MERCURY Complaints

THE ANGLE OF THE HEADREST ARE SO EXTREME THAT THERE IS ALWAYS TERRIBLE PRESSURE ON MY NECK. THE HEADREST IS ALSO SO LARGE THAT IT BLOCKS MY VIEW WHEN LOOKING OVER MY SHOULDER FOR TRAFFIC. I'M AFRAID THAT I WILL MISS A CAR BECAUSE IT IS BLOCKED OUT BY THE HEADREST. THIS IS VERY DANGEROUS! I'VE ALREADY HAD TO SWERVE UNEXPECTEDLY ON 2 OCCASIONS BECAUSE I COULDN'T SEE A VEHICLE. *TR

WHILE DRIVING MY 2002 MERCURY MOUNTAINEER I HIT A BUMP ON A SMALL BRIDGE AND MY REAR DRIVERS SIDE COILSPRING SNAPPED IN HALF. ODDLY ABOUT TEN DAYS LATER I WAS FOLLOWING A MOUNTAINEER THAT HIT A DIP IN THE ROAD AND THE SAME COILSPRING BROKE. I DO NOT KNOW THE YEAR OF THAT MOUNTAINEER THOUGH. TO REPAIR THE COILSPRING IS EXTREMELY EXPENSIVE BECAUSE IT IS DEALER ONLY 300.00 FOR THE PART AND 135.00 TO INSTALL IT. *TR

MY WIFE DROVE TO WORK, WENT INSIDE FOR A COUPLE HOURS. COME BACK TO HER CAR, TO FIND SOMETHING IGNITED BURN OUT THE DASH BOARD. AND, THE CAR IS DESTROYED. *TR

REAR SPRINGS BROKE UNDER NORMAL DRIVING CONDITIONS. HAD TO REPLACE STRUTS AS WELL BECAUSE THEY WERE RUINED DUE TO SPRING FAILURE. *TR

OD LIGHT STARTING FLASHING, THEN CHECK TRANSMISSION LIGHT STARTING FLASHING, THEN 3 AND 5TH GEAR STARTED SNATCHING, TRANSMISSION WENT OUT. I HEARD ALOT OF THESE SUVS ARE HAVING PROBLEMS JUST LIKE MINE. *TR

WELL HERE GOES I BOUGHT 2002 M MOUNTAINEER IN 04 ,W/ 15000 MILES,SO FAR I HAVE REPLACED REAR AXEL 2 SETS WHEEL BARONS ALTERNATOR,BATTERY ,HEATER TWICE,BOTH COIL SPRINGS ARE BROKE ,IDOL CONTROL SWITCH SOLENOID ,GASKETS 4 TIRES REAR BRAKES. ANOTHER PART CAUSE MY INTERIOR LIGHTS WOULD NOT STOP..I REALLY THINK I GOT A LEMON HERE ,I HAVE HAD IT FOR 5 YRS AND CAN NEVER AFFORD TO DRIVE IT TO MANY REPAIRS AND IM A VERY SAFE WOMEN DRIVER. IM ALSO UPSIDE DOWN IN PAYMENTS . PLEASE HELP ME . *TR

TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHEN COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE FUEL RETENTION STRAPS FAILED, WHICH CAUSED THE SPOT WELLS TO SEPARATE. THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V205001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING); THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 167,000.

WHILE BACKING-UP MY 2002 MERCURY SABLE, THE DRIVERS SIDE FRONT COIL SPRING SNAPPED AND PUNCTURED THE FRONT TIRE. *TR

TL*THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO AVOID A CRASH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE HEADLIGHT SENSOR AT THE COST OF $700. THE DEALER STATED THAT THE FAILURE WAS COMMON AND THEY KEEP THE SENSOR IN STOCK. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 79,000.

TL*THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHEN THE CONTACT CLOSED THE REAR LIFTGATE DOOR, IT SUDDENLY CRACKED UNDERNEATH THE WINDOW. THE DEALER STATED THAT IT WAS DUE TO A MANUFACTURER DEFECT, BUT THERE WAS NO RECALL. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CURRENT AND FAILURE MILEAGES WERE 58,000.