MERCURY Complaints

TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE COIL SPRING BROKE WHICH CAUSED THE TIRE TO BECOME FLAT. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL MECHANIC WHO REPLACED THE FRONT COIL SPRINGS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS WOULD INTERMITTENTLY TURN OFF AND BACK ON. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO REPLACED THE TURN SIGNAL SWITCH BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS WENT HIGHER THAN NORMAL. SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BUT COULD NOT STEER OR MOVE AFTER THAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT ALL THE LIGHTS ON THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING AND THE CONTACT WAS FORCED TO USE THE HAZARD LIGHTS. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 59,000.

VIN IN THIS FORM WOULD NOT LET ME ADD THE 17TH DIGIT. THE 17TH DIGIT IS A 6. I SHUT REAR DOOR OF MERCURY MARINER AND REAR WINDOW SHATTERED-EXPLODED INTO LITTLE PIECES NO LARGER AND 1 INCH. TEMPERATURE 40 DEGREES. CLOUDY. NO ONE WAS INJURED. SHATTERED PIECES FELL ONTO A PARKING LOT.

I WAS ON MY WAY HOME AFTER PICKING UP MY 2 GRANDDAUGHTERS AND MY CAR JUST LOST ALL MOVEMENT. THE MOTOR WAS RUNNING BUT WHEN I TRIED TO ACCELERATE IT WOULD NOT MOVE FORWARD. I WAS ABLE TO COAST TO THE BOTTOM OF THE HILL, WHERE LUCKILY THERE WAS TURNOFF LANE. I CALLED FOR ASSISTANCE AND THEN HAD TO BE TOWED. THE GIRLS WERE SCARED TO DEATH, I GUESS JUST KNOWING THAT WE WEREN'T ABLE TO GO, IT WAS DARK AND WE WERE ON A BUSY HIGHWAY. THE MECHANIC HAS INFORMED ME THAT IT IS THE TRANSMISSION. MY CAR IS A 2004 MERCURY MONTEREY, ONLY 77,000 MILES. IT HAS NEVER GIVEN ME ANY TROUBLE. THIS HAS BEEN QUITE AN INCONVENIENCE, ESPECIALLY SINCE I WORK EVERYDAY AND IT IS GOING TO BE QUITE AN EXPENSE TO REPLACE, LAST QUOTE WAS 2600.00, WHICH IS NOT EASY TO COME BY GIVEN THE ECONOMY. AFTER READING OVER 100 COMPLAINTS FROM OTHERS SHARING THE SAME EXPERIENCE, I FEEL THIS IS DEFINITELY SOMETHING THAT NEEDS TO BE INVESTIGATED. I GUESS WE WERE LUCKY THAT AN ACCIDENT DID NOT OCCUR, GIVEN THE CIRCUMSTANCES UNDER WHICH THIS HAPPENED. *TR

I HAVE A 2004 MERCURY MONTEREY WITH APPROXIMATELY 70,000 MILES. THE TORQUE CONVERTER WAS REPLACED UNDER AN EXTENDED WARRANTY AT APPROXIMATELY 37,000 MILES. I JUST TOOK THE VAN BACK TO THE DEALERSHIP BECAUSE OF A NOISE FROM THE ENGINE, AND I AM TOLD BY THE MERCURY TECH THE TORQUE CONVERTER IS GOING BAD AGAIN, AND THEY WANT $1700 TO REPLACE IT AGAIN. IN RESEARCHING THIS PROBLEM I FOUND A LARGE NUMBER OF COMPLAINTS ALSO FILED FOR THE SAME PROBLEM, THIS NEEDS TO BE ADDRESSED. *TR

HIT THE REMOTE CONTROL BUTTON TO OPEN THE REAR HATCH FOR THE 2002 MERCURY MOUNTAINEER. THE REAR HATCH OPENED ONLY HALFWAY AUTOMATICALLY, AS IT IS SUPPOSE TO OPEN FURTHER I PUSHED IT UP, WITHOUT UNUSUAL FORCE AND THE ENTIRE REAR WINDOW SHATTERED, AND THE ENCASEMENT THAT HELD IT HIT ME IN THE HEAD RATHER HARD. IT IS NOW WITHOUT A WINDOW. THIS IS THE SECOND WINDOW REPLACEMENT. THE FIRST REAR WINDOW WAS REPLACED IN 2004 WHEN, DURING A COLD SNAP HERE IN NY IT SPIDERED INTO A CRACK BUT DID NOT SHATTER. WHEN MY HUSBAND TOOK IT TO THE DEALER AS IT WAS STILL UNDER WARRANTY THEY ARGUED AT FIRST, BUT THEN THE PHONE STARTED TO RING AND THEY DECIDED IT WAS AN ONGOING PROBLEM AND DESIGN "FLAW". *TR

TL* THE CONTACT OWNS A 2008 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD STALL AND THE WRENCH WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A SEVERAL ATTEMPTS. THE FAILURE WOULD OCCUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 06/24/11

12/12/2010--THE TRANSMISSION IS SLIPPING AS I LEFT MY GRANDSON BIRTHDAY ,I BOUGHT THE CAR LAST MONTH IT ONLY HAS 19,800 MILES ON IT. *TR