MERCURY Complaints

I HAVE A 2006 MERCURY MOUNTAINEER WITH AUTO RUNNING BOARDS. THE RUNNING BOARDS SEEM TO HAVE A MIND OF THEIR OWN. BOTH HAVE BEEN REPLACED BY THE DEALER, THE LATEST WAS 5-5-09. TODAY WHEN OUR DAUGHTER WAS ENTERING THE PASSENGER SIDE THE RUNNING BOARD OPENED UP LIKE IT WAS SUPPOSED TO BUT CLOSED AT ONCE ONTO OUR DAUGHTER FOOT. THE PASSENGER DOOR WAS STILL OPEN WHEN IT CLOSED AND THE RUNNING BOARD WOULD NOT RETRACT. WE WERE VERY LUCKY NOT TO HAVE SUFFERED SERIOUS INJURY. IF SHE HAD BEEN 7 INSTEAD OF 15 I WOULD HATE TO THINK WHAT MIGHT HAVE HAPPENED. *TR

2002 MERCURY SABLE THE FRONT SPRING BROKE AND PUNCTURED THE FRONT TIRE. THE SPRING CRACKED IN HALF. *TR

FUEL TANK LEAK (STRONG ODOR - NO VISIBLE LEAKAGE) ODOR DETECTABLE IN GARAGE AND OUTSIDE FORD SAYS THERE IS NO RECALL REQUIRED AND WILL NOT CORRECT THE LEAK. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 71 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE TOOK HER VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE REPAIR WOULD COST $756.52. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 81,228.

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN IT WAS DEPRESSED. THERE WAS NO POWER RESPONSE. THE VEHICLE WAS INOPERABLE AND WAS PUSHED TO THE SIDE OF THE ROAD, AND THEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 05/27/09. *LJ THE DEALER REPLACED A BROKEN ACCELERATOR CABLE. UPDATED 05/28/09.*JB

TL*THE CONTACT OWNS A 2005 MERCURY MARINER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE ENGINE AND THE VEHICLE SHUT OFF. SHE WAS ABLE TO RESTART THE VEHICLE AND HEARD A CLICKING NOISE. SHE WAS ABLE TO SAFELY DRIVE THE VEHICLE TO HER DESTINATION. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE ENGINE HAD NO OIL PRESSURE. THE FAILURE CAUSED SEVERAL LIFTERS AND THE BEARING ROD TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE HER VEHICLE WAS OUT OF WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 48,000.

COIL SPRING FRACTURED DUE TO CORROSION. THE FRACTURED SPRING MOVED PAST THE SPRING SEAT AND MADE CONTACT WITH THE REAR DRIVER'S SIDE TIRE. THE TIRE RUPTURED AND NEARLY RESULTED IN A CRASH. MANUFACTURER RECALL SPECIFIC TO FRONT COIL SPRINGS ONLY. *TR

I WAS DRIVING ON THE NY THRUWAY WHEN I NOTICED THE FRONT OF MY HOOD WAS VIBRATING I HAD ALREADY TRAVELED FOR OVER 200 MILES I NEVER OPENED OR RELEASED THE HOOD IT CAME LOOSE BY ITSELF,THIS HAS NEVER HAPPENED BEFORE, I HAD TO PULL OVER IN THE BREAK DOWN LANE TO CLOSE IT THE HOOD HAD NOT BEEN OPENED FOR SERVICE PRIOR TO THIS OCCASION. *TR

2008 MERCURY MARINER HYBRID NO CRANK. VEHICLE WAS FOUND TO HAVE DAMAGED HIGH VOLTAGE WIRING HARNESS. HARNESS RUNS ALONG UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE CABIN. HARNESS IS PARTIALLY ENCASED PVC. PVC WAS DAMAGED POSSIBLY DUE TO ROAD HAZARD HITTING UNDERNEATH THE VEHICLE. HIGH VOLTAGE HARNESS WAS DAMAGED RESULTING IN ENTIRE HARNESS BEING REPLACED. FORD WOULD NOT PAY FOR REPAIR. THIS IS A SERIOUS ISSUE AND POSSIBLY A DESIGN FLAW. I STILL HAVE THE HARNESS IN MY POSSESSION AND WOULD BE WILLING TO PROVIDE IT FOR PURPOSE OF INVESTIGATION. *TR

BRAKES FAILED, BRAKES LIGHT WENT ON PULLED OVER CHECKED THE FLUID IT WAS EMPTY I CALLED A TOW TRUCK AND TOOK IT TO MY SERVICE STATION . BRAKE LINES WERE ROTTED , IN ORDER TO FIX THE BRAKE LINES THEY WOULD HAD TO TAKE THE BODY OF THE CAR OFF THE CHASSIE TO FIX THEM TWO EXPENSIVE THAT WAY . HAD THEM CUT THE LINES THAT WERE BAD AND REROUTE THE LINES ON THE OUTSIDE OF THE FRAME . A YR LATER SAME THING HAPPEN AGAIN THE FIRST TIME THE CAR HAD 63,000 MILES ON IT . THIS TIME THE CAR HAS 76,000 MILES ON IT .CAR IS NOW AT THE SHOP TO SEE WHAT THEY CAN DO TO FIX THIS PROBLEM AGAIN . THE CAR IS A 1993 GRAND MARQUIS WITH ABOUT 73,000 MILES ON IT THE CAR WAS BROUGHT NEW FROM THE DEALER AND WAS KEPT IN EXCELLENT RUNNING CONDITION ALL THESE YRS. *TR