MERCURY Complaints

TRANSMISSION FAILED AT 58,000 AND WAS REBUILT ( NOT REPLACED) UNDER WARRANTY. NOW LESS THAN 24,000 MILES AND 27 MONTHS LATER AT 84,000 MILES, TRANSMISSION HAS FAILED AGAIN. THE REBUILT TRANSMISSION HAS NOT EVEN HIT THE 30,000 MILES MAJOR TRANSMISSION SERVICE TIME. *TR

WIFE WAS DRIVING WITH OUR 15 MONTH OLD AND 1 ONE THE WAY WHEN SHE HEARD THIS VERY LOUD CLANKING NOISE. IT SOUNDS LIKE ITS COMING FROM BOTH WHEEL WELLS IN THE REAR. *TR

THE REAR HATCH HINGE BROKE AS I ATTEMPTED TO CLOSE THE HATCH. THE HATCH THEN SLAMMED DOWN ON MY HEAD. FORTUNATELY, I WAS NOT INJURED - A LITTLE DAZED. MY LOCAL DEALER REPLACED THE HINGE FOR $230. I CONTACTED FORD HQ SERVICE BUT THEY REFUSED ANY CONCESSION. I HAD A SIMILAR INCIDENT IN JANUARY 2005, AND FORD REPLACED THE HINGE AT NO COST UNDER RECALL 04S20. OBVIOUSLY, THE ORIGINAL REPLACEMENT WAS NOT A PERMANENT FIX. *TR

THE VEHICLE STALLS RANDOMLY. I MAY BE DRIVING SLOWLY OR IDLING AND THE CAR STALLS. THIS HAS HAPPENED AT YIELD SIGNS, RED LIGHTS AND GOING DOWN HILL. THIS IS VERY DANGEROUS. ONE TIME AT A RIGHT SIGNAL ARROW IT STALLED GOING UP A SLIGHT INCLINE AND I ALMOST GOT HIT FROM THE BACK. IT IS EASILY STARTED AGAIN BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY. I BROUGHT IT TO THE DEALER BECAUSE THE CAR WOULDN'T START AND HAD TO BE JUMPED. THEY REPLACE THE BATTERY AND BLAMED THE BATTERY ON THE PROBLEM. IT IS STILL HAPPENING AND I AM BRINGING IT AGAIN. *TR

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE FROM THE CAP ABOVE THE CABIN FILTER, WHICH CAUSED THE BLOWER MOTOR TO FAIL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V087000 (VISIBILITY:WINDSHIELD) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 17,000. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER OR HEAT WAS ACTIVATED, IT WOULD NOT BLOW AS DIRECTED. IF HE PLACED THE INDICATOR ON THE FLOOR BLOWER, THE AIR OR HEAT WOULD BLOW FROM THE DEFROSTER OR BLOW TOWARD THE PASSENGER. THE DEALER INFORMED THE CONTACT THAT THE AUTOMATED AIR CONDITIONER CONTROL HEAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 73,000. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

DOOR HANDLE ON REAR PASSENGER SIDE BROKEN OFF AT 40K, SON UNABLE TO EXIT THE VEHICLE. *TR

THE VEHICLE JERKED WHILE ON A STATE HIGHWAY REPEATEDLY UNTIL I WAS ABLE TO PULL OVER AND THEN IT FAILED. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE DEALER IS VERY UNUSUAL. ONCE THE IGNITION COILS WERE REPLACED, THEY DETERMINED THE PCM(COMPUTER) HAD TO BE REPLACED. KEEP IN MIND THAT MY VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES BEFORE REGARDING MY RADIO AFTER THEY REPLACED THE RADIO 4 TIMES, THEY REALIZED THAT IT WAS ALSO THE PCM THAT CAUSED THIS PROBLEM. EVERY PROBLEM THAT I HAVE HAD HAS BEEN ELECTRICAL. ELECTRICAL PROBLEMS ARE NOT EASY TO DETERMINE PRIOR TO IT HAPPENING LIKE IF IT WERE MECHANICAL. I HAVE FOUGHT WITH FORD OVER AND OVER AND THEY WILL NOT TAKE RESPONSIBILITY FOR THE DEFECTS IN THIS VEHICLE. NO ONE SHOULD HAVE TO REPLACE A RADIO FOUR TIMES AND A PCM TWICE IN FOUR PLUS YEARS. THIS IS RIDICULOUS! *TR

STEERING SHAKES AT ANY SPEED INCLUDING WHEN IN PARK. POWER STEERING ALSO COMPLETELY FAILED TWO TIMES IN THE LAST 48 HOURS, SHUTTING OFF THE IGNITION AND TURNING IT BACK ON RESTORED POWER STEERING ON BOTH OCCASIONS. THIS IS MY WIFE'S CAR WHICH SHE USES TO TRANSPORT OUR 2 YEAR AND 9 MONTH OLD CHILDREN, AS SUCH A FAILURE DURING OPERATION COULD BE DEVASTATING. I HAVE HER TAKING MY VEHICLE UNTIL WE GET THIS SAFETY ISSUE RESOLVED. *TR

WHILE DRIVING DOWN THE ROAD, THE ENGINE DIED WITHOUT WARNING, NO POWER. IT HAD NO POWER STEERING, IT HAD SHUT OFF COMPLETELY. IT WAS HARD TO RESTART AND THEN AFTER GOING AGAIN IT DIED AGAIN AS I WAS TRYING TO PULL OVER. *TR