MERCURY Complaints

TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING AT APPROXIMATELY 20 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE FUEL DELIVERY MODULE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V421000 (FUEL SYSTEM, GASOLINE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,028.

TL* THE CONTACT OWNS A 2005 MERCURY MOUNTAINEER. THE CONTACT STATED THE OVERHEAD CONSOLE THAT CONTROLS THE AIR CONDITIONING, THE DOME LIGHTS IN THE REAR OF THE VEHICLE, AND THE BRACKET HAD SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 38,995 AND THE CURRENT MILEAGE WAS 39,000.

2003 MERC MARQUIS LOW BEAM LIGHTS WENT OUT AT 60MPH UNLIT RURAL ROAD. ALMOST CRASHED HAD I NOT RAISED HIGH BEAM LEVER ON STEERING COLUMN. LOW BEAM OPERATES INTERMITTENTLY. DIAGNOSED AS ELECTRONIC CONTROL MODULE FAILURE. ESTIMATED REPAIR COST $700. IF NO RECALL, SOMEONE WILL DIE. *KB

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS AND THE INTERIOR LIGHTS WOULD SUDDENLY MALFUNCTION AND STOP ILLUMINATING, INCREASING THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST INDICATED THAT THE HEAD LIGHT CONTROL MODULE WAS FAULTY. THE CONTACT DID NOT HAVE THE HEADLIGHT CONTROL MODULE REPLACED. THE FAILURE MILEAGE WAS 150,000.

ON THURSDAY, AUGUST 11, 2011 OUR 2008 MERCURY MARINER HYBRID SHUTDOWN WHILE TRAVELING 67-70MPH ON I-39 IN THE PASSING LANE NEXT TO A SEMI. HAD TO CUT ACROSS THE INTERSTATE ONTO LOOSE GRAVEL, CREATING A DANGEROUS SITUATION FOR MULTIPLE DRIVERS. HAD JUST HAD THIS 'FIXED' BY DEALERSHIP TWO WEEKS BEFORE. I WAS TOLD BY THE DEALERSHIP AT THAT TIME THAT IT NEEDED A CHIP UPGRADE, WHICH WAS DONE. UNFORTUNATELY, THIS WAS NOT THE NEEDED 'FIX' OBVIOUSLY. I WAS ABLE TO RESTART IT LIKE I HAD BEFORE, BUT COULD NOT DRIVE ABOVE 60-62 MPH IN ORDER TO KEEP VEHICLE RUNNING. JUST TOOK IT INTO DEALERSHIP AGAIN TODAY, AND THEY HAD NOT HEARD OF THIS PROBLEM ON ANY OTHER HYBRIDS. *TR

I OWN A 2008 MERCURY SABLE. THE FIRST MONTH I HAD IT I DROVE 2300 MILES ROUND TRIP TO YELLOWSTONE. ALMOST EVERY TIME I STOPPED I FOUND THE HOOD UNLATCHED (PARTIALLY OPEN). I DISCOVERED THAT THE UNFORTUNATE LOCATION AND ORIENTATION OF THE HOOD RELEASE (DIRECTLY ABOVE THE EMERGENCY BRAKE PEDAL AND PIVOTING UPWARD RATHER THAN PULLING UP OR OUT) MUST HAVE SNAGGED MY TENNIS SHOE EACH TIME. IT HADN'T HAPPENED SINCE I TRAINED MYSELF TO MOVE MY FOOT SIDEWAYS AS I RELEASE THE PARKING BRAKE. THE HOOD PULL NEEDS TO BE RELOCATED OR REORIENTED. *TR

I HAVE A 2007 FORD MERCURY MONTEGO THAT THE THROTTLE HAS A MIND OF ITS OWN-IT OFTEN FLUCTUATES AND I FEEL THAT FORD SHOULD RECALL THIS DEFECT IMMEDIATELY BEFORE SERIOUS ACCIDENTS OCCURS. IT IS AN ON-GOING ISSUE AND HAPPENS DAILY. THERE IS NO WARNING WHEN THE THROTTLE FLUCTUATES-IT IS SOMETHING I MUST BE COGNIZANT ABOUT AT ALL TIMES. I HAVE BEEN TO THE FORD DEALER TO SEE IF THERE HAS BEEN A RECALL AND IF OTHERS HAVE MADE COMPLAINTS ABOUT THIS AS WELL.. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW AND THE LAST INCIDENT WAS YESTERDAY! *TR

I HAVE THE SAME PROBLEM WITH MY 2002 MERCURY MOUNTAINEER, 85,000 MILES, AS CASE NUMBER 10187427. RUBBING SOUND IN DRIVER'S SIDE REAR WHEEL AS WHEEL ROTATES; GOING FRONTWARDS OR BACKWARDS BRAKES, PADS, ROTORS, CALIPERS ALL HAVE BEEN REPLACED AND NOISE HAS NOT CEASED. *TR

TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 35 MPH ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT NOTICED SMOKE EMITTING FROM THE HAZARD WARNING SWITCH HOUSING. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. ..UPDATED 09/29/11 *BF THE TURN SIGNAL SWITCH WAS REPLACED. UPDATED 10/07/11

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT NOTICED THAT THE REAR COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE REAR COIL SPRINGS AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 48,836.