MERCURY Complaints

I HAD WHAT SEEMS TO BE A SIMPLE COOLANT LEAK BUT IT TURNED OUT TO BE THE PLASTIC INTAKE MANIFOLD CRACKED. PUTTING A PLASTIC PART ON TOP OF A MOTOR SEEMS TO ME A FAILURE OF ENGINEERING ON THE PART OF FORD. I DID NOT RECEIVE ANY CALL BACK FOR THIS PART. I DID SOME SEARCHING ON THE WEB AND FOUND THAT MANY FORD OWNERS HAD THE SAME PROBLEM. I PLAN TO CALL FORD COMPANY ON MONDAY. DO YOU HAVE ANY INFO FOR ME ON THIS SUBJECT. THANK YOU. *TR

LIGHTING CONTROL MODULE RELAY INTERMITTENT: AFTER READING OTHER PEOPLES INCIDENT REPORTS I THANK GOD FOR GETTING MY FAMILY THROUGH OUR INVOLVEMENT WITH THIS HEAD LIGHT FAILURE SITUATION. WE WERE OUT OF TOWN AND GOT INTO OUR CAR AND NO HEADLIGHTS! THIS IS A PROBLEM THAT NEEDS TO BE CONSIDERED A HIGH PRIORITY RISK BUT UNFORTUNATELY NOT UNTIL A MAJOR DEATH RELATED SITUATION WILL GET THIS RESOLVED. BUT WITH THE HEAD LIGHTS BEING IN THE FRONT OF THE CAR AND A CRASH WILL DESTROY THE EVIDENCE. I WRITE THIS SO MY FAMILY AND LAWYERS WILL BE IN THE LOOP ABOUT THIS SITUATION. THANK YOU FORD FOR TAKING THIS SERIOUSLY. KNOWING THIS I SURE HOPE WHEN I SELL MY FORD MERCURY THAT I AM NOT HELD LIABLE WITH THE MANUFACTURER. WE ARE STILL COPING WITH THE ISSUE. WE TRY TO GET OFF THE ROADS BY DARK. *TR

THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THAT COST ME $736.83. THIS WAS DONE ON 10/06/2010. NOW AGAIN THE CHECK ENGINE LIGHT HAS COME ON SO I TOOK THE VEHICLE IN FOR SERVICE. I AM NOW TOLD THAT THE THROTTLE BODY HAS GONE BAD. THIS TIME THE ESTIMATE IS $950.00. MY MILEAGE IS 90,361. NOW A LITTLE MORE THAT A YEAR AFTER THE FIRST REPAIR I NEED TO PERFORM THIS REPAIR AGAIN. I BELIEVE A RECALL NEEDS TO BE FORCED ON THE FORD MOTOR COMPANY FOR DEFECTIVE PARTS THAT ARE BEING INSTALLED ON THEIR VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MILAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT LOST CONTROL OF THE VEHICLE, CROSSED OVER THE HIGHWAY AND CRASHED INTO A POST. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 12,000.

VEHICLE BEGAN LEAKING TRANSMISSION FLUID FROM THE CONDENSER TRANSMISSION COOLER/COMBO. LEAKS AT TOP CORNER AT PASSENGER SIDE FROM THE WELD OF THE BRACKET. LEAKAGE COULD LEAD TO TRANSMISSION FAILURE, RESULTING IN AN ACCIDENT. RECALL FOR SAME PROBLEM ON 2008 MERCURY MOUNTAINEER, BUT THE 2008 MARINER IS OBVIOUSLY DEFECTIVE AS WELL. *TR

THE HEADLIGHTS GO OUT, APPARENTLY THE LCM MODULE HAS FAILED. THEY WILL COME BACK ON INTERMITTENTLY. WHEN THE LIGHTS ARE OUT THE DRIVER HAS TO HOLD THE HIGH BEAM SWITCH FOR LIGHTING. FORD OUGHT TO VOLUNTARILY REPLACE THE LCM MODULES. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT WAS DRIVING 65 MPH WHEN THE RPMS INCREASED AND THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION FAILED AND WOULD NEED REPLACING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE WHEN THE CONTACT WOULD TURN THE STEERING WHEEL. A LOCAL MECHANIC DIAGNOSED THAT THE DEFECT COULD HAVE BEEN A CLOCK SPRING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT STATED THE VEHICLE MADE A RATTLING NOISE WHEN THE CONTACT TURNED THE STEERING WHEEL. A LOCAL MECHANIC DIAGNOSED THAT THE DEFECT COULD HAVE BEEN A CLOCK SPRING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRING THE DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,900.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO BRAKE, THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE CONTACT ALSO EXPERIENCED FAILURES WITH THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED BUT THE ABNORMAL ACCELERATION FAILURE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 15,600.