MERCURY Complaints

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE EXTERIOR LIGHTING DIMMED ON THE VEHICLE. THE CONTACT DISCOVERED THAT THE LIGHT CONTROL MODULE HAD A SHORT AND CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO SAFETY BACK UP IN THE VEHICLE FOR THE EXTERIOR LIGHTING. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE A CRASH COULD OCCUR IF THE EXTERIOR LIGHTING WERE TO DIM AT NIGHT. THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 125,000.

TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A LOUD CLUNKING NOISE. THE NOISE WAS HEARD WHENEVER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE REAR COIL SPRINGS AND SHOCKS WERE THE SOURCE OF THE NOISE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION,FRONT;SPRINGS:COIL SPRINGS). THE FAILURE AND CURRENT MILEAGES WERE 131,128.

BRAKE AND GAS PEDAL TO CLOSE TOGETHER WHEN APPLYING BRAKES ALSO HIT GAS HAS HAPPENED MANY TIMES ALMOST REQUIRES A CONSCIOUS EFFORT TO AVOID THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CLIP ON THE DRIVER'S SIDE OF THE SUN ROOF FAILED AND PREVENTS THE SUN ROOF FROM CLOSING PROPERLY. THE CONTACT RESEARCHED THE ISSUE AND FOUND THAT IT WAS A VERY COMMON FAILURE. SHE CALLED THE DEALER AND WAS INFORMED THAT THE FAILURE WAS COMMON AND SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 99,000.

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD BANG. UPON FURTHER INSPECTION, HE NOTICED THAT THE DRIVER'S SIDE FRONT END COLLAPSED TO THE GROUND. HE STARTED THE VEHICLE AND HEARD A LOUD SOUND COMING FROM THE ENGINE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TIRE WAS FLAT AND THAT SOMETHING HANGING FROM THE ENGINE SLICED THE TIRE. HE WAS UNABLE TO OPEN THE HOOD BECAUSE THE HOOD CABLE WAS DAMAGED DURING THE FAILURE. THE CONTACT IS IN THE PROCESS OF TOWING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION AND NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 55,500.

WAS GETTING ON HIGHWAY, ACCELERATED MORE THAN NORMAL TO PASS A VERY SLOW VEHICLE ENTERING HIGHWAY FROM 5 MPH ON HIGHWAY (ESTIMATE 80 TO 90% OF FULL THROTTLE), WHEN I WAS SAFE OF SLOW VEHICLE AND LET OFF THE PEDAL, VEHICLE CONTINUED TO ACCELERATE TO ABOUT 83 MPH AS I RECALL, I CONTINUED TO PRESS BRAKE, STILL ACCELERATING, PRESSED STEERING CONTROL BUTTONS TO MAKE SURE CRUISE CONTROL WAS OFF (DID NOT HAVE IT ON PREVIOUS TO THIS), PRESSED BRAKES AGAIN AND AGAIN, FINALLY VEHICLE SLOWED DOWN JUST BEFORE I WAS GOING TO TURN OF THE IGNITION. DID NOT HAVE THE CAR CHECKED OUT, DID NOT SMELL OR SEE ANYTHING IRREGULAR, VEHICLE INCREASE IN THE CONTINUED SPEED WAS FELT WITH SOME G-FORCE BEFORE IT WENT BACK TO NORMAL OPERATION. APPEARS THAT IT JUST WENT FULL THROTTLE ON ITS OWN I COULD FEEL IT REALLY MOVING. HAS ONLY OCCURRED ONCE, I ALSO EMAILED FORD REGARDING THIS ISSUE. LUCKILY IT WAS 5 A.M. IN THE MORNING NO HARM DONE, JUST FRIGHTENED. BOUGHT CAR USED @ 45 K INCIDENT OCCURRED AROUND 47,393 MILES. *TR

2004 MERCURY MARQUIS. AFTER 2-3 HOURS OF DRIVING WITH THE HEADLIGHTS ON, THEY WILL GO OUT. ALL OTHER LIGHTS CONTINUE TO WORK PROPERLY. THIS IS A VERY DANGEROUS SITUATION. I STOPPED THE CAR AND CONTINUED WITH MY TRIP DURING THE DAYLIGHT. I BELIEVE THIS IS A PROBLEM WITH THE LIGHTING CONTROL MODULE AND IS A COMMON PROBLEM. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. IN FEBRUARY OF 2009, WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE VEHICLE JUMPED THE CURB, RACED OVER THE MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN TEST DROVE THE VEHICLE AND FOUND NO FAILURES. THE FAILURE PREVIOUSLY OCCURRED ON APPROXIMATELY THREE OR FOUR OCCASIONS. THE FAILURE MILEAGE WAS 29,000.

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE REAR COIL SPRINGS ARE SPLITTING IN HALF ON HIS VEHICLE. THE FRONT COIL SPRINGS MAY ALSO BE FAILING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WANTS HIS VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 120,000.

2004 MERCURY MOUNTAINEER-THE REAR HATCH HINGE BROKE. LOOKS LIKE IT IS CORRODED. HAVE NOT FOUND OUT HOW MUCH THIS COSTS BECAUSE OF LACK OF MONEY. HAVE FOUND NUMEROUS REPORTS ONLINE AND EVEN A RECALLS FOR THE YEAR BEFORE THIS FOR THE SAME THING. WHY ISN'T THIS BEING RECALLED? I AM A 5FT 2 INCH WOMAN, AND I HAD TO CATCH THIS WHEN IT FELL OFF. IT COULD HAVE BROKEN MY LEGS. *TR