MERCURY Complaints

TL*THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG LIGHT REMAINED ILLUMINATED WHILE THE PASSENGER WAS SEATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE AIR BAG SENSOR WAS REPLACED, BUT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 14 AND THE CURRENT MILEAGE WAS 7,290. UPDATED 07/08/11*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WITH NO SATISFACTORY OUTCOME. UPDATED 08/29/11

HAVE A LITTLE OVER 67,000 MILES ON VEHICLE. DRIVING AT HIGHWAY SPEED TRANSMISSION INDICATOR CAME ON, O/D INDICATOR FLASHES AND SERVICE ENGINE INDICATOR CAME ON. TRANSMISSION SHIFTS ROUGHLY FROM 1ST GEAR TO 2ND, AND DOES NOT HAVE OVERDRIVE. SERVICE STATION RAN DIAGNOSTIC WHICH RESULTED IN 4 SERVICE CODES: PO732, PO735, PO775, AND PO1744. THESE CODES WERE ALSO CONFIRMED BY AAMCO TRANSMISSION. THE RESULT APPEARS TO BE TRANSMISSION SOLENOID PACK, ALONG WITH REBUILD OF THE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2003 MERCURY MARAUDER. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED AND WAS CAUSING THE HEADLIGHTS TO FAIL ON AN INTERMITTENT BASIS WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INSPECTED BY A DEALER FOR THE FAILURE AND WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS AND TAILLIGHTS FAILED. THE FAILURE OCCURRED ON A INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THAT FAILURE WAS CAUSED BY A DEFECT IN THE LIGHTING CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

1998 MERCURY MOUNTAINEER. THE DRIVERS DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE KEY AND MOST TIMES WILL NOT OPEN FROM THE INSIDE WITH THE LATCH HANDLE. I HAVE HEARD THAT THIS PROBLEM EXISTS WITH MOST 1998 - 2001 MERCURY MOUNTAINEERS, FORD EXPLORERS AND FORD RANGERS. IN THE EVENT OF AN EMERGENCY SUCH AS A CRASH, I MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE. *TR

AUTOMATIC TRANSMISSION- THIS TRANSMISSION IS HORRIBLE A FEW TIMES I NOTICED THE SEVERE NOISE AND JERK WHEN I WENT TO REVERSE. I THOUGHT PERHAPS IT WAS ME. ON CHRISTMAS EVE I WENT TO PULL AWAY FROM STOP LIGHT AND CAR STARTED TO ACCELERATE THEN SLOWED DOWN I GAVE IT A LITTLE GAS AND IT JERKED ME SO HARD IT HURT MY NECK (WHICH IS STILL BOTHERING ME TODAY). THE OD LIGHT CAME ON AND CHECK TRANSMISSION. REPAIR COST $2,7000, BASICALLY EVERYTHING WENT BAD. AFTER HEARING FROM NUMEROUS PEOPLE THIS IS A PROBLEM THAT FORD IS AWARE OF. THEY EVEN WENT SO FAR AS TO CORRECT IT FOR FUTURE MODELS BUT HAS YET TO PERFORM A RECALL ON 2005 MOUNTAINEERS AND EXPLORERS. AS FORD WAS AWARE OF THIS PROBLEM CORRECTED IT FOR FUTURE MODELS THEY SHOULD BE LIABLE AND A RECALL NOTICE SHOULD BE FORTHCOMING. ANYONE WHO HAS EXPERIENCED THIS SHOULD GET FULL REFUND OF MONIES PAID. NOW TO ADDRESS THE CRACKING AROUND THE MERCURY EMBLEM ON THE LIFT GATE. FORD IS AWARE OF THIS PROBLEM AND HAS CHANGED IT FOR FUTURE MODELS, BUT INSTEAD OF STEPPING UP AND CORRECTING PASS MODELS THEY SWEEP IT UNDER THE RUG. A FULL INVESTIGATION INTO BOTH OF THESE CONCERNS AS WITH TRANSMISSIONS SOMEONE COULD EASILY BE FATALLY INJURED.

TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STARTED THE IGNITION AND THE TEMPERATURE GAUGE DISPLAYED A HOT LEVEL READING WITH THE ILLUMINATION OF THE COOLANT WARNING INDICATOR. THE ENGINE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE HEAD GASKET. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 96,000.

2002 MERCURY SABLE-LEFT FRONT COIL SPRING FAILED AND DESTROYED THE RADIAL TIRE AT THAT LOCATION. CAR HAS APPROXIMATELY 80,000 MILES HAS BEEN CAREFULLY MAINTAINED. FORD MOTOR CO. SAYS IT IS NOT COVERED UNDER ANY RECALL. CAR IS AT THE SHOP FOR REPAIRS WHICH INCLUDE REPLACING BOTH COIL SPRINGS AND REPLACING DAMAGED TIRE. ANY OTHER DAMAGE FROM THIS EVENT IS YET TO BE DETERMINED. THIS EVENT TOOK PLACE DECEMBER 27, 2010 @ APPROX. 01:00 P.M. *TR

GAS MILEAGE HAS SUDDENLY AND MARKEDLY PLUMMETED ON HIGHWAY DRIVING. AIR FILTER REPLACED - NO CHANGE. THERE HAS BEEN NO CHANGE IN DRIVING PATTERNS. IT HAS GONE FROM AROUND 20 HWY TO AROUND 10 HWY OUT OF THE BLUE - NO ENGINE/TRANNY/BRAKES ISSUES OR ANYTHING LIKE THAT. NOT A CLUE. *TR

FRONT COIL SPRING OF MY 2002 MERCURY SABLE BROKE AND PUNCTURED A HOLE IN THE TIRE. HAD TO REPLACE COIL SPRING, STRUT, AND SWAY BAR LINKS. *TR