MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 MERCURY MOUNTAINEER
    - HARRISBURG, PA

    TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO SHIFT TO PARK AND RESTART VEHICLE TO RESOLVE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE THROTTLE POSITION SENSOR HAD FAILED. THE THROTTLE POSITION SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 MERCURY GRAND MARQUIS
    - SHREVEPORT, LA

    I WAS TURNING INTO MY DRIVE WAY AND THE CAR ALL OF A CERTAIN ACCELERATED TO A SPEED UP AND I IMMEDIATELY JUMP ON TO THE BRAKE TO STOP THE CAR AND IT CRASHED INTO THE BACK FENCE . I GOT OUT THE CAR TO CHECK AND SEE IF THE PEDAL HAD THE FLOOR MAT ON IT AND THEIR WAS NOTHING ON IT. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY SABLE
    - NOVATO, CA

    2008 FORD MERCURY SABLE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *SMD THE CONSUMER STATED THE POWER STEERING RACK AND PUMP FAILED. ALSO, THE REAR BRAKES WERE SEVERELY WORN AND NEEDED TO BE REPLACED.

    Source: CONSUMER LETTER
  • 2010 MERCURY MILAN
    - CAMILLUS, NY

    THE CAR WAS TRAVELING AT 30 MPH WHEN ALL OF A SUDDEN, WITHOUT ANY WARNING WHATSOEVER, THE ENGINE SHUT DOWN. I HAD IT TOWED AND WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. COST WAS $387.01. I DON'T FEEL THAT THIS SHOULD HAPPEN AT 16,423 MILES. (IT HAD JUST PASSED WARRANTY PERIOD.) HAD I BEEN TRAVELING ON AN INTERSTATE THIS WOULD HAVE BEEN A MAJOR SAFETY PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2006 MERCURY MOUNTAINEER
    - HARRISBUG, PA

    TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THERE WAS A LEAK FROM THE RADIATOR AND THE CONTACT HAD TO FILL THE RADIATOR CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A REPAIR SHOP FOR DIAGNOSTICS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE CURRENT MILEAGE WAS 68,000. UPDATED 07/10/13*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MERCURY MONTEGO
    - CANTON, GA

    THIS IS THE 3RD HEADLAMP ASSEMBLY THAT'S BEEN REPLACED ON THE CAR, THE BULB KEEPS MELTING. I'VE CONTACTED FORD & THEY SAY THAT THERE'S NO PROBLEM OR COMPLAINTS. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY SABLE
    - ALBUQUERQUE, NM

    ACCELERATOR STUCK. VEHICLE ACCELERATED WHEN CRUISING ON HIGHWAY. PUT IT IN NEUTRAL AT EXIT FROM HIGHWAY, STUCK AT 4000 RPM. PROBLEM WAS ACCELERATOR CABLE. FERRULE BROKEN IN ENGINE COMPARTMENT AND OUTER PART OF CABLE HUNG UP ON MOUNTING BRACKET. *TR

    Source: NHTSA WEB SITE
  • 2007 MERCURY MOUNTAINEER
    - LONG BEACH, CA

    WHILE ON THE FREEWAY MY CAR STARTED TO LOOSE POWER. I WOULD PUSH ON THE GAS AND THE CAR WOULD NOT ACCELERATE. SINCE THE FIRST TIME THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AND HAVE TAKEN IT TO MANY MECHANICS WHICH FINDS OUT NOTHING IS WRONG OF COURSE. FINALLY I FIND OUT THIS IS A THROTTLE POSITION SENSOR MADE BY FORD. AND THERE HAS BEEN MANY FORD CARS AND PARTS EXPERIENCING THIS SAME THING. THIS IS DEFINITELY A SAFETY HAZARD SO WHY HAS FOR NOT RECALLED THIS? DO PEOPLE HAVE TO START DYING BEFORE THEY DO SOMETHING? *TR

    Source: NHTSA WEB SITE
  • 2003 MERCURY MARAUDER
    - HOPKINSVILLE, KY

    I WAS ENTERING ONTO A PARKWAY AT 05:30 HOURS, DAY-BREAK, WHEN MY HEADLIGHTS SHUT OFF. I TURNED THE ON/OFF SWITCH, FLICKED THE HI-BEAMS, NO LIGHTS. I PULLED THE DRIVING LAMPS SWITCH, THEY CAME ON. I DROVE FOR ABOUT 10 SECONDS AND THE HEADLIGHTS CAME ON. I HAVE NOT DRIVEN THIS VEHICLE AT NIGHT SINCE THIS EVENT. I TOOK MY CAR TO A LOCAL SERVICE CENTER AND WE EXPERIMENTED WITH THE HEAD LIGHTS. CAR RUNNING, DRIVERS WINDOW DOWN...TURNED HEAD LIGHTS ON, PARKING LIGHTS CAME ON BUT HEAD LIGHTS DID NOT COME ON. TURNED ON LEFT TURN SIGNAL AND HEAD LIGHTS CAME ON. JIGGLED MULTI FUNCTION SWITCH AND HEAD LIGHTS FLICKERED AS DID LEFT TURN LAMP. ORDERED NEW MULTI FUNCTION SWITCH WILL HAVE IT INSTALLED 13 MAY, 2013. CONCERN: I SEARCHED THE INTERNET FOR SIMILAR PROBLEMS AND NO ONE ELSE MENTIONED THE MULTI FUNCTION SWITCH, THEY ALL REFERRED TO THE LIGHTING CONTROL MODULE. I NOW FEAR MY PROBLEM COULD OCCUR AGAIN AFTER REPLACING THE MULTI FUNCTION SWITCH. THIS IS A LIFE THREATENING PROBLEM OCCURRING ON SIMILAR VEHICLES. *TR

    Source: NHTSA WEB SITE
  • 2010 MERCURY MILAN
    - OCEAN PINES , MD

    I WAS DRIVING AT 50 MPH AND PULL OUT TO PASS ANOTHER CARD ACCELERATING TO 55 MPH. THE CAR LURCHED AND STARTED TO LOSE POWER. I THOUGHT IT WAS TEMPORARY BUT IT CONTINUED TO DECREASE TO 40, 30, 20 AND 10 MPH WHICH I PULL OVER TO THE SIDE OF THE ROAD TO PREVENT A HAZARD ON THE HIGHWAY. I CALLED AAA FOR A TOW WHICH ARRIVED ABOUT AN HOUR LATER. THE NEXT MORNING I DECIDED TO TRY AND START THE CAR. THE WRENCH LIGHT WAS OFF AND IT STARTED BUT I DID NOT DRIVE IT. THE NEXT DAY WHICH IS MONDAY I DECIDED I WAS GOING TO CHANCE IT TO TAKE IT TO THE DEALER 30 MILES AWAY. IT ACTUALLY MADE IT THERE AND THE DIAGNOSTIC DONE BY THE DEALER CAME UP WITH NO REPAIR CODES FOR THE VEHICLE, SUBSEQUENTLY, I PICKED IT UP AND DROVE IT HOME AT THE END OF THE DAY. ON TUESDAY, IT STARTED UP AND ONE MILE FROM THE HOUSE, IT CLUNKED OUT AGAIN AND LOST POWER. AGAIN I CALLED AAA TO TOW ME TO THE DEALER. I GUESS BECAUSE IT WAS A RECENT OCCURRENCE, THE CODE SHOWED UP IN THE DIAGNOSTIC SO THEY CLAIM IT IS FIXED BY REPLACING THE THROTTLE BODY ASSEMBLY. IT HAS DRIVEN WELL FOR ONE DAY AND I HOPE IT CONTINUES. IS THIS BASIS FOR A RECALL. PLEASE ADVISE. *TR

    Source: NHTSA WEB SITE