MERCURY Complaints

SUDDENLY THE STEERING WAS EXTREMELY DIFFICULT TO TURN. I WAS IN A STATIONARY POSITION AND THEN TRIED TO TURN. FORTUNATELY I WAS IN A PARKING LOT WHEN THE PROBLEM OCCURRED. IF I HAD BEEN ON THE HIGHWAY IT COULD HAVE BEEN A VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE DOING BASIC MAINTENANCE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE REAR SPRING WAS FRACTURED AND THE REAR SUB FRAME BOLTS FAILED CAUSING THE SUBFRAME TO DROP. THE VEHICLE WAS TOWED TO THE TOYCEN FORD (1000 CHIPPEWA CROSSING BLVD, CHIPPEWA FALLS, WI 54729, (715) 723-6060) WHERE THE VEHICLE WAS INSPECTED. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS UNREPAIRABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I DRIVE A 2010 MERCURY MILAN. I'VE HAD NO PROBLEMS WHATSOEVER WITHIN THE LAST THREE YEARS DRIVING THIS VEHICLE. YESTERDAY (01/21/21) & WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE POPPED UP ON MY DASH BOARD JUST AS I MADE IT TO THE STORE. I TURNED MY CAR OFF AND BACK ON AND HAD NO POWER STEERING. I COULD NOT TURN THE WHEEL AT ALL!! MY CAR ISN'T DRIVABLE RIGHT NOW. I HOPE THERE'S A RECALL ON THIS VEHICLE. I JUST PAID THE VEHICLE LOAN OFF DAYS AGO.

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO DECELERATE INDEPENDENTLY. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT PULLED OVER AND PARKED ON THE SIDE OF THE ROADWAY. THE CONTACT STATED THE THROTTLE BODY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

I REALIZED SOMETIME LAST YEAR THAT MY THROTTLE WAS STICKING WHEN I WOULD START THE CAR AND BEGIN TO TAKE OFF. IT WAS HERE AND THERE AND THEN I MUST HAVE GOTTEN USE TO IT BUT NOW IT DOES IT EVEN WHEN I'M DRIVING, IT STICKS ALL THE TIME. NOW IT DOESN'T WANT TO SHIFT AT THE RIGHT TIMES AND IT ACTS WEIRD A LOT, GOING UP HILLS, WHEN SHIFTING FROM GEARS AND SO ON.

MY CAR WAS COMPLETELY FUNCTION NORMAL WHEN IT COMES TO THE STEERING AND I JUMPED IN MY CAR THE FOLLOWING DAY TO HEAD TO WORK AND I HAD NO POWER STEERING! FOR NO REASON MY POWER STEERING ASSIST QUITE WORKING, I HAVE NEVER HAD A SERVICE LIGHT ON IN MY CAR SENSE I HAVE OWNED IT BUT A COUPLE MONTHS AGO MY AIR BAG LIGHT CAME ON AND I CAN'T FIGURE OUT WHY IT CAME ON BUT NOW I HAVE NO POWER STEERING. I SEEN A RECALL FOR THE POWER STEERING ASSIST BUT WHEN I CALLED THE FORD DEALERSHIP THEY SAID THEY AREN'T ABLE TO SEE THE RECALL.

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES LOCKED UP AND THE VEHICLE SKIDDED WITHOUT WARNING. THE CONTACT REPLACED THE BRAKE PADS AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KERLIN MOTOR CO INC (9944 SOUTH, IN-15, SILVER LAKE, IN 46982; (260) 352-2162) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 109,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BRAKES WORK SPORADICALLY. SUBJECT OF NHTSA 19V904 AND FORD RECALL 19S54. WAS SUPPOSED TO BE HANDLED IN FIRST QUARTER OF 2020 BUT I HAVE HEARD NOTHING FROM FORD.

MY WIFE WAS BACKING OUT OF A PARKING SPOT AT A SHOPPING CENTER WHEN THE POWER STEERING WENT OUT ON OUR 2010 MILAN. THERE WERE NO PREVIOUS WARNING NOTIFICATIONS PRIOR TO THIS INCIDENT. THE WARNING LIGHTS INDICATED TO SERVICE ADVANCE TRACK AND SERVICE POWER STEERING NOW. I HAVE READ THAT THERE ARE RECALLS FOR THIS PROBLEM WITH 2011 MILAN'S AND ABOVE BUT NOT THE 2010. WERE THE SAME STEERING COMPONENTS INSTALLED IN THE 2010 AS IN THE 2011 AND ABOVE. I'M THANKFUL THAT MY WIFE WAS JUST IN A PARKING LOT WHEN THIS TOOK PLACE AND NO ON THE EXPRESS WAY. CURRENTLY AT THE FORD DEALER. WAITING TO SEE WHAT THE COST WILL BE TO REPAIR !!!!! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE FORD WILL INCLUDE THE 2010 MILAN FOR THIS POWER STEERING PROBLEM.