MERCURY Complaints

I WAS DRIVING ON INTERSTATE 75 AT APPROXIMATELY 70 MPH. WITHOUT WARNING I HEARD A LOUD WHINING NOISE AND I HAD NO FORWARD POWER. I SOMEHOW WAS ABLE TO STEER THE CAR TO THE SIDE OF THE ROAD. I REQUIRED A TOW AND AM BEING TOLD THAT THE TRANSMISSION IS GONE, COSTING OVER $3000 TO REPAIR. I NOW KNOW THAT NUMEROUS REPORTS OF SUDDEN TRANSMISSION FAILURE HAVE BEEN MADE. I BELIEVE I SHOULD HAVE BEEN MADE AWARE OF THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHEN IT WAS DEPRESSED TO THE FLOOR. IN ORDER TO RELEASE THE PEDAL, THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.

INTERIOR DOOR HANDLES HAVE A TENDENCY TO SNAP, WITH NO INDICATION THAT THEY ARE WEAK OR FRAGILE. THIS HAS HAPPENED TO ME PERSONALLY TWICE AND TO OTHERS MANY TIME, ACCORDING TO ONLINE FORUMS FOR THIS VEHICLE. THERE IS NO AVAILABLE REPAIR BEYOND REPLACEMENT OF THE DOOR HANDLES. OBVIOUSLY, IN AN ACCIDENT THIS WOULD LIMIT ONE'S ABILITY TO SAFELY EXIT THE VEHICLE. *TR

TL* THE CONTACT OWNS A WEBASTO HOLLANDIA 600 SUNROOF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V124000(VISIBILITY:SUN ROOF ASSEMBLY). ONCE SHE CONTACTED THE MANUFACTURER, THEY ADVISED HER THAT THE PARTS WERE ON BACKORDER AND WERE UNABLE TO PROVIDED AN ESTIMATED TIME OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. IT WAS SAID TO TAKE TWO WEESKS UNTIL PARTS WERE IN. NEVER RECIEVED PHONE CALL. IT HAS BEEN CLOSE TO TWO MONTHS. UPDATED 09/01/2011 *LN

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO PREMIER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED NUMEROUS TIMES, WOULD LOSE POWER AND STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE THROTTLE BODY SENSOR. THE THROTTLE BODY SENSOR WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE FAILURE WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2006 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE CONTROL MOUNTING BRACKET FRACTURED, DETACHING PART OF THE FRAME AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE FAILURE ALSO CAUSED DAMAGE TO THE REAR PASSENGER TIRE. THE CONTACT GAINED CONTROL OF THE STEERING AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THE REAR PASSENGER SIDE CONTROL MOUNTING BRACKET AND PART OF THE FRAME WAS CORRODED AND FRACTURED. THE MECHANIC ADVISED THAT BECAUSE OF LIABILITY ISSUES, THEY WERE UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

I HAVE A 05 MONTEGO I BROUGHT USED LAST YEAR IT WANTS TO GO BY ITSELF WHEN U START TO LEAVE I ALMOST HIT A PERSON WHILE IN DRIVE THRU LAST WEEK THIS IS SCARY DOES SOMEONE HAVE TO DYE OR GET HURT BEFORE A RECALL WAS TOLD IT THE THROTTLE BODY SENSOR REALLY EXPENSIVE TO FIX AND NOT SURE WHICH ONE THEIRS TWO IM TOLD. *TR

MY 99 SABLE GS HAS A RECALL ON THE FRONT COIL SPRINGS AND FORD WILL NOT REPLACE THEM BECAUSE IT HAS EXCEEDED THE TIME FRAME. WHICH IS RIDICULOUS! I NEVER EVEN RECEIVED A RECALL NOTICE ON THE CAR WE FOUND THE RECALL ONLINE. ALSO THE REAR COIL SPRINGS ARE BROKEN AND THE TIRES ARE MESSED UP AND FORD WON'T RECALL THEM IF SALT IS GOING TO GET IN THE FRONT COIL SPRINGS AND MAKE THEM CRACK THEN WHAT MAKES YOU THINK THAT IT WON'T GET IN THE REAR? WE HAVE SMALL CHILDREN AND ARE WORRIED ABOUT THEIR SAFETY. WE WILL BE GETTING A LAWYER AND FILE A COMPLAINT THROUGH HIM BECAUSE THIS CAR IS NOT SAFE FOR ANYONE TO BE IN LET ALONE CHILDREN. I THINK THEY SHOULD WORRY ABOUT SAFETY AND NOT MASS PRODUCTION. *TR

I HAVE A 2004 MERCURY MONTEREY WIT 71,000 MILES ON IT. I WAS DRIVING HOME FROM CHURCH VBS JUNE 24 AT 10 PM WITH MY KIDS GOING 55 MPH WHEN THE RPMS STARTED REVVING UP. I ENDED UP IN A REALLY BAD PLACE THAT COULD'VE BEEN FATAL. WE WERE IN A CURVE ON A HIGH TRAFFIC ROAD WITH A ABOUT A 3FT DITCH BESIDE US AND I WAS NOT ABLE TO PULL OFF THE ROAD. THE ONLY THING THAT SAVED US WAS MY HUSBAND WAS STILL AT THE CHURCH AND WAS ABLE TO GET TO US WITH SOME FRIENDS FROM CHURCH AND HELPED TOW THE VAN TO OUR HOUSE. THERE WAS NO WARNING JUST STOPPED MOVING AND RPMS REVVING UP. I HAVE 4 KIDS AND JUST PAID A HUGE DOWN PAYMENT ON THIS VAN SO I HAVE NO MONEY TO FIX IT. FORD IS NOT STANDING BEHIND THEIR PRODUCT. I HAVE HAD TWO CHEVROLETS IN THE PAST THAT DIDN'T EXPERIENCE TRANSMISSION PROBLEMS UNTIL AFTER 250,000 MILES. PLEASE HELP! *TR

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, WITH THE REAR LIFT GATE OPENED, WHEN IT BEGAN TO ROLL BACKWARDS. WHILE ATTEMPTING TO ENTER THE MOVING VEHICLE, THE CONTACT WAS KNOCKED DOWN AND SUSTAINED INJURIES. THE VEHICLE CONTINUED TO ROLL BACKWARDS UNTIL CRASHING INTO A TREE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER: EA09013 (STEERING POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) STEERING:COLUMN STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE) THAT MAY BE RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE.