIS PROBLEM.

PULLING ON TO A BUSY STREET THE VEHICLE LOST ALL POWER. WE WERE NEARLY REAR ENDED AND HAD TO DEAL WITH AN AGITATED DRIVER. THE VEHICLE WOULD IDLE BUT HAD NO POWER. THIS ALLOWED US TO MOVE TO THE SIDE OF THE ROAD. AFTER A PERIOD OF THE TIME THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. ALTHOUGH THIS PROBLEM HAPPENED REPEATEDLY BEFORE WE MADE IT HOME. AUTOSERV, 40 E MAIN ST., TILTON NH CONFIRMED THAT IS WAS A DEFECTIVE THROTTLE BODY. CONTACT WITH THE FORD REGIONAL REP. SHOWED THAT OF THE 3 YEAR / 30,000 MILE BUMPER TO BUMPER THIS VEHICLE HAD 22,000 MILES AND 3 YEARS AND 2 WEEKS. THUS THERE WAS NO FORD RESTITUTION. PERSONALLY, WITH MY EXPERIENCE ABOVE, I BELIEVE THIS IS A VERY SERIOUS SAFETY CONCERN. *TR

AS I WAS DRIVING ABOUT 40 MPH MY MARINER JERKED THEN LOST ACCELERATION. I WAS ABLE TO PULL OFF THE ROADWAY SAFELY INTO A PARKING LOT. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING IT I WAS ABLE TO DRIVE A FEW FEET BEFORE IT HAPPENED AGAIN. AGAIN SHUT ENGINE OFF AND RESTARTED. A FEW DAYS LATER IT HAPPENED AGAIN AND I TOOK IT TO THE DEALER WHO SAID IT WAS THE THROTTLE BODY AND IT IS ON NATIONAL BACK ORDER BUT IT IS SAFE TO CONTINUE DRIVING TO VEHICLE!! AS I WAS DRIVING HOME A FEW NIGHTS AGO THIS HAPPENED AGAIN 4 TIMES WITHIN 1 MILE. NEEDLESS TO SAY I WILL NOT BE DRIVING MY VEHICLE UNTIL THIS IS REPAIRED. (AND WHO KNOW HOW LONG THAT WILL BE!). PLEASE RECALL THIS PART BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED! *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH AND MERGING INTO THE LEFT LANE, THERE WAS NO RESPONSE FROM THE VEHICLE UPON ENGAGING THE ACCELERATOR PEDAL. IN ADDITION, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE BEGAN TO ACCELERATE NORMALLY SEVERAL SECONDS LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS BEING REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

DRIVING ON HIGHWAY WHEN I WAS NO LONGER ABLE ACCELERATE IN MY 2010 MERCURY MILAN. THE CAR BEGAN TO JERK AND THE THROTTLE CONTROL/TRANSMISSION LIGHT CAME ON. I TURNED CAR OFF AND ON AND THEN COULD DRIVE A FEW MORE MILES WHEN IT REPEATED THE SCENARIO ABOVE. I WAS ABLE TO DRIVE IT TO DEALERSHIP. IT DID THAT A TOTAL OF 6 TIMES ON THE WAY TO DEALERSHIP AND EVENTUALLY BOTH THE THROTTLE CONTROL & THE SERVICE ENGINE SOON LIGHT WAS ON. DEALERSHIP FIXED MY CAR, REPLACING THE THROTTLE BODY BUT CHARGED ME SAYING THE PROBLEM WAS NOT UNDER ANY WARRANTY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO INDEPENDENTLY DECELERATE WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESUMED NORMALLY UPON RESTARTING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 8/19/13 *CN

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE ENGINE AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 9/4/13 *CN THE CONSUMER STATED THE TRANSMISSION FAILED FOUR TIMES.