MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY MOUNTAINEER- SAN DIEGO, CA
O/D LIGHT BLINKS AND TRANSMISSION SHIFTS HARD OR MISSES SHIFTS. FEELS LIKE TRANNY MIGHT BE ABOUT TO GO... STARTED ABOUT A YEAR AGO BUT WENT AWAY AFTER CHANGING TRANNY FLUID. NOW IT IS BACK, ISSUE IS WORSE, AND SEEMS LIKE IT IS HERE TO STAY. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- BERNARDSTON, MA
2004 MERCURY MONTEREY VAN WITH SUDDEN FAILURE OF (?) TRANSMISSION WITHOUT WARNING. VAN WENT DEAD IN THE ROAD IN TRAFFIC AND DID NOT RESPOND TO ACCELERATION/CHANGING GEARS. DEALER SAID THERE WAS A NEED TO REPLACE TORQUE CONVERTER AND PUMP. INTERNET SEARCH REVEALED THAT THIS IS AN ALMOST UNHEARD OF REPAIR, BUT FREQUENT WITH THIS MODEL AND MAKE. *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- CHELMSFORD, MA
HAD A CATASTROPHIC BLOWOUT ON REAR TIRE. THIS WAS CAUSED BY THE FAILURE OF THE COIL SPRING ON THE LEFT STRUT. I WAS ABLE TO GET HOME AND MY LOCAL MECHANIC REPLACED BOTH REAR STRUTS. THE COST WAS MORE THAN A WEEKS PAY. *TR
Source: NHTSA WEB SITE -
2002 MERCURY SABLE- GRAYSLAKE, IL
I PULLED OUT OF A PARKING SPACE IN MY 2002 MERCURY SABLE, HEARD A LOUD BANG AND GOT OUT TO LOOK AROUND THE CAR, AT THE TIRES AND UNDER THE CAR. NOT SEEING ANYTHING WRONG I CONTINUED TO DRIVE, HEARD GRINDING NOISES AND SMELLED A BURNING SMELL. EVENTUALLY MY FRONT TIRE WENT COMPLETELY FLAT AND I MADE IT HOME. MY HUSBAND TOOK THE TIRE OFF, IT WAS COMPLETELY CUT AROUND THE INNER SIDE AND THE COIL SPRING HAD BROKEN. THE MERCURY DEALER SAID THERE WAS A RECALL BUT NOT ON MY 2002 MERCURY SABLE. ONE AUTO REPAIR PERSON TOLD ME THIS WAS A COMMON PROBLEM WITH FORDS AND MERCURY CARS. MY HUSBAND WILL TRY TO REPLACE THE SPRINGS AND WE NOW NEED A NEW TIRE AND POSSIBLY STRUTS. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- FREMONT, CA
I HAVE A 2004 MERCURY MONTEREY PREMIERE MINIVAN AND THE TIRES ARE GOODYEAR INTEGRITY P235/60R16'S . THE FRONT TIRES ALWAYS WORE OUT AROUND 10,000~12,000 MILES. SEND BACK TO DEALER TO CHECK. THEY SAID NOTHING WRONG WITH THE SUSPENSION AND THEY CAN NOT HELP ME TO REPLACE THE TIRES EVEN MY CAR STILL UNDER WARRANTY AND GOOD YEAR ALSO WILL NOT TO HELP ME. BOTH SIDE WILL NOT TO TAKE CARE OF IT AND I HAVE TO REPLACE NEW TIRES EVERY YEAR. WHAT CAN I DO? *TR
Source: NHTSA WEB SITE -
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2001 MERCURY GRAND MARQUIS- LITTLE ROCK, AR
TEMP GAUGE IS NOT CONNECTED. I RECENTLY HAD TO HAVE THE REPLACE THE INTAKE MANIFOLD AND THE SHOP INFORMED ME THAT THERE WAS NOTHING TO CONNECT IT TO. *TR
Source: NHTSA WEB SITE -
1991 MERCURY COUGAR- GARDEN CITY, MI
HEADLIGHTS GO OUT FOR VARIOUS INTERVALS AND IS PRECEDED BY FLICKERING AND/OR BLINKING WHICH CAUSES LOSS OF VISIBILITY WHICH INCREASES MY RISK OF A CRASH. ALSO NOTE A BURNING SMELL FROM VENTS WHEN THIS HAPPENS. MY VEHICLE IS A 1991 COUGAR AND I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM. NOTED RECALL FOR SAME PROBLEM ON 1992 AND 1993 MODELS NOT FOR 1991. CALLED FORD MOTOR COMPANY AND ASKED IF THERE WAS A RECALL FOR MY MODEL SINCE IT HAS THE SAME ISSUE AS 1992 AND 1993 COUGARS. WAS TOLD NO RECALL FOR THIS AND TO PAY TO GET IT FIX MYSELF. THEY WOULD REPORT PROBLEM TO PROPER DEPARTMENT. *TR
Source: NHTSA WEB SITE -
2005 MERCURY MOUNTAINEER- CHAMPAIGN, IL
CRUISE CONTROL DISENGAGES AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME, USUAL A TRIP OVER 90 MINUTES IN LENGTH. IT WORKS FINE UNTIL YOU HAVE TO APPLY BRAKE FOR A CONSTRUCTION ZONE, OR OF RAMP, ETC. WHEN YOU PUSH RESUME NOTHING HAPPENS. TURNING IT OFF AND TRYING TO TURN IT BACK ON STILL DOES NOT RESOLVE THE PROBLEM. AFTER TURNING THE CAR ON AND OFF A FEW TIMES IT WILL START WORKING AGAIN, BUT THAT ISN'T REALLY USEFUL WHILE ON A LONG TRIP. IT FIRST HAPPENED TWO AND A HALF YEARS AGO AND CONTINUES TO HAPPEN. THE DEALERSHIP SAYS THEY CAN'T DUPLICATE THE PROBLEM BUT HAS ONLY TEST DRIVEN FOR 20 MINUTES. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- TELL CITY, IN
2002 MERCURY MOUNTAINEER 4.6L V8 AWD 100,000MILES! VARIOUS TRANSMISSION PROBLEMS O/D LIGHT FLASHING ONE DAY CAUSING TRANSMISSION NOT TO SHIFT CORRECTLY. TEN MINUTES LATER START THE VEHICLE AND LIGHT NOT ON AND TRANSMISSION SHIFTS FINE. HAPPENS ON SEVERAL OCCASIONS. TRANSMISSION BEGAN TO SLIP. TAKE TO MECHANIC FLUID LEVEL AND FILTER ARE FINE. HOOK UP TO COMPUTER AND SAYS VARIOUS INTERNAL PROBLEMS. TORQUE CONVERTER ALSO BEGAN WHINING AND MAKING NOISE WHICH PROBABLY MEANS ITS COMING APART INSIDE. ESTIMATED FIX BETWEEN 1800.00-2800.00! SEVERAL WITH SIMILAR VEHICLES HAVE REPORTED SAME PROBLEMS! ALSO HAS WHEEL BEARING ISSUES! *TR
Source: NHTSA WEB SITE -
1993 MERCURY COUGAR- DETROIT, MI
TL*THE CONTACT OWNS A 1993 MERCURY COUGAR. A MONTH AFTER PURCHASING THE VEHICLE IN JUNE OF 2008, THE ELECTRONIC SEAT BELT SHOULDER STRAP WOULD NOT RETRACT AFTER THE DRIVER'S SIDE DOOR WAS CLOSED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE TRACKING WAS OFF AND THE SEAT BELT WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE