MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 MERCURY TRACER- ABERDEEN, NJ
WHILE DRIVING FELT SEVERE VIBRATION AND LOUD NOISE AT ALL SPEEDS AND CAR PULLING TO THE RIGHT HARD. VIBRATION BECAME WORSE ABOUT 8 MILES LATER, CAR WAS NOT DRIVABLE AND ALMOST RAN OFF THE ROAD. THE TREAD SEPARATED FROM THE TIRE. PULLED OVER, PUT THE SPARE ON. PEP BOYS REPLACED BOTH FRONT TIRES, THE OTHER TIRE HAD TREAD FAILURE ALSO. PEP BOYS REFUSED TO GIVE ME THE DEFECTIVE TIRES. *TR
Source: NHTSA WEB SITE -
2000 MERCURY SABLE- SANTA CLARA, CA
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED WHILE TRAVELING AT 40 MPH, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE AND PLACED THE VEHICLE IN NEUTRAL. THE VEHICLE CAME TO A STOP AND THE ENGINE WAS SHUT OFF. ONCE THE CONTACT RESTARTED THE VEHICLE THE RPMS CONTINUED TO EXHIBIT AN ABNORMAL INCREASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING REPAIRS. THE CONTACT BELIEVED THE FAILURE WAS DUE TO A LOSE THROTTLE. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 MERCURY SABLE- OAK LAWN, IL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES, THE CONTACT WAS INFORMED THAT THE FUEL FILLER NECK HAD CORRODED AND WAS LEAKING FUEL. THE MANUFACTURER ADVISED THEY WERE NOT AWARE OF THE TYPE OF FAILURE AND WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY MARAUDER- CLEVELAND, OH
REAR AXLES ARE NOT HARDENED PROPERLY,CAUSING LOSS OF LUBRICATION AT WHEEL SEALS. *TR
Source: NHTSA WEB SITE -
2005 MERCURY MONTEREY- HELOTES, TX
WE WERE DRIVING OUR 2005 MERCURY MONTEREY MINIVAN ABOUT 45 MPH ON A FAIRLY BUSY STREET WHEN THE CAR BEGAN LOSING SPEED. MY HUSBAND THOUGHT MAYBE THE CAR HAD SLIPPED INTO NEUTRAL SO HE DOWNSHIFTED FROM DRIVE TO 3 BUT STILL NO POWER. HE TRIED LOWER GEARS AND HE STEPPED ON THE GAS SEVERAL TIMES. THE TACHOMETER RESPONDED BUT THE CAR WOULD NOT ACCELERATE OR GO INTO ANY GEAR. WE WERE FORTUNATE ENOUGH TO BE ABLE TO COAST TO A NEARBY PARKING LOT WITHOUT BEING STRUCK BUT THE CAR WOULD NOT GO INTO ANY GEAR. IT WAS LIKE THE TRANSMISSION TOTALLY FAILED. NO WARNING LIGHTS, NO NOISES, NOTHING ALERTED US THAT THE TRANSMISSION WAS ABOUT TO FAIL. IT WAS A LITTLE FRIGHTENING AND VERY FRUSTRATING. *TR
Source: NHTSA WEB SITE -
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2007 MERCURY GRAND MARQUIS- ETHRIDGE, TN
PAINT FAILURE WHERE THE TOP MEETS THE MAIN BODY. THE PAINT BLISTERS AND THEN PEELS OFF. I BELIEVE IT IS THE TOP COAT FAILING; IT LOOKS LIKE THE PRIMER IS INTACT. I SEE NO RUST, BUT THAT MAY BE DUE TO THE FACT THAT THE SHEET METAL IS ALUMINUM INSTEAD OF STEEL. THE PROBLEM CONTINUES TO GROW AND IS SPREADING OUT. I SUSPECT THAT THE PAINT APPLICATION ATG FORD IS FLAWED. *TR
Source: NHTSA WEB SITE -
1997 MERCURY GRAND MARQUIS- SOUTHWEST RANCHES, FL
THIS HAPPENED WHILE DRIVING MY 1997 MERCURY GRAND MARQUIS. THE LOWER CONTROL ARM BALL JOINT BROKE WHILE DRIVING, RESULTING IN SUSPENSION COLLAPSE. THIS BREAKAGE RESULTED IN A IRREFUTABLE TOTAL LOSS OF VEHICLE CONTROL. THERE WAS NOT A CRASH BECAUSE LUCKILY I WAS DRIVING AT VERY LOW SPEED IN A STREET WHILE THERE WERE NOT OTHER VEHICLES AROUND. IF THIS HAD HAPPENED A FEW MINUTES BEFORE WHEN I WAS IN THE EXPRESSWAY I AM TOTALLY SURE IT HAD RESULTED IN A CATASTROPHIC MULTI CAR ACCIDENT. CAR IS IN A REPAIR SHOP. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- HUNTINGTON, WV
I HAVE A 2002 MERCURY MOUNTAINEER, I HAVE HAD MORE PROBLEMS ON THIS CAR THAN ARE COUNTABLE. THE TRANSMISSION HAS SLOWLY BEEN SLIPPING SINCE I BOUGHT THE VEHICLE. I HAVE HAD TO REPLACE THE TRANSFER CASE WITHIN THE PAST TWO MONTHS, AND NOW MY CHECK TRANSMISSION LIGHT AND OD OFF LIGHT IS ON. MECHANICS NOW SAY I NEED A NEW TRANSMISSION. I HAVE LOOKED AT NUMEROUS REVIEW ON THIS MAKE AND MODEL CARS AND ALL HAVE TRANSMISSION PROBLEMS, AND THOSE WHO SAID THEY REPLACED THE TRANSMISSION, THE PROBLEM RECURRED AND IT WAS A WASTE OF MONEY. I AM JUST TRYING TO FIGURE OUT WHAT TO DO THESE PRICES IS GETTING VERY COSTLY FOR A CAR THAT SEEMS LIKE CANNOT BE REPAIRED. *TR
Source: NHTSA WEB SITE -
2006 MERCURY MONTEGO- WORCESTER, MA
AFTER HEAVY RAIN OR A CAR WASH THE DOORS ARE FULL OF WATER. I NEED TO PHYSICALLY LIFT THE RUBBER GASKETS TO ALLOW THE DOORS TO DRAIN FULLY AFTER EITHER EVENT. CORROSION PROBLEMS ARE SURELY GOING TO RESULT. ANY PLANS FOR A FIX? *TR
Source: NHTSA WEB SITE -
1993 MERCURY GRAND MARQUIS- BROWNS SUMMIT, NC
TL* THE CONTACT OWNS A 1993 MERCURY GRAND MARQUIS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE HEADLIGHTS WERE OPERATING AS NORMAL. THE CONTACT DISCOVERED THAT THE WIRING HARNESS WAS BURNED AND REPLACED THE HARNESS. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN INTO THE DEALER FOR A DIAGNOSTIC OF THE FAILURE. THE FAILURE MILEAGE WAS 218,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE