MERCURY Complaints

I BOUGHT THIS MOUNTAINEER IN EARLY 2007 WITH 62,000 MILES ON IT. FROM THE START IT SHIFTED VERY ROUGH. IT HAS PROGRESSIVELY WORSENED UNTIL THIS WEEK WHEN MY WIFE WAS DRIVING IT WOULD NOT SHIFT OUT OF SECOND GEAR AT ALL AND WAS NEARLY BROADSIDED WITH FOUR CHILDREN IN THE VEHICLE BECAUSE SHE COULD NOT MOVE. TOOK IT TO A REPAIR SHOP AND WAS INFORMED THAT I NEEDED TO HAVE THE TRANSMISSION FIXED. FROM OTHER COMMENTS I HAVE READ THIS SEEMS TO BE A FAIRLY COMMON PROBLEM WITH THIS VEHICLE. ALSO HAD TO HAVE THE REAR DIFFERENTIAL REPLACED AT AROUND 75,000 MILES WHICH SEEMS FAIRLY RIDICULOUS, AND A BEARING HAS GONE OUT TWICE ON THE SAME WHEEL. THIS VEHICLE DOESN'T SEEM TO BE BUILT TO LAST. *TR

WHILE DRIVING DOWN THE FREEWAY AT ABOUT 50 MPH I WENT TO ACCELERATE AND THE TRANSMISSION SPUTTERED AND THEN TRIED TO DOWNSHIFT BUT INSTEAD LOCKED UP AND CAUSED THE CARS FRONT TIRES TO SQUEAL AND A RAPID SLOW DOWN. THIS FAILURE OCCURS ANYTIME I TRY TO ACCELERATE TO PASS A VEHICLE. WITH CAREFUL DRIVING I CAN MINIMIZE IT BUT AM NOT ABLE TO ACCELERATE VERY WELL. DEALERSHIP HAS TOLD ME TO REPLACE THE TRANSMISSION AT MY COST. *TR

REAR COIL SPRINGS ON 2001 MERCURY SABLE WERE BOTH BROKEN AND POSITIONED SUCH THAT THE SPRING WAS ABOUT TO PUNCTURE THE TIRE. *TR

WHILE PARKED OUTSIDE MY OFFICE DOOR THE BACK LIFTGATE WINDOW AND LIFTGATE BLEW OUT FOR NO APPARENT REASON. GLASS INSIDE AND OUTSIDE THE VEHICLE. HAD THE CHILDREN BEEN SEATED IN THE 3RD SEAT THEY WOULD HAVE BEEN SERIOUSLY INJURED. FORD MOTOR CO REFUSED TO ACKNOWLEDGE ANY RESPONSIBILITY, THE INSURANCE COMPANY HANDLES IT AS A COMP CLAIM AND I WAS OUT $250. AND WITHOUT AN ANSWER AS TO WHY IT HAPPENED AND WOULD IT HAPPEN AGAIN!?? *TR

MY 2006 MOUNTAINEER HAS TRANSMISSION PROBLEMS. WHILE COMING TO A STOP AT A LIGHT THERE IS A LOUD "POP" OR THUD LIKE NOISE AS IF THE TRANSMISSION IS POPPING INTO PLACE. ALSO TRANSMISSION SLIPS WHEN GOING FORWARD. IT JERKS ESPECIALLY AT LOW SPEEDS SUCH AS PULLING OUT OF A PARKING SPACE. THERE IS DEFINITELY SOMETHING WRONG WITH THE TRANSMISSION. POOR DESIGN OR MANUFACTURING BUT DEFINITELY SOMETHING IS WRONG. YOU FEEL LIKE YOU HAVE BEEN STRUCK FROM BEHIND WHEN THE POPPING/THUD NOISE OCCURS AT A LIGHT. VERY UNSETTLING. ALSO CAR LURCHES FORWARD WHEN PULLING OFF FROM A STANDING POSITION SUCH AS AT A LIGHT AND YOU FEEL LIKE YOUR GOING TO HIT THE CAR IN FRONT OF YOU. *TR

1. REAR OF CAR VERY SAGGY 2. REAR SPRING ON 2000 MERCURY SABLE BROKEN PIECE FELL OUT 3. NEW SPRINGS PURCHASED, KEPT BROKEN ONE. *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHEN THE CONTACT OPENED THE LIFTGATE, THE GLASS SHATTERED ON HER HAND. THE BRACKETS CAUSED THE LIFT CYLINDERS TO DETACH FROM THE GLASS AND SHATTER. PRIOR TO THE FAILURE, THE CONTACT HEARD A RATTLING SOUND. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO FORD RECALL NUMBER 04S20 AND NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY:GLASS, SIDE/REAR). THE FAILURE MILEAGE WAS UNKNOWN BECAUSE THE INSTRUMENT PANEL CONSTANTLY DISPLAYS AN ERROR MESSAGE STATING THAT THE REAR LIFTGATE IS AJAR DUE TO THE FAILURE.

TL*THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS. WHEN ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH. THE VEHICLE WAS COMPLETELY DESTROYED. NONE OF THE AIR BAGS DEPLOYED AND SHE SUSTAINED MODERATE INJURIES. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILURE. AS OF OCTOBER 16, 2008, THE MANUFACTURER AND DEALER HAVE NOT DIAGNOSED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 24,000.

I WAS TRAVELING AT APPROXIMATELY 50 MPH WHEN I REALIZED THE TRUCK IN FRONT OF ME WAS SITTING STILL WITHOUT ANY BREAK LIGHTS. I HIT MY BREAKS BUT I SLAMMED INTO THE BACK OF THE VEHICLE HEAD ON. THE ENTIRE FRONT END OF MY CAR WAS PUSHED BACK TOWARD THE WINDSHIELD. MY AIRBAG DIDN'T DEPLOY. I WOULD THINK THAT WITH THE BUMPER AND GRILL BEING PUSHED BACK TOWARD THE ENGINE THE AIRBAG WOULD HAVE DEPLOYED. MY SON AND I WERE BOTH WEARING SEATBELTS AND SUFFERED INJURIES FROM THOSE. DESPITE THE SEAT BELT I WAS STILL THROWN FORWARD ALMOST SLAMMING INTO THE STEERING WHEEL. I AM SEVERELY BRUISED ACROSS MY ABDOMEN AND RIGHT SHOULDER, I HAVE SHOULDER AND NECK PAIN. I CAN HARDLY USE MY RIGHT ARM AND CAN NOT LAY DOWN WITH OUT EXCRUCIATING PAIN IN MY CHEST AND SHOULDER. MY SON ONLY SUFFERED MINOR BRUISES AND SORENESS. I WONDER IF I WOULD HAVE BEEN THROWN SO FAR IF THE AIRBAG HAD DEPLOYED. I ALSO DON'T THINK MY SEAT BELT SHOULD HAVE GIVEN THAT MUCH AND SHOULD HAVE KEPT ME PLASTERED AGAINST THE SEAT. THE SEAT BELT DID LOCK UP AND KEPT ME FROM MOVING IN TWO OTHER INCIDENTS, WHERE I WAS ONLY SORE. *TR

I WENT TO SHIFT MY CAR INTO REVERSE AND THE STICK SHIFT LOCATED NEXT TO STEERING WHEEL CAME OFF IN MY HAND, WENT TO DEALER AND THE PART WAS $800.00 FOR THE WHOLE STEERING COLUMN, THE PART THAT BROKE WAS A SMALL PIECE HOLDING THE STICK, BUT DEALER SAID IT HAD TO REPLACE ALL OF IT. SINCE I COULD NOT AFFORD THAT AMOUNT I SEARCHED FOR A USED PART AND EVERYONE SAID IT WAS VERY COMMON ON THESE CARS AND I FINALLY FOUND ONE FOR $200.00 BUT HAVE NOT HAD IT INSTALLED DUE TO COSTS. AND TO ADD TO MY PROBLEMS I WAS DRIVING ON THE FREEWAY AND THE OD LIGHT STARTS TO FLICKER AND AFTER NUMEROUS CALLS AND RESEARCHING THE PROBLEM WAS TOLD THAT IT IS THE TRANSMISSION AND WOULD PROBABLY NEED TO REPAIR/REPLACE AND THAT IT IS A COMMON PROBLEM WITH THESE CARS. *TR