MERCURY Complaints

HEADLIGHTS ON MY 2004 MERCURY GRAND MARQUIS STOPPED WORKING WHILE DRIVING. ALL OF THE FUSES ARE OK SO PROBLEM IS SOMEWHERE ELSE. PARKING LIGHTS AND BLINKERS STILL WORK. CAN HOLD THE HIGH BEAM LEVER TOWARDS THE DRIVER SEAT AND LIGHTS WILL COME ON BUT I MUST HOLD THE LEVER IN WHILE DRIVING WITH ONE HAND. *TR

HEATER/DEFROSTER FAN HAS FAILED. THIS ALSO PREVENTS THE A/C FROM CLEARING THE WINDSHIELD OF CONDENSATION. *TR

TL*THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE USING THE CRUISE CONTROL, APPLYING THE BRAKES AND RESUMING TO NORMAL THE VEHICLE SUDDENLY ACCELERATED TO HIGHER SPEEDS. THE VEHICLE STOPPED AFTER THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE SINCE THEY WERE UNABLE TO DUPLICATE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

OWN A 2005 MERCURY MOUNTAINEER. SINCE I'VE PURCHASED IT I'VE HAD ISSUES WITH THE AIRBAG LIGHT STAYING ON, THE SEATBELTS NOT REGISTERED AS BEING UNDONE AND THE GAS NOT REGISTERING (I FILL IT UP AND IT SAYS THE LAST AMOUNT AND WILL NOT SAY IT'S FULL UNTIL SOMETIMES 2-3 DAYS). I'M MOST CONCERNED ABOUT THE AIRBAGS AND THE SEATBELTS. I SEEN THAT EARLIER MODELS AND 2006 HAVE ISSUES WITH THE AIRBAG NOT DEPLOYING. THE DEALERSHIP HAS REPLACED THE SENSOR 3 TIMES FOR THE AIRBAG AND PUT IN A NEW SEAT BELT SYSTEM ABOUT 15 MOS. AGO. THE DEALERSHIP WILL NOT COVER IT AGAIN AND SAYS I NEED TO PAY FOR IT. THIS HAS BEEN AN ONGOING PROBLEM AND FROM THE WEB RESEARCH, IT'S NOT PROBLEMS THAT MERCURY/FORD IS UNAWARE. THESE ARE SAFETY ISSUES. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING IN REVERSE OUT OF THE DRIVEWAY AT APPROXIMATELY 2 MPH WHEN HE HEARD A LOUD POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND OBSERVED THAT THE FRONT DRIVER SIDE TIRE WAS COMPLETELY FLATTENED. THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THEY CONFIRMED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED WHICH CAUSED THE TIRE TO PUNCTURE. THE DEFECTIVE TIRE WAS REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC FOR THE COIL SPRING FAILURE. THERE WAS A RECALL FOR THE 1999-2001 MODEL YEAR VEHICLES UNDER NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). THE CONTACT WILL NOTIFY THE MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING 12-14 MPH AND ATTEMPTING TO SLOW DOWN TO A STOP, THE VEHICLE LUNGED FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL MORE FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. ONCE WHILE DRIVING IN REVERSE, THE VEHICLE LUNGED FORWARD AND PINNED HIS SON BETWEEN HIS VEHICLE AND ANOTHER. THE CHILD SUSTAINED ARM INJURIES. NO POLICE REPORT WAS FILED. THE FAILURE HAD BEEN OCCURRING SINCE 2008. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS UNSURE OF WHAT THE DEALER DID TO REMEDY THE PROBLEM. THE FAILURE CONTINUED AND PROGRESSED TO A MORE CONSISTENT PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 50,000.

TL*THE CONTACT OWNS A 2003 MERCURY MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED WHILE HE WAS DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT MODULE WAS DEFECTIVE. IT WAS REPLACED SEVERAL TIMES BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 70,000.

ON FEB 7, 2011,AFTER EXITING I10, I STOPPED MY 2005 MONTEREY VAN AT MY GRANDSON'S HOME. AS I RESTARTED I BACKED OUT AND SWITCHED TO FORWARD GEAR. AS I PRESSED THE ACCELERATOR, NOTHING HAPPENED. I TRIED ALL GEARS AND SAME RESULT. CHECKING GOOGLE, I FOUND OUT THAT THIS HAS HAPPENED TO THOUSANDS OF 2005 MONTEREY VANS AND MERCURY/FORD HAS DONE NOTHING TO RECTIFY THIS MAJOR PROBLEM WITH THE TRANSMISSION. MY DEALERSHIP QUOTED ME A PRICE OF OVER$2,100 TO FIX. I BELIEVE THAT THIS IS FORD'S BILL AND I SHOULDN'T BE RESPONSIIBLE FOR THEIR EXTREMELY POOR ENGINEERING. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THE REAR LIFTGATE WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD INTERMITTENTLY COME DOWN HARD ON WHOEVER WAS STANDING UNDER THE LIFTGATE. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 06V069000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE) AND WAS ADVISED THAT HIS VEHICLE WAS REPAIRED UNDER THE RECALL IN 2006. THE CONTACT DID NOT RECALL HAVING THE REPAIR PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

THE BLOWER FAN OF THE HEATER & DEFROSTER FAILED TO OPERATE. WINDSHIELD FROST ON THE OUTSIDE AND FOG ON THE INSIDE COULD NOT BE REMOVED THUS MAKING DRIVING VERY HAZARDOUS. AFTER SEVERAL DAYS THE PROBLEM RESOLVED ITSELF BUT REOCCURRED EVERY YEAR OR TWO. I RESEARCHED THE PROBLEM RECENTLY DURING THE LAST FAILURE (2/6/2011) AND FEEL STRONGLY THAT THE INTERMITTENT FAILING PART IS THE BLOWER MOTOR SPEED CONTROLLER, PART NUMBER XW1H-19E624-AB. FORTUNATELY, THE MOTOR AND BLOWER WILL OPERATE (FOR NOW) AFTER I HIT IT A COUPLE TIMES WITH A HAMMER. SEVERAL WEB SITES DESCRIBE THIS PART INCLUDING PHOTOS. REMOVAL AND INSTALLATION. IF THIS ITEM HAS NOT BEEN RECALLED AS A SAFETY ISSUE, I THINK IT SHOULD BE.