MERCURY Complaints

MY WIFE WAS DRIVING HOME IN OUR 2004 MERCURY MONTEREY WHEN ALL OF A SUDDEN IT LOST POWER TO THE POWER TRAIN. THE CAR REMAINED ON, BUT WOULD NOT GO ANYWHERE WHEN THE GAS WAS PRESSED WHILE IN GEAR. LUCKILY SHE WAS NOT FAR FROM HOME AND WE WERE ABLE TO PUSH IT UNTIL WE COULD GET IT TO OUR HOME AND CALL A TOW TRUCK. I AM MORE THAN RELIEVED THAT WE PURCHASED THE USED VEHICLE WARRANTY FROM THE DEALERSHIP WE PURCHASED THE VEHICLE FROM. IT APPEARS THE TRANSMISSION WILL BE FULLY COVERED UNDER THIS WARRANTY. I NOTICED MANY OTHER BLOGS AND A RECALL INVESTIGATION FILED FOR THIS PROBLEM, SO I THOUGHT I WOULD REPORT ONE MORE OCCURRENCE OF THIS PROBLEM FOR THIS VEHICLE. *TR

TL*THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. IMMEDIATELY AFTER THE VEHICLE WAS TURNED ON WITHOUT WARNING, IT ACCELERATED AND CRASHED INTO A STORE. THE POLICE GAVE HER A TICKET FOR CARELESS DRIVING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. SHE WAS NOT INFORMED OF THE REPAIRS THAT WERE MADE TO THE VEHICLE. THE CONTACT HAS HAD PROBLEMS WITH THE VEHICLE SINCE SHE PURCHASED IT. PRIOR TO THE FAILURE, WHENEVER SHE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED WITHOUT WARNING; HOWEVER, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS DESTROYED PER THE INSURANCE COMPANY. THE CONTACT WAS ALWAYS CONCERNED ABOUT THE SAFETY RISK AND DEFECT IN THE VEHICLE . THE FAILURE AND CURRENT MILEAGES WERE 30000. UPDATED 11/04/09.*LJ THE CONSUMER STATED THE VEHICLE MADE A NOISE WHEN THE GEAR WAS PLACED IN REVERSE. UPDATED 11/05/09

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING THE EXTERIOR LIGHTS INTERMITTENTLY FAILED. AS A CONSEQUENCE, HIS VISIBILITY WAS IMPAIRED. HE WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE IDENTIFICATION NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 11/10/09 *BF THE LIGHTING CONTROL MODULE WAS REPLACED. THE DEALER STATED IT WAS BAD. UPDATED 11/13/09.

LEAKING CONNECTION BETWEEN WINDSHIELD WATER AND BLOWING MOTOR OF HEATING/VENTILATION CAUSING WINDOWS TO FOG UP AFTER STARTING AND BEGINNING DRIVING. WHEN OPENING THE BLOWER MOTOR COMPARTMENT YOU CAN ACTUALLY WATER SEE DRIPPING OUT. ALSO A SOAKING WET FLOOR WILL OCCUR RIGHT AFTER A SEVERE RAINSTORM. THIS IS A MAYOR SAFETY ISSUE DUE TO BAD VISIBILITY! *TR

TL*THE CONTACT OWNS A 1994 MERCURY GRAND MARQUIS LS. IN 2006, THE VEHICLE CAUGHT FIRE WHILE IN A PARKED POSITION. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND CONCLUDED THAT THE VEHICLE SPEED CONTROL CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 72,000.

HEATER BLOWER MOTOR NOT WORKING IN 2003 MERCURY SABLE. MECHANIC STATED THAT THERE IS A LEAK IN THE FIREWALL. I NOTICED ONLINE THAT THIS HAPPENS TO A LOT OF FORD TAURUS AND MERCURY SABLE OWNERS. ANOTHER FORD OWNER IS TRACKING ALL THE COMPLAINTS HE CAN ( FORD RECALL NUMBER 03V087000 AND HIS COMPLAINT 10184014). DEALER WANTS $300 TO FIX LEAK. *TR

TL*THE CONTACT OWNS A 1999 MERCURY SABLE LS. WHILE DRIVING 35 MPH THE VEHICLE DRIFTED OFF OF THE ROAD AND INTO A WOODED AREA. HE SUSTAINED MINOR INJURIES. UPON FURTHER INSPECTION HE NOTICED THAT THE CORROSION ON THE CHROME PLATED WHEEL CAUSED THE PASSENGER FRONT TIRE TO LOSE PRESSURE. ALL FOUR WHEELS WERE REPLACED WITH ALLOYED WHEELS. THE FAILURE AND CURRENT MILEAGES WERE 122,000. UPDATED 04/01/10 *BF THE TIRE LOST AIR PRESSURE AS A RESULT OF CHROMING OF THE TIRE SEALING AREA. UPDATED 07/19/*JB

TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH THE PASSENGER FRONT TIRE LOST AIR. HE WAS ABLE TO SAFELY EXCHANGE THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VALVE STEMS WERE REPLACED ON ALL FOUR TIRES AT AN EXPENSE OF $63.00. THE MANUFACTURER WAS NOTIFIED, AND HE WILL BE REIMBURSED FOR THE VALVE STEMS. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 25,000. UPDATED 10/21/09. *LJ UPDATED 10/20/09

CLIP HOLDING FUEL FILTER HOSE TO THE FUEL FILTER FAILED ALLOWING THE HOSE TO COME LOOSE AND LEAK FUEL UNDER PRESSURE. THE CAR HAD ONLY BEEN DRIVEN 4 BLOCKS SO THE EXHAUST SYSTEM WAS STILL COOL. HAD THE EXHAUST SYSTEM BEEN HOT AND THE FAILURE OCCURRED AT HIGH SPEED A FIRE WOULD MOST LIKELY HAVE OCCURRED. THE FUEL FILTER HAD NOT BEEN CHANGED, AS CONFIRMED BY MY SERVICE RECORDS, MAKING IT THE FILTER INSTALLED AT THE FACTORY. *TR

TL*THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT SINCE THE YEAR 2000, SHE SMELLED A STRONG ODOR OF GASOLINE EMANATING FROM THE VEHICLE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A VEHICLE FIRE. SHE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL 97V145000, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY. SHE WAS ADVISED THAT SINCE HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 88,000.