MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY MOUNTAINEER- BROOKLYN, NY
WHILE DRIVING, THE TRANSMISSION LIGHT CAME ON. I DID NOTHING UNUSUAL, THE PROBLEM JUST OCCURRED WHILE DRIVING. IT WAS VERY HARD TO TAKE THIS IS THE FIRST TIME IT OCCURRED. I OWN A 2002 MERCURY MOUNTAINEER, 66,000 MILES AND I HAVE A TRANSMISSION PROBLEM. I HAVE NO WARRANTY, AND TO FIX IT COSTS $1,500. I WAS TRYING TO FIND THE COST OF A NEW TRANSMISSION AND REALIZED FROM BLOGS ABOUT 02 MOUNTAINEERS AND MOST FORD VEHICLES SEEM TO HAVE A TRANSMISSION PROBLEM AT ABOUT 55,000 MILES. I WOULD APPRECIATE IF YOU COULD INVESTIGATE THIS OCCURRENCE BECAUSE IM NOT THE ONLY CONSUMER WITH THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2006 MERCURY MONTEGO- HUNTINGTON BAY, NY
2 PROBLEMS WITH CAR 1) TRANSMISSION FAILED AT LESS THAN 20,000 MILES AND 2) CYLINDER 5 FAILED AT 30,000 MILES. *TR
Source: NHTSA WEB SITE -
2003 MERCURY SABLE- CANONSBURG, PA
ON JANUARY 17 WHILE BACKING OUT OF MY GARAGE, MY 2003 MERCURY SABLE WAS MAKING A HORRENDOUS NOISE. UPON INVESTIGATING, I DISCOVERED WHAT I THOUGHT WAS A FLAT TIRE. MY HUSBAND REMOVED THE TIRE TO TAKE IT FOR REPAIR AND DISCOVERED A MAJOR PROBLEM. THE INSIDE OF THE TIRE LOOKED LIKE IT WAS OPENED WITH A CAN OPENER. WE BOUGHT A NEW TIRE, PUT IT ON THE CAR BUT IT WAS STILL MAKING THAT AWFUL NOISE. THE TIRE WAS RUBBING THE WHEEL WELL. AT THAT TIME, WE KNEW THAT THERE WAS A BIGGER PROBLEM. AFTER REMOVING THE TIRE AGAIN, MY HUSBAND DISCOVERED THAT THE RIGHT FRONT COIL SPRING WAS BROKEN! IT HAPPENED WHILE SITTING IN THE GARAGE. I CALLED FORD MOTOR COMPANY AFTER RESEARCHING THIS ONLINE. THIS IS A BIG PROBLEM WITH THE FORD TAURUS AS WELL AS THE MERCURY SABLE. TO MY DISMAY, THEY WILL DO NOTHING ABOUT IT. I AM ONLY GLAD THAT THIS DID NOT HAPPEN WHILE TRAVELING AT A HIGH RATE OF SPEED. MY ONLY HOPE IS THAT THERE WILL BE SOME RECALL ON THIS PROBLEM SO THAT OTHER CAR OWNERS DO NOT HAVE TO GO THROUGH ALL OF THIS INCONVENIENCE. *TR
Source: NHTSA WEB SITE -
1999 MERCURY VILLAGER- VENICE, FL
NO INCIDENTS AS OF YET. BOUGHT A 1999 MERCURY VILLAGER ESTATE, THE THROTTLE BODY WILL NOT LET THE VAN IDLE AT NORMAL SPEEDS. YOU CAN NOT STOP, VAN GOES AUTOMATICALLY, RPM AT 3000, ALL THE TIME. YOU TAKE YOUR FOOT OFF THE GAS , IT WILL GO 35MPH ALL DAY LONG, YOU TRY TO STOP THAT. WHEN YOU COME TO A STOP LIGHT, VERY HARD TO STOP, AND HARD TO KEEP IT STOPPED. I SEARCHED THE WEB, AND THERE 100'S & 100'S OF COMPLAINTS OF THIS PROBLEM, WITH NO RECALLS, , HOW CAN THIS HAPPEN. FOR ALL YEARS OF THAT VAN,1997,1998,1999,2001,2002. THIS A CRASH WAITING TO HAPPEN. SEARCH THE WEB FOR INFO, YOU WILL SEE. THIS A VERY BAD THING, PEOPLE MUCH HAVE GOTTEN INTO CRASHES..... *TR
Source: NHTSA WEB SITE -
2001 MERCURY SABLE- CARY, IL
I HAD A RECALL PERFORMED 2 YEARS AGO FOR THE FRONT COIL SPRINGS. THE DRIVER SIDE SPRING HAS BROKEN AND IS CUTTING INTO THE TIRE. THE CAR WAS DRIVEN ON 01/16/09 AND OK. IT WAS PARKED ON THE DRIVEWAY UNTIL 01/18/09 WHEN I STARTED TO DRIVE, I HEARD A SCRAPING SOUND WHICH I THOUGHT WAS ICE AND SNOW IN THE WHEEL WELL. I DROVE APROX. A HALF BLOCK STOPPED AND LOOKED AND THE WHEEL WELLS WERE CLEAR, I THEN DROVE THE CAR BACK INTO THE DRIVEWAY AND NOTICED SMOKE COMING FROM THE TIRE AND A GROVE BEING CUT INTO THE TIRE. THE COIL SPRING IS PRESSING INTO THE TIRE. *TR
Source: NHTSA WEB SITE -
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2001 MERCURY SABLE- RUSHVILLE, IL
REAR COIL SPRING HAS BROKEN AND HAS THE POTENTIAL TO PUNCTURE THE TIRE. I CAUGHT IT EARLY ENOUGH THAT IT DIDN'T. *TR
Source: NHTSA WEB SITE -
2003 MERCURY SABLE- ORTONVILLE, MI
DRIVERS SIDE COIL SPRING BROKE AND COLLAPSED WHEN CAR WAS PLACED IN GEAR. PROTRUDING EDGE OF SPRING PUNCTURED AND DEFLATED TIRE. SPRING AND TIRE WERE REPLACED BY MECHANIC AT SUBSTANTIAL EXPENSE. OLD TIRE AND SPRING WERE DISCARDED. *TR
Source: NHTSA WEB SITE -
1999 MERCURY MYSTIQUE- OLD FORGE, PA
1999 MERCURY MYSTIQUE, SECOND OWNER, PURCHASED IS 2005. THE GAS LINE FREEZES WHEN THE TEMPERATURE REACHES BELOW 20 DEGREES. THE TANK IS HALF FULL, TREATED FOR WINTER WEATHER AND IT STILL FREEZES. THIS IS NOT NORMAL: I'VE OWNED 2 OTHER VEHICLES (FORD TEMPO/DODGE STRATUS) NEVER HAPPENED. I'VE MISSED WORK DUE TO THIS GAS LINE FREEZE AND AM THE ONLY RESIDENT IN MY NEIGHBORHOOD THAT IS HAVING THIS PROBLEM. IT HAS TO BE A MANUFACTURE DEFECT OR THE GAS TANK IS NOT PROTECTED. THIS IS THE SECOND WINTER SEASON THIS HAS HAPPENED. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- MANSON, NC
THERE IS CURRENTLY A RECALL ON THE MERCURY MONTEREY ID 03V457000. THIS RECALL SAYS THE POWERSTEERING PRESSURE LINE MAY BECOME DISCONNECTED FROM THE PINION GEAR CAUSING POTENTIAL FOR THE DRIPPING FLUID TO COME IN CONTACT WITH THE EXHAUST CAUSING A FIRE. RECENTLY, WE BY A FORD DEALER SERVICE CENTER THAT ALTHOUGH THE PRESSURE LINE IN OUR MONTEREY HAS NOT BECOME SEPARATED IS DOES HAVE A LEAK AND IS ALSO A POTENTIAL FIRE HAZARD. WE HAVE THREE SMALL CHILDREN AND KNOW OUR CONCERNS ARE VALID. OUR VIN IS NOT ONE OF THE CARS COVERED IN THE RECALL OF OVER 23000 VANS. MY HUSBAND AND I ARE QUITE SURE THIS PROBLEM IS RELATED TO THE RECALL. THIS RECALL SHOULD PROBABLY COVER THE DEFECT OF THE WHOLE POWER STEERING PRESSURE LINE AND SHOULD BE INCLUDED FOR OTHERS SAFETY AS WELL AS OUR OWN. *TR
Source: NHTSA WEB SITE -
2007 MERCURY MILAN- NEW PORT RICHEY, FL
ON THE MORNING OF JANUARY 6, 09 MY WIFE STOPPED TO FILL HER CAR WITH GAS. AFTER THE CAR WAS FULL AND THE PUMP SHUT OFF SHE REMOVED THE NOZZLE FROM THE TANK AND WAS IMMEDIATELY SPRAYED WAS GAS. SHE WAS LUCKY THAT SHE WAS JUST A BLOCK FROM HOME AND WAS ABLE TO GET CLEANED UP WITHOUT GETTING HURT. THIS IS NOT THE FIRST OCCURRENCE OF GAS BLOWBACK WITH THIS CAR. *TR
Source: NHTSA WEB SITE