MERCURY Complaints

TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR. 70000 MILES NO TOWING JUST STREET DRIVING. HAD TO HAVE THE TRANSMISSION REBUILT. SEEMS TO BE COMMON ISSUE FOR FORD ON 2002 MERCURY MOUNTAINEERS AND FORD EXPLORERS. *TR

TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT NOTICED AIR WAS LEAKING FROM THE RIM BECAUSE ALL FOUR WHEELS WERE CORRODED. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT OF CORROSION ON THE WHEELS. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 14,618. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

MY 2006 MERCURY MONTEAGO LUNGES FORWARD WHEN PUT IN DRIVE,AND LUNGES BACK WHEN PUT IN REVERSE,WRECKING MY REAR BUMPER AND GARAGE. FORD IS VERY AWARE OF THIS PROBLEM AND DOES NOTHING ABOUT IT. *TR

WHEN ACCELERATING THE VEHICLE WOULD BE ROUGH AND INCONSISTENT ALMOST LURCHING FORWARD AT TIMES. THE VEHICLE WOULD DO THIS EVERY TIME IT WAS DRIVEN. AFTER HAVING TO REPLACE THE VEHICLES BATTERY THE VEHICLE WOULD NOT ACCELERATE AT ALL. THE RPMS WOULD NOT GO ABOVE 1000. THE THROTTLE BODY WAS REPLACED AND NOW THE VEHICLE DRIVES FINE. I DO STILL HAVE THE OLD PART. *TR

INTERIOR DOOR HANDLES ARE BREAKING. RESULTING IN THE INABILITY TO LOCK THOSE DOORS. *TR

TRANSMISSION FAILED AT 101,000 MILES ON 2004 MERCURY MONTEREY MINI-VAN. THE TRANSMISSION FAILED WITH NO PRIOR WARNING OR OCCURRENCES - ALL FLUIDS AND FILTERS HAVE BEEN CHANGED EVERY 30,000 MILES SINCE VAN WAS PURCHASED AT 40,000 MILES ON ODOMETER. THIS SUBSEQUENT FAILURE INCLUDED THE VEHICLES IMMOBILITY/LOSS OF POWER TO TRANSMISSION EVEN WHEN IN GEAR. THIS FAILURE REQUIRES THAT THE TRANSMISSION BE COMPLETELY REBUILT AT A EXPENSE OF $2500 - ASSUMED THAT THE CAUSE OF FAILURE IS DUE TO EXCESSIVE METAL IN FLUID FROM FAILURE OF TORQUE CONVERTER. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE REAR LIFTGATE OPENED, WHEN THE LIFTGATE UNEXPECTEDLY CLOSED. AS A RESULT, THE CONTACT SUFFERED MINOR INJURIES WHEN THE LIFTGATE COLLAPSED ONTO HIM. THE CONTACT ALSO STATED THAT THE LIFTGATE WOULD NO LONGER OPEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 78,000.

FIRST AT 56K MILES WHEN PUTTING THE CAR INTO REVERSE IT WOULDN'T GO INTO GEAR, UNDER WARRANTY FORD CHANGED THE FLUID SAID NOTHING ELSE WAS WRONG, GOT CAR BACK AND IT STILL DID SAME THING, TOOK BACK TO FORD NOTHING WRONG BUT CAR CONTINUED TO HAVE SAME PROBLEM AND A THE MOTOR NOISE GOT LOUDER. THEN AT 112K CAR WOULDN'T GO INTO GEAR, HIGH SPEED WAS 10MPH. IT WAS THE CVT TRANSMISSION. CALLED NUMEROUS TRANSMISSION GARAGES NO ONE WORKS ON THEM. FOUND ONE THAT WOULD LOOK AT IT, THEY CONFIRMED IT WAS THE TRANSMISSION, FORD WOULD NOT RELEASE ANY PARTS FOR REBUILDING IT. THEN FORD WOULD NOT RELEASE A REFURBISHED TRANSMISSION FOR IT, THEN THEY CLAIMED THE GARAGES JUST HAD A MISS COMMUNICATIONS. CALLED FORD CUSTOMER SERVICE, THEY SAID CALL BACK IN 48 HRS HAD TO CALL THEM BACK A WK N HALF LATER, JUST TO BE TOLD BY KIM THE SUPERVISOR THAT SHE HOPES I HAVE A NICE DAY. ENDED UP PAYING $6800. TO HAVE MY TRANSMISSION REPLACED WITH A REFURBISHED ONE FROM TENN. HAD TO PAY XTRA SHIPPING. FORD QUIT MAKING THE CVT BECAUSE THEY KNOW THE PROBLEMS THAT IT HAS AND IS NOT STANDING BEHIND THEIR ERROR.

I OWN A MERCURY MONTEGO 2005 PREMIER EDITION, THE LEFT REAR SEAT BELT SHOULDER STRAP SOMETIMES RATCHETS UP SUPER TIGHT ON THE PASSENGER CAUSING THEM TO HAVE TO REMOVE IT LET IT TRAVEL BACK IN AND THEN REBUCKLE IT. I HAVE NOT HAD IT REPLACED AT THIS TIME,BECAUSE I HARDLY EVER HAVE PASSENGERS IN THE REAR SEAT. BUT TODAY I HAD TO HAVE MY FRONT DRIVER SIDE SEAT BELT BUCKLING ASSEMBLY REPLACED AS THE WHOLE THING ,COVERS FELL OFF,AND SPRING AND TENSIONER FAILED TO THE POINT OF NOT STAYING HOOKED TOGETHER. IN OTHER WORDS THE WHOLE BUCKLE ASSEMBLY FAILED AND WOULDN'T STAY LATCHED. REPLACED AT FORD DEALER WITH PART# 6F9Z7461203BB [BUCKLE ASSEMBLY] TO THE TOON OF $250.08 PRETTY STEEP PRICE. I GUESS I AM WONDERING IF THERE HAVE BEEN ANY OTHER COMPLAINTS ABOUT THESE BELTS,AS THEY ARE SUPPOSED TO BE A SO CALLED MANDATORY WORN SAFETY ITEM AT ALL TIMES. IF THERE HAVE BEEN NO OTHER COMPLAINTS FILED, I GUESS I SHOULD JUST MAYBE LET FORD MOTOR CO. KNOW ABOUT THE PROBLEM. *KB