MERCURY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE REAR SEAT LOCK MECHANISM WAS CORRODED. THE CONTACT MENTIONED THAT THE PART WHERE THE SEAT LATCHED INTO THE BODY OF THE VEHICLE WAS COMPLETELY CORRODED AND A PIECE HAD DETACHED FROM IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,900 AND THE CURRENT MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2007 MERCURY MONTEGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL GAUGE AND SPEEDOMETER BACKLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HIGH AND LOW BEAM HEADLIGHTS BECAME OVERHEATED AND FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

WHILE DRIVING ON A DARK COUNTY ROAD ALL HEADLIGHTS WENT OFF. HAD TO DRIVE NEARLY A MILE WITH NO HEAD LIGHTS OR STREET LIGHTS BEFORE I REACHED A PLACE I COULD PULL OVER. AFTER CAR SAT FOR SEVERAL MINUTES LIGHTS WORKED AGAIN. EXTREMELY FRIGHTENING AND DANGEROUS! I CAN NOT BELIEVE THIS IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED! *TR

I WAS DRIVING MY CAR AND WHILE I WAS BRAKING FOR A STOP LIGHT I COULDN'T STOP. SOMETHING WAS GIVING MY CAR GAS AS I WAS TRYING TO STOP. EVER SINCE THEN WHEN I DRIVE IT MY RPM'S ARE HIGH AND MAKES A NOISE. I CALLED THE SHOP AND HAD MY IDLE AIR CONTROL VALVE REPLACED BECAUSE THAT'S WHAT THE AUTOMOTIVE PLACE SAID WAS WRONG. SINCE THEN IT'S BEEN IN 3 OTHER TIMES AND HAD THE PART REPLACED JUST IN CASE IT WAS A FAULTY PART. NOW THE MECHANICS ARE BAFFLED AS AM I. I DID RESEARCH AND NOTICED THIS WAS A COMMON COMPLAINT ON THESE VEHICLES. I JUST TOOK IT IN AGAIN TODAY DECEMBER 6,2012 AND WE CAN'T FIGURE OUT THE PROBLEM. IT'S GETTING WORSE TO WHERE I CAN'T REALLY DRIVE IT BECAUSE WHEN I GO TO BRAKE IT WON'T STOP. I CAN BE AT A COMPLETE STOP AND NOT TOUCH THE GAS AND MY CAR WILL GET UP TO 45MPH WITHOUT ME EVEN TOUCHING THE GAS PEDAL. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS WERE ACTIVATED AND SUDDENLY BECAME INOPERATIVE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE MALFUNCTION. ALSO, THE DEALER WAS NOTIFIED OF THE ISSUE WHO ADVISED THAT THE HEADLIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 07/17/2013 *JS

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT HE ATTEMPTED TO ACCELERATE FROM A COMPLETE STOP HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER FAILED AND DEPOSITED METAL SHAVINGS INTO THE TRANSMISSION. THE VEHICLE WAS REPAIRED BY REBUILDING THE TRANSMISSION. THE TORQUE CONVERTER WAS ALSO REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE MADE A LOUD SNAPPING NOISE. THE CONTACT MENTIONED THAT WHILE HE DROVE THE VEHICLE OUT OF THE GARAGE THE PASSENGER FRONT TIRE BLEW. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE PASSENGER FRONT COIL SPRING BROKEN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT AND MILEAGE WAS 113,000.

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH WITH THE HEADLIGHTS ACTIVATED, THERE WAS A SUDDEN FAILURE IN THE HEADLIGHT ILLUMINATION. THE CONTACT CONTINUED TO DRIVE AND WITHIN SEVERAL MINUTES, THE HEADLIGHTS OPERATED NORMALLY. AN AUTHORIZED DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE HEADLIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

1999 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO TOTAL BRAKE SYSTEM FAILURE IN VEHICLE. *SMD THE CONSUMER STATED THE BRAKE LINE NEEDED TO BE REPLACED.