MERCURY Complaints

SUB FRAME RUSTED THROUGH AROUND FRONT LOWER CONTROL ARM BOLTS CAUSING EXCESSIVE PLAY IN STEERING AND POSSIBLE SEPARATION OF CONTROL ARM FROM SUB FRAME. FRONT MOUNT BOLT IS RECESSED 1/2 INCH IN TO THE SUB FRAME WHERE WATER/SALT CAN COLLECT AND HAS NO WHERE TO DRAIN. *TR

MY 2000 SABLE AUTO LIGHT SWITCH WONT WORK WANTING TO KNOW IF THERE IS A RECALL ON THIS PART? *TR

MY 2004 MERCURY GRAND MARQUIS HEADLIGHTS KEEP TURNING OFF WITHOUT WARNING AT NIGHT. I ALMOST KILLED A PEDESTRIAN AS THE LIGHTS WENT OUT AT NIGHT AND I COULDN'T SEE BEFORE STOPPING THE CAR. I DID HOWEVER STRIKE THE EMPTY BABYSTROLLER THEY WERE PUSHING WHICH CONTAINED GROCERIES. I'M TOLD BY THE DEALER THAT IT IS A MODULE. COSTING $500. PLUS $99 AN HOUR TO DIAGNOSE ( WHICH WILL OF COURSE BE A MIN OF TWO HOURS ) AD THEN THE LABOR FOR TOTAL OF ABOUT $1,000. THIS SEEMS TO HAPPEN MORE OFTEN THE NOT. I'VE LOOKED ONLINE AND FOUND LOTS OF PEOPLE WITH THE SAME PROBLEM. FORTUNATELY THERE HAVE BEEN NO INJURIES OR DEATHS YET AS A RESULT THAT I'M AWARE OF. SO WHEN THERE IS A DEATH BECAUSE OF THIS, WHOSE IS GOING TO TELL THE FAMILY THAT THIS WAS APROBLEM THAT COULD HAVE BEEN AVOIDED OR FIXED. WE SHOULD HAVE TO WAIT FOR INJURY OR DEATH FOR ACTION TO BE TAKEN. THE DEALER ( LINCOLN MERCURY) SAYS ITS A DEFECTIVE PART ( MODULE). THIS IS A SAFETY ISSUE SINCE YOU CAN'T LEGALLY DRIVE A CAR @ NIGHT WITHOUT LIGHTS. PLEASE LOOK INTO THIS AND MAKE SOMETHING HAPPEN, PLEASE ! *TR

I WAS DRIVING VEHICLE (VAN) ON A BUSY ROAD AND THE RPM GAGE SUDDENLY SURGED BUT THE VEHICLE LOST ALL POWER. I HAD TO COAST THE VAN TO THE SIDE OF THE ROAD. I TURNED OFF THE VAN AND RESTARTED IT. THE VAN WOULD NOT ENGAGE IN DRIVE OR REVERSE. I COULD NOT MOVE THE VAN AND CALLED FOR A TOW TRUCK. THE VAN HAD BEEN WORKING PERFECTLY. NO LOUD NOISES OR ANY DIFFICULTY SHIFTING DURING OR PRIOR TO THE TRANSMISSION FAILURE. THE TRANSMISSION HAD TO BE REPLACED WITH A POWER TRAIN, AND NEW TORQUE CONVERTER BY AAMCO FOR $3,008.52 I UNDERSTAND A COMPLAINT IS ALREADY UNDER INVESTIGATION ACTION #EA09019 THERE WAS NOT ANY FLUID LEAKING ALL THE DAMAGE WAS INTERNAL.

MY WIFE AND I HAD DRIVEN OVER TO MELBOURNE, FL ON OCT. 15 TO ATTEND GRANDSON'S WEDDING OCT. 16. DUE TO MY PARKINSON'S DISEASE MY WIFE WAS DRIVING US AROUND THE AREA ON SUNDAY TO SEE THINGS SINCE WE USED TO LIVE IN MELBOURNE. RIGHT IN FRONT OF OUR OLD CHURCH THE VAN JUST STOPPED ITS FORWARD MOTION AND WE WERE BARELY ABLE TO GET TO THE SIDE OF THE 3-LANE ROAD. A POLICEMAN DIRECTING CHURCH TRAFFIC PUSHED US OFF THE BUSY ROAD WHERE WE AWAITED TOW TRUCK. SINCE IT WAS SUNDAY NO REPAIR SHOP WAS OPEN SO TOW TRUCK DROPPED OFF VAN IN REPAIR SHOP PARKING LOT AND THEN TOOK US BACK TO OUR MOTEL WHERE WE TRIED TO GET A RENTAL CAR BUT RENTAL CAR PLACES ALSO CLOSED AND WE HAD TO WAIT UNTIL MONDAY TO GET ONE. HAD TO ORDER IN PIZZA FOR DINNER. WE HAD TO ADD TWO MORE NIGHTS TO OUR MOTEL STAY, HAD COST OF RENTAL CAR FOR THAT TIME AND THE TRANSMISSION COST US $2238.11. IF THIS PROBLEM HAD OCCURRED THE DAY OF THE WEDDING WE WOULD HAVE BEEN IN DANGER BECAUSE WE HAD TO TRAVEL FROM COCOA BEACH BACK TO MELBOURNE MOTEL AT 11:00 AT NIGHT ON I-95. SUDDEN LOSS OF POWER IN THAT SCENERIO COULD HAVE ENDED UP BEING TRAGIC.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE FRONT TIRE. THE VEHICLE WAS REPAIRED BY AN AUTOMOTIVE SHOP. IN ADDITION, THE REAR SPRINGS WERE ALSO FRACTURED AND ALL FOUR STRUTS AND SPRINGS WERE REPLACED AS WELL AS THE SWAY BAR. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 06/24/11 *BF UPDATED 06/30/11.*JB

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT SEAT BELT WOULD NOT RETRACT. THE FAILURE STARTED INTERMITTENTLY BUT BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 00V083000 (SEAT BELTS: FRONT: RETRACTOR) OR 00V157001 (SEAT BELTS: FRONT: ANCHORAGE). THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 117,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

NORMAL DRIVING FAILURE STARTED WITH PAINT PEALING OFF AND CONTINUING NOTHING HAS BEEN AS YET TO CORRECT PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE FROM UNDERNEATH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED ON THE FRONT AND REAR DRIVER AND PASSENGER SIDES DUE TO CORROSION. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS NOT A RECALL FOR THE FAILURE. THE DEALER STATED THERE WERE SIMILAR FAILURES REPORTED BUT THERE WAS ONLY A RECALL FOR THE PRIOR YEAR, MAKE AND MODEL. THE APPROXIMATE FAILURE MILEAGE WAS 134,320.

I LIKE MY CAR EXCEPT, EXCEPT FOR BEING SCARED OF DRIVING ON THE FREEWAY OR TRYING TO GO UP A HILL AND DON'T EVEN THINK ABOUT PASSING SOMEONE. WHEN THE CAR'S ENGINE NEED TO SHIFT IT WILL SHIFT SO HARD IT ALMOST THROW ME INTO THE BACK SEAT OF ANOTHER CAR OR THAT IS HOW I FEEL IF I DON'T HOLD ON TO THE STEERING WHEEL TIGHTLY. THEIR IS SOMETHING WRONG WITH THE TRANSMISSION DRIVE SHAFT OR TRANS SYSTEM AND IT NEEDS TO BE RECALL. I JUST HAD TO REPLACE THE UPPER ROLL RETRACTOR WHICH WAS RECALLED ON OTHER MERCURY CARS EXCEPT ACCORDING TO MERCURY NOT MY YEAR OR CAR... COME ON..... YES IT'S SHOULD HAVE BEEN A RECALL ON MY CAR AS WELL. QUESTION WHAT TO DO....