MERCURY Complaints

TL* THE CONTACT OWNS A 2005 MERCURY SABLE. THE CONTACT POWERED THE VEHICLE ON AND ATTEMPTED TO SHIFT GEARS WHEN THE VEHICLE WOULD NOT SHIFT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,200.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 5 MPH WHEN THE HEADLIGHTS ILLUMINATED ERRONEOUSLY. THE CONTACT STATED THAT THE LIGHTS WOULD SPORADICALLY FAIL WHEN ENGAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT FAILURE WAS 89,000.

DRIVING DOWN ROAD IN MY 2000 MERCURY SABLE ,STOPPED AT REDLIGHT,TRIED TO PULL OUT,CAR WOULD ONLY REV UP AND NOT MOVE. THERE WERE NO SIGNS THAT THE TRANSMISSION WAS GOING BAD JUST UP AND QUIT PULLING. WE WERE.STUCK IN MIDDLE OF ROAD ,WITH CARS PASSING AROUND US. WE.WAS IN DANGER OF GETTING HIT. WE HAD 100 MILES TO DRIVE ON FREEWAY TO GET HOME. IF THIS HAD HAPPENED THEN, WE SURELY WOULD HAVE BEEN HIT BY A PASSING CAR. I HAVE RESEARCHED THIS A LOT AND HAVE FOUND THIS A COMMON PROBLEM WITH THESE CARS. *TT

(2008)DRIVING OUR 2004 MRCURY MONTEREY, I TRIED TO ACCELERATE FROM A STOP LIGHT AND GOT JUST ENOUGH TO PUSH US INTO THE INTERSECTION AND DRIFT ACROSS; AFTER THAT THE VEHICLE WOULD NOT MOVE. WE WERE TOLD THE TORQUE CONVERTER HAD BEEN STRIPPED AND NEEDED TO BE REPLACED. IT IS NOW 2011, WHILE DRIVING ON A FREEWAY MY WIFE STARTED SEEING SMOKE AND PULLED OVER. NOW WE ARE TOLD THE TORQUE CONVERTER OVERHEATED AND BLEW THE SEALS AND HAS TO BE REBUILT. SOMETHING IN THIS MODEL SEEMS TO BE DESTROYING TRANSMISSIONS AND THIS IN NOT AN INEXPENSIVE PAST TIME. *TT

TL* THE CONTACT OWNS A 1993 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 99V275000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,431.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LIFT GATE PANEL WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE REAR LIFT GATE ON THE VEHICLE WAS CRACKED FROM THE TOP TO THE BOTTOM OF THE LIFT GATE. THE CRACK EXTENDED FROM THE EMBLEM AND BEGAN TO GET BIGGER DEPENDING ON THE WEATHER. THE LIFT GATE WAS REPAIRED FOUR YEARS AGO AND SHOULD BE REPAIRED AGAIN. THE CONTACT STATED THE CRACK WAS A MANUFACTURER'S DEFECT. THE CURRENT MILEAGE WAS 95,000.

HEADLIGHTS, TURN SIGNALS, SIDE MARKERS, FOG LAMPS ALL DIED UNEXPECTEDLY WHEN DRIVING DOWN THE ROAD TWICE ON FRIDAY NIGHT. FAULTY 'LIGHTING CONTROL MODULE' (PART NUMBER 3W7Z-13C788-AA ON MY SPECIFIC VEHICLE) TO BLAME. PREVIOUS INVESTIGATION BY NHTSA CLOSED (PE08066), BUT PROBLEMS REMAIN - *ALL* 2001-2004 PANTHER PLATFORM VEHICLES WILL HAVE THIS PROBLEM EVENTUALLY IF THEY HAVEN'T ALREADY DUE TO THE RELAY BEING SIZED TO SMALL AND EVENTUALLY BURNING OUT. MASSIVE SAFETY ISSUE WITH LOSING YOUR LIGHTING WHILE DRIVING AT HIGHWAY SPEEDS ON DARK BACKROADS. *TR

THE CAR HESITATES TO GO INTO GEAR, WHEN IT DOES IT IS WITH A HARD JERK. SHIFTS INTO NEXT GEARS HARD AND WITH JERKING MOTION. WHEN STARTING TO PUSH ACCELERATOR SOMETIMES TAKES A BIT BEFORE IT ENGAGES AND THEN DOES WITH A JERK. WILL CHUG WHEN AT THE 40MPH MARK AND HOLDING. IT APPEARS TO NOT KNOW IF IT SHOULD DOWNSHIFT OR UPSHIFT. TRANSMISSION IS VERY UNPREDICTABLE WHEN IT IS GOING TO ENGAGE AND HOW HARD OF A JERK YOU WILL GET FROM IT. IT ALSO WILL SURGE IF YOU ARE COASTING AND THEN NEED JUST A LITTLE MORE GAS TO GET TO WHERE YOU WANT TO BE. IT LAUNCHES FORWARD. HAVE HAD IT REBUILT ONCE ALREADY BUT IT DIDN'T CHANGE ANYTHING. NOW THE DEALERSHIP SAYS THERE IS NOTHING WRONG BUT CHANGED THEIR TUNE WHEN I TOLD THEM THERE WAS INFORMATION ALL OVER THE INTERNET THAT THIS IS A HUGE PROBLEM AND FORD KNOWS BUT IS NOT DOING ANYTHING TO FIX IT. *TR

MY COMPLAINT IS ON THE REAR BACK PANEL. WHEN I BOUGHT THIS CAR MY BACK PANEL CRACKED AT 76,000 MILES. OUT OF POCKET COST TO ME TO REPLACE THIS PANEL $500. NOW 2 MONTHS AGO I NOTICED A CRACK IN THAT PANEL AND DAYS LATER THE ENTIRE PANEL FLEW OFF MY CAR AS I AM DRIVING DOWN THE ROAD! I CAN ONLY IMAGINE THE SHOCK OF THE DRIVER IN THE VEHICLE BEHIND ME. FORD/MERCURY SHOULD MAN UP AND RECALL THESE. FIND A PERMANENT SOLUTION FOR AN OBVIOUS DESIGN FLAW ON THEIR PART. EVERYWHERE I GO I SEE MOUNTAINEERS AND EXPLORERS WITH CRACKED, HALF GONE OR COMPLETELY GONE REAR BACK PANELS. RIDICULOUS. *TR