MERCURY Complaints

2002 MERCURY MOUNTAINEER. IN THE PAST 4 YEARS WE HAVE REPLACED THE REAR BEARINGS 5 TIMES AND NOW FORD MOTOR COMPANY WILL NOT HONOR THE WARRANTY. EACH TIME THE BEARINGS LAST BETWEEN 4 AND 6 MONTHS. *TR

PROBLEMS WITH TRANSMISSION IN MY 2004 MERCURY MOUNTAINEER. WHEN IN PARK AND SHIFTING IN REVERSE IT DELAYS AND THEN A LOUD HARD CLUNK. IT ALSO CLUNKS FROM GOING INTO SECOND GEAR. MY CAR IS OUT OF THE STANDARD 36,000 MILES/ 3 YEAR WARRANTY. I AM VERY DISAPPOINT IN FORD. THE CAR HASN'T EVEN HIT 30,000 MILES YET. *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT DURING ROUTINE INSPECTION, A TECHNICIAN CONCLUDED THAT THE TWO REAR COIL SPRINGS HAVE FRACTURED WITHOUT ANY PRIOR WARNINGS. HE THEN ADDED THAT THE FAILURE WAS COMMON FOR THIS MODEL TYPE. HE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED AT AN EXPENSE OF $600.00. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 10/26/09. *LJ UPDATED 10/26/09*JB

TL* THE CONTACT OWNS TOYO SPECTRUM, P/225/60/R16 ON A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED WHEN DRIVING HE WOULD HEAR ROARING COMING FROM THE TIRES. UPON FURTHER INSPECTION HE NOTICED THAT ALL FOUR TIRES HAVE ABNORMAL TREAD WEAR. HE WAS IN THE PROCESS OF HAVING THE TIRES REPLACED. HOWEVER HE HAS TAKEN THE VEHICLE FOR ROUTINE INSPECTION, AND WAS NEVER NOTIFIED OF THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 18,000.

2008 MERCURY MARINER. COMBINED CONDENSER/TRANSMISSION COOLING UNIT (BELIEVE IS MANUFACTURED BY VISTEON) LEAKED AT 48,200 MILES. SAME UNIT IS USED IN THE 2008 FORD ESCAPE. HAPPENED TO NOTICE FLUID ON GARAGE FLOOR. OTHERWISE COULD HAVE EASILY LED TO FAILURE OF TRANSMISSION WITH RESULTING VEHICLE ACCIDENT. THIS DEFECT IS THE SUBJECT OF NUMEROUS COMPLAINTS (SEE FOR EXAMPLE AUTOMOBILE.COM) AND WAS THE SUBJECT OF A NHTSA INVESTIGATION # 10024826 AND IS DESCRIBE IN MERCURY'S TSB# 08-5-7. HOW MANY MORE TIMES WILL THIS WIDELY REPORTED DEFECT OCCUR BEFORE YOU MAKE FORD/MERCURY RECALL? OBVIOUSLY THE COMBINED CONDENSER, TRANS FLUID COOLER IS DEFECTIVE. ARE YOU WAITING FOR DEATHS OR SERIOUS INJURIES BEFORE YOU REQUIRE THE RECALL? *TR

WHILE DRIVING ON I75, I HEARD A LOUD BANG THEN A CONSTANT POPPING SOUND FROM UNDER THE HOOD. I PULLED OFF THE INTERSTATE AND LOOKED UNDER THE HOOD. I FOUND THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE, WHICH ALLOWED FUEL TO ESCAPE INTO THE ENGINE COMPARTMENT. *TR

2005 MERCURY MONTEREY 4.2 L AUTOMATIC TRANSMISSION - TRANSMISSION STOPPED PULLING WHILE DRIVING OVER RAILROAD TRACKS - COASTED TO PARKING LOT. *TR

WAS ON MY WAY HOME LATE AT NIGHT WITH MY THREE CHILDREN AND HAD THE VEHICLE ON CRUISE CONTROL AND SUDDENLY WITHOUT WARNING, THE RPM NEEDLE WENT ALL THE WAY OVER AND I REALIZED THAT PUSHING ON THE GAS PEDAL WAS NOT MAKING THE VEHICLE SPEED INCREASE AND I WAS LOSING SPEED. I HAD AN 18 WHEELER ON MY BUMPER AND WAS FORTUNATE TO HAVE BEEN ABLE TO GET TO THE SIDE OF THE ROAD. STOPPED THE VEHICLE AND CHECKED UNDER THE HOOD. THE VEHICLE WOULD NOT GO INTO DRIVE, 3RD GEAR, LOW OR REVERSE. I HAD TO HAVE THE VEHICLE TOWED OVER 80 MILES. *TR

I PURCHASED A NEW 2005 MERCURY MONTEGO IN MAY 2005. THE CAR NOW HAS 85K MILES WITH THE 6 SPEED TRANSMISSION.THE TRANSMISSION HAS BEEN FINE ON SHORT TRIPS (35 MILES OR LESS) BUT ANYTHING OVER THAT AND IT STARTS DOING REALLY CRAZY STUFF. IT WILL DOWNSHIFT 3-4 GEARS AT HIGHWAY SPEEDS...SLAM INTO GEAR... THEN IMMEDIATELY UPSHIFT. THIS HAPPENS SO HARD THAT THE WHOLE CAR SHAKES. ONE TIME IT WAS SO BAD, WE FELT WE HAD BEEN HIT. SOMETIMES IT WILL GO TO DOWNSHIFT, AND JUST GOES TO NEUTRAL CAUSING MAJOR ISSUES WHEN INVOLVED WITH TRAFFIC TRYING TO GET OF THE ROAD. THIS IS A MAJOR PROBLEM WHICH COULD CAUSE AN ACCIDENT. WHEN SHIFTING FROM 3-2 AT LOW SPEEDS, IT WILL DOWNSHIFT BUT SHUDDER THE WHOLE CAR. ALL THESE SYMPTOMS OCCUR ONLY AFTER TRIPS LONGER THAN 35 MILES OR ON A VERY HOT DAY WHERE THE TRANSMISSION SEEMS TO HEAT UP. MY LOCAL FORD GARAGE HAS TRIED REPROGRAMMING THE TCM WITH NO SUCCESS (FIRST TSB). THEY NOW SAY I NEED A REMANUFACTURED TRANSMISSION AT A COST OF NEARLY $5000. FORD WILL NOT HELP IN ANY WAY EVEN THOUGH I FIRMLY BELIEVE THIS IS A FACTORY DEFECT. THE CAR HAS NEVER BEEN ABUSED, BEEN IN AN ACCIDENT, AND MAINTENANCE PERFORMED AT OR SOONER THAN RECOMMENDED. THE SHIFTING INTO NEUTRAL IS A SAFETY ISSUE. FORD NEEDS TO STEP UP AND ADMIT THEY HAVE A PROBLEM AND REPLACE THE TRANS, IT APPEARS AS THEY HAVE FIXED THE PROBLEM BECAUSE ALL THE TSB'S FOR THIS SYMPTOM (2 THAT I KNOW OF) AFFECTS ONLY VEHICLES MANUFACTURED BEFORE OCT 2005. HOW CAN FORD OR ANY OTHER COMPANY KNOW THEY HAVE AN ISSUE AND NOT TAKE CORRECTIVE ACTION. I HAVE ALWAYS BEEN A FORD MAN SINCE THE EARLY 1970'S. HOW I HAVE BEEN TREATED WITH THIS DEFECT COULD BE CONSTRUED AS CRIMINAL. I GUESS THEY FIGURE IF THEY HOLD OUT LONG ENOUGH, THE VEHICLES WILL ALL DIE AND GO AWAY AND THEY WONT HAVE ANY OBLIGATIONS WHATSOEVER. IN DOING RESEARCH ON THIS VEHICLE WITH THE 6 SPEED TRANS, THERE ARE LOTS OF US IN THE SAME SITUATION WITH THE SAME SYMPTOMS AND THE SAME REPLY FROM FORD. *TR

I OWN A 2005 MERCURY MONTEGO FWD 6 SPEED. A COUPLE MONTHS AGO THE TRANSMISSION STARTED JUMPING AROUND, IT SEEMS LIKE IT WOULD NOT GO INTO TO GEAR AND WHEN IT DOES IT WILL SLAM REAL HARD. I BOUGHT THE CAR USED WITH 22000 MILES AND NOW IT HAS 52000 MILES. I'VE ALREADY REPLACED A MOTOR MOUNT BECAUSE OF THE HARD SHIFTING. THE DEALERSHIP TOLD ME THAT IT MIGHT BE THE VALVE BODY WITCH IS AROUND 2000 DOLLARS WITH PARTS AND LABOR. FROM WHAT I HAVE RESEARCH ABOUT THIS CAR, IT IS A MAJOR ISSUE AND COULD GET SOMEONE HURT. I PURCHASED THIS VEHICLE FOR MY WIFE AND KIDS SO IT HAS NOT BEEN MISTREATED. THERE IS SOMETHING WRONG WITH THE TRANSMISSION TO START GOING OUT AROUND 50000 MILES. FROM WHAT I HAVE READ ON THE FORUMS THIS IS A PROBLEM AND FOR THE TRANSMISSION TO ALL OF A SUDDEN NOT WANT TO SHIFT RIGHT WHO'S TO SAY SOMEONE GETS HIT BECAUSE THEY COULDN'T GET OUT OF THE WAY IN TIME. I HAVE ALWAYS OWNED A FORD AND THIS CAR IS THE WORST. AS SOON AS I SAVE THE MONEY UP JUST SO THEY CAN EVEN LOOK AT IT WE ARE OUT OF A VEHICLE. *TR